
Discover the Best SaaS Resources on SaaS Hub
SaaS Resources
- SaaStr Live: How Wiz’s CMO Built a $32B Marketing Machine (Without Any Marketing Experience)
The Most Unconventional CMO Story in B2B Raaz Herzberg joined Wiz as employee #5. She led product for 2.5 years. Then their CEO asked her to take over marketing. Her response? “No. What are you talking about?” Today, Wiz is being acquired for a stunning $32 billion by Google. And Raaz just shared live with... Continue Reading
- Microsoft: We Need A Lot Less Employees. And a Lot More AI Infrastructure.
🚨 Microsoft's 2025 strategy in numbers: ❌ 15,300+ employees laid off (7% of workforce) YTD: •9,000 cuts announced July 2•6,000 cuts in May•300+ cuts in June•Performance cuts in January•and only halfway through year 💰 $80 billion invested in AI infrastructure 40%… pic.twitter.com/LJVfwStpW9 — Jason ✨👾SaaStr.Ai✨ Lemkin (@jasonlk) July 2, 2025 The tech giant’s massive workforce... Continue Reading
- What’s Accelerating in 2025: $5B+ Unicorns
Crunchbase had a great report out on how unicorns aren’t just back in the Age of AI … $5B+ valuation unicorns are the real growth vector: Crunchbase calls them “Ultra Unicorns” which I haven’t heard before, but if it sticks as a term, I’m in 🙂 What The Data Shows: #1: The 13% Rule —... Continue Reading
- Dear SaaStr: How Do I Ramp a New Sales Rep at a Seed Stage Start-Up?
Dear SaaStr: How Do I Ramp a New Sales Rep at a Seed Stage Start-Up? Ramping a sales rep quickly at a seed-stage company is critical because you don’t have the luxury of time or resources to wait for them to figure things out. Or usually, a VP of Sales to handhold them for a... Continue Reading
- 5 Interesting Learnings From Figma at $900,000,000+ ARR. The B2B IPO of The Year?
Figma has just unleashed its non-confidential IPO filing, and it’s … epic. Here’s what Figma looks like today: 📊 Core Metrics $821M LTM revenue (46% YoY growth) $913M ARR at Q1’2025 91% gross margins (best-in-class) 18% non-GAAP operating margin (profitable!) 132% net dollar retention $1.5B+ cash, zero debt 🏢 Market Position 78% of Fortune 2000... Continue Reading
- What 300 of The Highest Growth B2B Startups Are Actually Doing With AI: The Latest from ICONIQ
So ICONIQ Growth is back with their 2025 State of AI Report: Survey Overview It has some great data from 300 high growth software companies building AI products. Survey Methodology & Sample Size 300 executives surveyed at software companies building AI products (April 2025) Respondent roles: CEOs, Heads of Engineering, Heads of AI, Heads of... Continue Reading
- Everything Now is Just So Much Faster in The AI Age. Have You Adjusted?
“I just get so much more done today with the AI on the team instead of the humans on the team.” — leading CMO to me, last week. Fast as Frack. That’s the new speed of business in the AI era. I’ve been in B2B software now for 20+ years (!). Goodness. I’ve seen cycles.... Continue Reading
- Why AI Has Taken Longer to Come to Sales Than Coding with Artisan’s CEO
Insights from Jasper Carmichael-Jack, CEO of Artisan at 2025 SaaStr AI Summit About Artisan: AI-powered sales platform building the end-to-end solution —from marketing personalization to AE automation across the entire revenue cycle. They’ve rocketed to $6m ARR in just a few months. The latest AI B2B to go through hyper-growth. While AI has exploded... Continue Reading
- What Happens When You Hire the Wrong VP
You know how everyone says you'll never look and wish you'd kept a bad VP as long as you did? That when you make a mis-hire, you'll always look back and say you should have made a change 3-4 month earlier? Well, everyone is right — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) September... Continue Reading
- 📕 Convertible Notes to Avoid a Down Round; Scaling GTM Strategy from a 25m to 50m ARR Business; The Most Scarce Resource in SaaS…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- 📕 How Low Will SaaS Valuations Go; 2022’s Outbound Sales Stack; The Top Product Strategy Frameworks…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- 📕 Figma for Fifty (X); What Happens to VC when the Market Crashes; Solving Retention with Loops…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- 📕 Private Equity’s Love for Enterprise Software; How To Value Your Own SaaS Company; Caveats to Cohort Analysis…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- 📕 How to Retain Employees in a Hot Job Market; Knowing your ICP’s Buying Committee; Creating Sales Enablement Content…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- 📕 A B2B SaaS Sales Model Review; Dispelling the Confusing Aspects of Dilution; Being Shameless in Your Pursuit of the Truth…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- 📕 Reconsidering Annual Plans; Finding your Brand Champions; Where Early Stage Founders Should Focus…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- 📕 Marketing During a Downturn; A CMO’s Keys to Success; Making the Most of Your Churn...
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- 📕 How Public Software Multiples Impact the Private Market; Transitioning from a PLG to Enterprise Sales Strategy; 2022 Software M&A Update …
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS.
- More control, 90% less CDP spend: why we moved from Segment to Jitsu
A few months ago, I was reviewing our RevOps budget when one line item jumped out: our Customer Data Platform (CDP) spend. It hadn’t changed in over a year, but our use of the platform had. That moment kicked off a deeper audit of our tracking stack and led to one of our most impactful …
- Chat with your revenue data: ChartMogul’s experimental MCP server
AI is quickly becoming the new interface of the internet, not just for finding information, but for getting things done. So what if you could also chat with your SaaS metrics? Today, we’re releasing an experimental ChartMogul MCP server that makes this possible. It lets you connect your ChartMogul account to AI tools that support …
- How we run customer onboarding at ChartMogul + a SaaS customer onboarding template
When you think about SaaS onboarding, what comes to mind? Scores of help docs and maybe a few automated emails? In reality, onboarding requires significantly more human effort than most people realize. I’m the Director of Onboarding here at ChartMogul, and over the years, I’ve seen what works, what doesn’t, and all the in-between. This …
- 5 stops, 5 lessons: what we learned from a season of SaaS events
This spring, we packed our bags and hit the road. ChartMogul’s goals for the start of the 2025 event season were simple. Spend time with customers. Listen more than we talk. Learn what’s shaping SaaS teams today. And walk away better informed; not just about trends, but about the people and ideas behind them. We …
- Transform customer data with AI-powered enrichment
We’re excited to bring AI-based enrichment to every ChartMogul customer, across both CRM and Subscription Analytics. Late last year, we quietly rolled out an AI-powered enrichment feature to a small group of customers. What began as an internal tool to enhance our own customer data quickly evolved into something much more impactful. Thanks to valuable …
- How we reduced Snowflake costs by 70%: a practical optimization guide
Snowflake is a powerful data platform known for its scalability and ease of use, but its consumption-based pricing requires careful cost management. Without active monitoring and optimization, usage can grow unpredictably and lead to substantial expenses. In a previous post, we shared how our modern data stack enables analysts to build visualizations, deliver customer insights, …
- Without an ideal customer profile (ICP), your growth is just guesswork
Defining an Ideal Customer Profile (ICP) forces you to focus, prioritize, and hone in on your specific target market. It seems obvious: focus brings team unity and compounds the impact of everyone’s work. But, for many, the fear of focusing too narrowly creates hesitation to define an ICP, or worse, resistance to implement a common …
- Stay consistent with sequences that drive results
Sales success comes down to timing and consistency. But in the day-to-day hustle of managing leads, it’s easy for follow-ups to fall through the cracks or become repetitive and manual. That’s why we’re excited to introduce sequences, a powerful new feature in ChartMogul CRM that helps sales teams automate and personalize outreach, ensuring no follow …
- How we use automations at ChartMogul
A little reminder—your sales team has a lot on their plate. You want your reps focused on hunting new business, not manual tasks. The more you can do to make their lives easier, the more they can focus on what they do best: closing bigger, better deals. And that, of course, means more revenue for …
- The 8 Best AI Detectors, Tested and Compared
There are tons of AI detectors available. And, while ours is the only one that can also show you any webpage’s backlinks and estimated search traffic, how the page content has changed over time, and how it performs relative to…Read more ›
- How to Build a Website (Start to Finish, With Walkthroughs)
With AI, you can bypass coding, hiring a developer, or staring at a blank page for hours. You can automate everything from writing content to choosing a professional layout and images. This guide walks you through the entire process, step…Read more ›
- The Lean Guide to Product Research
The good news is that’s no longer true. Today, anyone with an internet connection can uncover really powerful market insights using affordable and even free tools. This guide will show you how. In simple terms, product research is the process…Read more ›
- AI Traffic Has Increased 9.7x in the Past Year
Though still <1% of total traffic, it’s now our highest converting channel at 10%+ CVR (going by our new custom event tracking in Web Analytics). I wanted to see if other sites were experiencing any AI traffic growth–especially now that…Read more ›
- Domain-Level Link Metrics May Not Be Good Predictors of AI Search Mentions
I looked at the top 50 websites mentioned in Ahrefs Brand Radar for Google AI Overviews, ChatGPT, and Perplexity. This is across ~76.7M AI Overviews, 957k ChatGPT prompts, and 953.5k Perplexity prompts for the month of June 2025. I compared…Read more ›
- My Exact 7-Step Framework for Brand SEO (With Templates)
However, that changed when Google and OpenAI turned most of these queries into zero-click searches. For the remaining queries, search platforms directly reward authoritative and popular brands, so branding can no longer be ignored for SEO. Here’s your brand SEO…Read more ›
- The Expert-Reviewed Guide to Automotive SEO
If they hadn’t shown up when I was looking, I never would have known they existed. That got me thinking about how crucial search visibility really is for auto businesses. This article isn’t just my take on automotive SEO. It’s…Read more ›
- 80+ Up-to-Date AI Statistics for 2025 (No Stale Sources)
It’s on track to drive change at a scale we haven’t seen since the industrial revolution. But in a space moving this fast, most stats you find are already out of date. So we did the digging for you. Here…Read more ›
- AI Visitors Visit Fewer Pages and Bounce More Often Than Traditional Search Visitors
Unfortunately, we can’t even validate or dispute those claims, because Google doesn’t give us the ability to differentiate between AI-powered search traffic and traditional search traffic in Search Console or analytics tools. But we can assess user clicks from other…Read more ›
- Different Types of Software for Real Estate Businesses
The real estate industry is undergoing a digital transformation. Agencies, brokers, property managers, and investors are embracing a variety of software tools to stay competitive and efficient. In fact, a recent survey found that at least 60% of real estate companies now invest between 1% and 5% of their revenue in digitalization. From managing client
- LLM Agent Systems: AutoGPT, CrewAI, and LangGraph Explained
Large Language Models (LLMs) like GPT-4 have revolutionized AI by enabling machines to generate human-like text and reason about tasks. LLM-based agents take this further: they combine LLMs with planning, memory, and tools to autonomously pursue goals. These AI agents can decompose complex tasks (via chained LLM calls) and even collaborate in multi-agent teams. The
- Global AI Race: Top 7 Countries Leading Full-Stack AI in 2025
The global AI race is heating up as nations race to develop full-stack AI systems – integrated pipelines from data and hardware to models and applications. AI is already everywhere: in 2024, 78% of organizations reported using AI (up from 55% in 2023). Governments and companies now invest billions: the U.S. poured $109.1 billion into AI
- Top AI Tools in 2025 for Content, Video & Chatbots
Generative AI has exploded by 2025. A new wave of AI-powered platforms now accelerates everything from content writing to video production to customer chat. Tools like ChatGPT, Google Gemini, Claude and others (logos shown above) use advanced large language models (LLMs) to generate text, images, and speech. Video-focused AIs such as Runway, Synthesia, and Google’s
- DeepSeek vs Claude vs Mistral: Top GPT Competitors in 2025
The explosion of large language models (LLMs) has transformed SaaS platforms. Once-dominant ChatGPT (GPT-4) sparked a global AI race, and by 2025 there are powerful new alternatives. Companies now weigh dozens of LLMs – each with its own strengths – when choosing AI to enhance products and automate workflows. In practice, SaaS teams use LLMs
- The Importance of Email Marketing for Agencies
Email marketing remains a cornerstone of digital marketing strategies for agencies across the globe. It provides a direct line of communication with clients’ audiences, driving engagement, fostering relationships, and increasing brand loyalty. Harnessing the power of email marketing can lead to successful campaigns and satisfied clients. Below, we explore the various facets of email marketing
- Google Veo 3: Prompt-to-Film and the Future of AI Videos
Imagine a science teacher at home, phone in hand, describing the inner workings of a volcano in vivid detail. In seconds, an animated scene of molten rock oozing down mountain slopes appears on her screen, complete with rumbling sounds and a friendly narrator explaining each step. This prompt-to-film magic is no fantasy — it’s exactly
- OpenAI Assistants API: Orchestration Without Code
AI assistants have become a powerful way to automate tasks like answering user queries, analyzing data, and managing workflows. OpenAI Assistants API (beta) was built for this purpose – it let developers embed powerful AI chat assistants inside their apps, with features like persistent threads, function calling, code execution (via Code Interpreter), and integrated search
- Beyond Buzzwords: Real-World AI Applications for Business Leaders
In an era when executives are bombarded with tech buzzwords, it’s vital to focus on real-world AI uses that deliver business impact. Imagine having “an army of 10,000 super-smart workers willing to do your bidding 24/7 for free.” This vivid idea captures AI’s potential to act as assistants and insights machines, boosting efficiency and innovation.
- 5 Early Stage B2B SaaS Companies that Use ABM to Generate Pipeline
5 Early Stage B2B SaaS Companies that Use ABM to Generate Pipeline
- Building and Expanding your Circle of Influence with ABM
This article explores how companies can map their existing influential relationships, create concentric circles of expansion, and implement targeted ABM strategies to reach new accounts.
- How to Design Scalable Customer Success Systems for Series A Companies
Series A is a critical growth phase for startups. You've proven your concept, secured significant funding, and now face the exciting challenge of scaling rapidly. But with this growth comes a critical question: how will you maintain exceptional customer experiences while handling an expanding customer base?
- How A Series A Company Should Build Its First ABM Playbooks
If you're reading this, you're likely at that critical inflection point. Your Series A funding means you've proven you can sell, but your investors are already asking about your path to Series B.
- Enterprise ABM Through the Looking Glass: From Vendor to Strategic Partner
Enterprise buyers don't wake up thinking about your carefully crafted pain points. Somewhere between their morning coffee and evening calls, they're calculating the cost of inaction, weighing the risks of disruption, and envisioning their company's future in an increasingly unpredictable market.
- ABM vs Outbound Sales: A Comprehensive Guide for SaaS Companies
Do you want to know the real difference between Account-Based Marketing (ABM) and Outbound Sales? You're not alone. Many of our clients come to us a little confused about ABM vs Outbound Sales.
- The Evolution of Ideal Customer Profiles: From Startups to Enterprise ABM
You've landed your first few enterprise deals, but scaling that success feels like catching lightning in a bottle. What worked for your startup-focused ICP isn't cutting it anymore, and those hard-won enterprise wins are starting to look more like lucky breaks than repeatable victories.
- What is the Risk of Ignoring ABM for Series A Companies?
Early market wins are powerful proof points for your business model. But as your Series A company grows, transforming these individual successes into systematic revenue becomes increasingly critical. Yet many post-product market fit companies overlook Account-Based Marketing (ABM) as their key to systematic growth.
- What Series B Investors Really Look for in Growth Stories
Take the typical Series A company with a few impressive logos. On the surface, everything looks promising: good logos, growing deal sizes, and a clear sales-led appetite for the product. But dig a little deeper, and you'll often find these wins required herculean efforts from your scrappy sales team. The CEO worked their network, personally shepherded deals through procurement, or leveraged their industry reputation to open doors.
- How Multivariate Testing Transforms Email Marketing Performance
Table of Contents If you’re sending out emails and hoping for better open rates, more The post How Multivariate Testing Transforms Email Marketing Performance appeared first on Yoroflow Blogs | Yoroflow.
- What Is Benefits Realization Management (BRM) and 3 Crucial Stages to Maximize Project Value
Table of Contents In project management, completing tasks on time and within budget used to The post What Is Benefits Realization Management (BRM) and 3 Crucial Stages to Maximize Project Value appeared first on Yoroflow Blogs | Yoroflow.
- Why Every Marketer Needs a Keyword Research Template for SEO Automation
Table of Contents If you’re still doing keyword research the old-fashioned way—scraping lists from tools, The post Why Every Marketer Needs a Keyword Research Template for SEO Automation appeared first on Yoroflow Blogs | Yoroflow.
- Update Version 2025.07.02.0.48 | Latest Product Updates That Power Up Your Productivity
Table of Contents We’re excited to share a new round of updates designed to make The post Update Version 2025.07.02.0.48 | Latest Product Updates That Power Up Your Productivity appeared first on Yoroflow Blogs | Yoroflow.
- How to Stay on Top of Every Project with a Rock-Solid Project List
Table of Contents Managing multiple projects at once can feel like herding cats, especially if The post How to Stay on Top of Every Project with a Rock-Solid Project List appeared first on Yoroflow Blogs | Yoroflow.
- How to Balance AI and Privacy in the Automated Era
Table of Contents We’re living in the golden age of AI automation. From auto-sorting your The post How to Balance AI and Privacy in the Automated Era appeared first on Yoroflow Blogs | Yoroflow.
- Keep Work Flowing with Real-Time Alerts and In-Task Chat
Table of Contents Digitally driven work culture, time is everything. Whether you’re running a marketing The post Keep Work Flowing with Real-Time Alerts and In-Task Chat appeared first on Yoroflow Blogs | Yoroflow.
- The Best 8 Tools Every Small Business Needs for Expense Tracking
Table of Contents Running a small business is tough. Between juggling clients, managing your team, The post The Best 8 Tools Every Small Business Needs for Expense Tracking appeared first on Yoroflow Blogs | Yoroflow.
- 20 Powerful Customer Service Statistics to Grow Your Business
Table of Contents Customer service makes or breaks a business. You could have the best The post 20 Powerful Customer Service Statistics to Grow Your Business appeared first on Yoroflow Blogs | Yoroflow.
- Reasonably unreasonable
- (Draft) The Podcast Generation Cliff
- No, AI Won't Turn Everyone Into App Developers
- Changed my mind: AI is actually good for coding
- Thoughts going into the London Podcast Show
- Will YouTube kill the podcast industry?
- Finding your "zone of genius"
- What the podcast industry gets wrong about YouTube
- AI isn't going to build your startup
- Google AI Max for Search: What B2B Marketers (and Agencies) Need to Know
Let’s be real–every couple of months, there’s a new AI-powered feature from Google promising to transform the way we run paid search. Most of the time, it’s either a rebrand of something we’ve already tested or an automation layer that trades control for scale. So when Google announced AI Max for Search during May’s Marketing Live, my first reaction was: “Cool name, but what’s actually different?”
- Sales Hub Professional vs Sales Hub Enterprise: Understanding the Differences
HubSpot’s evolution into an enterprise-grade CRM brings powerful new tools that help scaling companies coordinate complex sales motions—all while retaining the intuitive user experience that’s made HubSpot a favorite among go-to-market teams.
- Lead Management 101: Qualification, Response Time, and Sales Readiness
What is Lead Management? Lead management is the structured process of identifying, nurturing, qualifying, and converting potential buyers into customers. For any scaling B2B business — especially those using HubSpot — a defined lead management strategy is vital to generating demand, streamlining operations, and ultimately closing more deals.
- You’re Not Just Shopping for a CMS — You’re Building A Scalable Growth Engine
If you’re fighting to launch a campaign, wrangling plugins, or leaning on developers for every page update, the issue isn’t your team — it’s your CMS.
- AI Agents vs. AI Digital Assistants vs. LLMs: Understanding the Differences for Business Impact
If you log onto LinkedIn on any given day, you’re likely to see a flood of buzzwords and bold claims about technology that's "going to change everything." Sometimes those predictions are right—but often, they fizzle. With AI evolving at breakneck speed, even the most tech-savvy professionals can get tripped up by a rapidly expanding vocabulary. Terms like AI Agents, Digital Assistants, and LLMs (Large Language Models, such as GPTs) are often used interchangeably, but they represent distinct tools with very different capabilities—and very real implications for how businesses operate today.
- Lifecycle Stages vs Lead Statuses: Navigating the Customer Journey
While both terms are used interchangeably, they refer to different aspects of the customer journey. Understanding the distinction—and how they work together—helps sales and marketing teams optimize their strategies for better lead management and conversion. Definitions: Lifecycle Stage vs Lead Status & Why They Matter Lifecycle Stage Lifecycle stages represent the broad phases a prospect moves through in their journey with a company. These stages are progressive (they shouldn’t move backward) and help segment contacts for targeted marketing and sales efforts.
- Google Ads for B2B: 3 Steps to Drive Scalable, Predictable ROI
Paid media in B2B often feels like a gamble—budgets vanish into vague clicks, while high-intent buyers slip away unnoticed. But what if you could transform Google Ads from a cost center into a pipeline engine?
- Mastering HubSpot Breeze AI Prompting: Best Practices for High-Quality Outputs
Let’s kick off this blog with I firmly believe AI is still a teenager – it knows enough to complete quick and easy tasks but still needs adult supervision. It makes for a great brainstorming buddy and can accelerate ideation by offering fresh perspectives, generating options you might not have considered, and helping break through creative blocks. However, just like a teenager, it occasionally delivers half-baked ideas, misunderstands the assignment, or misses critical context – which is why human oversight remains essential.
- WordPress vs. HubSpot: Choosing the Right CMS
Selecting the right content management system (CMS) is a crucial decision that can significantly impact your ability to generate demand and increase revenue. In this guide, we'll dive into the HubSpot vs. WordPress debate, examining the strengths and weaknesses of both platforms, so you can make an informed choice for your business. When considering which platform is best for your business, it's important to understand the impact of shifting markets in regards to content platforms converging with AI, CRM, and CX tools. As of 2025, HubSpot's Content Hub leads this trends, while WordPress still dominates for pure flexibility. HubSpot is known for being marketer-friendly with it's drag-and-drop ease and easy integration into CRM, whereas developers prefer WordPress for complete control.
- Aletiq secures $6.5M for its SaaS tool focused on product lifecycle management
Aletiq raised a €6 million funding round led by Point Nine a few months ago (around $6.5 million at current exchange rates). The French startup is announcing the funding round today. Aletiq has been developing product lifecycle management (PLM) software for manufacturing industrial companies working in aerospace, automotive, electronics, luxury, and more. When you think
- SmartSuite raises $38M to be the final word on enterprise collaboration
Three founders who built out one of the bigger startups in risk management are scaling a new company to take on another pain point in the world of work. SmartSuite‘s platform lets teams collaborate on projects, build automations around that work, and search and access work across larger libraries of data spanning a disparate number
- Comstruct raises $13M to simplify the procurement process for construction firms
When you think about platforms in the construction industry, chances are the concrete slabs designed to support steel beams and tall pillars will come first to your mind. Munich-based startup Comstruct wants to design a different kind of platform for the construction industry — a software platform. At its core, Comstruct is a procurement platform for
- Nelly raises $51M to digitalize medical practices across Europe
Nelly wants to become the biggest fintech startup in the healthcare industry. The Berlin-based startup is already working with more than 1,200 medical practices in a handful of European countries. But there are thousands more that could benefit from an upgrade for their administrative workflows. That’s why Nelly recently raised €50 million in funding (around
- Bench shuts down, leaving thousands of businesses without access to accounting and tax docs
Bench, a Canada-based accounting startup that offered software-as-a-service for small and medium-sized businesses, has abruptly shut down, according to a notice posted on its website. “We regret to inform you that as of December 27, 2024, the Bench platform will no longer be accessible,” the notice reads. “We know this news is abrupt and may
- Hauler Hero wants to bring waste-management software into the 21st century
After nearly four years of working in sales at tradesperson software company ServiceTitan, Mark Hoadley (pictured above) was looking for a change and to potentially start something of his own in a similar industry. Hoadley’s brother-in-law and now co-founder, Ben Sikma, was working on M&A in the waste-management space at the time. Sikma discovered how
- Nuon helps companies deploy their software into their customers’ cloud accounts
Jon Morehouse launched PowerTools in 2019 to help companies ship static sites and serverless apps to their cloud accounts on providers like AWS and Azure. When a customer asked him if they could use PowerTools to deploy their software into one of their customer’s cloud accounts, Morehouse was skeptical. Morehouse told TechCrunch that after that
- Stigg makes it easy to change your SaaS pricing
Stigg (not The Stig, just Stigg) describes itself as “the first scalable monetization platform for the modern billing stack.” There’s a lot going on in that sentence, but what it comes down to is that the startup, which on Wednesday announced a $17.5 million Series A round, helps SaaS companies model pricing, create pricing pages,
- Volta, a Shopify for B2B transactions, raises biggest pre-seed round of Italy
Volta, a new startup with a team split between two headquarters in Milan and Paris, has secured a €6 million pre-seed round ($6.3 million) to develop a new vertical software-as-a-service platform focused on B2B sales. In more practical terms, the Volta team pitches its product as an equivalent to Shopify but focused on B2B transactions.
- Plated Catering Is It Right For Your Wedding Anniversary Party?
Are you planning an anniversary party? This is a special occasion, one that will require a lot of thoughtful planning, as well as a memorable dining experience set against all the memories from the marriage. When it comes to food, dining experiences, or catering for an anniversary party, there are two options. ... Read more The post Plated Catering Is It Right For Your Wedding Anniversary Party? first appeared on SaaS Metrics.
- Print Efficiency for Software Teams: Why It Still Matters
In an industry driven by agile development, real-time collaboration tools, and a strong push toward paperless workflows, printing might seem like a relic of the past. But dig a little deeper, and you’ll find that many high-performing software teams still rely on efficient print practices—albeit in smarter, more strategic ways. While digital ... Read more The post Print Efficiency for Software Teams: Why It Still Matters first appeared on SaaS Metrics.
- Data-Backed SaaS Tools Built or Designed in Texas
Texas has become a powerhouse for data-backed SaaS development, offering cutting-edge solutions across numerous industries. You’ll find enterprise-grade tools from companies like Alteryx and QbDVision transforming analytics and life sciences, while RunTitle provides vital financial intelligence for energy investments. The state also features niche platforms like Thryv’s CRM and Simpli.fi’s advertising software. ... Read more The post Data-Backed SaaS Tools Built or Designed in Texas first appeared on SaaS Metrics.
- How to Finally Get on Top of Your Paperwork Without Burning Out
Stacks of receipts. Unopened envelopes. Invoices buried in your inbox. If just reading that made your shoulders tense up, you’re not alone. Paperwork — whether digital or physical — has a sneaky way of piling up until it feels impossible to manage. And the worst part? The longer you avoid it, the ... Read more The post How to Finally Get on Top of Your Paperwork Without Burning Out first appeared on SaaS Metrics.
- The Hidden ROI of Transactional Emails: Turning Receipts Into Revenue
Transaction emails are one of the most undervalued forms of communication. However, from a marketing standpoint, such correspondence transcends acknowledgment of orders, purchases and payment to confirmation emails and automatic digital receipts to shipping updates. Where the average consumer believes these automated messages are created merely to acknowledge the status of one’s ... Read more The post The Hidden ROI of Transactional Emails: Turning Receipts Into Revenue first appeared on SaaS Metrics.
- You Can’t Scale on a Cracked Foundation
In SaaS, speed is sexy. Growth charts go up and to the right. Funding gets headlines. User acquisition becomes gospel. But underneath all of that? You still need a foundation that can hold the weight. Because no amount of marketing genius or product iteration can save you from a structure that’s fundamentally ... Read more The post You Can’t Scale on a Cracked Foundation first appeared on SaaS Metrics.
- How Headless CMS Supports Compliance, Speed, and Scalability in Fintech Content Delivery
The demand for accurate, rapid, and compliant content is critical for the evolving financial technology (fintech) industry to maintain customer trust and operational effectiveness in a continuously shifting landscape. The fintech sector is increasingly regulated, subject to forced compliance at accelerated paces, and destined for growth. Therefore, a headless Content Management System ... Read more The post How Headless CMS Supports Compliance, Speed, and Scalability in Fintech Content Delivery first appeared on SaaS Metrics.
- How to Edit Images Using OpenAI GPT-Image-1 API
OpenAI’s GPT-Image-1 API is revolutionizing the way developers and creatives approach image editing. By combining advanced multimodal capabilities with intuitive text prompts, it enables precise and high-quality image manipulation directly through code. Whether you’re looking to generate new visuals, edit existing images, or create variations, gpt-image-1 offers a robust solution. What Is ... Read more The post How to Edit Images Using OpenAI GPT-Image-1 API first appeared on SaaS Metrics.
- A Digital Marketer’s Guide to Car Shipping
In the mobile and convenience-driven society we live in, car shipping has evolved from a niche service into a mainstream necessity. From individuals relocating across the country to online vehicle buyers and dealerships managing inventory across state lines, the demand for vehicle transport is booming. For digital marketers, this presents a unique ... Read more The post A Digital Marketer’s Guide to Car Shipping first appeared on SaaS Metrics.
- GTM 153: Building Technical Growth Machines & Signal-Based Selling with Austin Hughes
Learn how Austin Hughes builds technical growth engines using signal-based selling. A tactical deep dive into smarter outbound, routing, and GTM automation. The post GTM 153: Building Technical Growth Machines & Signal-Based Selling with Austin Hughes appeared first on GTMnow.
- Mary Meeker’s 2025 AI Report
What SaaS companies need to know. The post Mary Meeker’s 2025 AI Report appeared first on GTMnow.
- GTM 152: What’s Actually Working in GTM Right Now: Lessons from Centari, Atrix AI, & Gaiia
What’s actually working in go-to-market right now? The post GTM 152: What’s Actually Working in GTM Right Now: Lessons from Centari, Atrix AI, & Gaiia appeared first on GTMnow.
- How to Get Hired Before the Role Is Posted
Ever wonder how people land roles that aren’t even posted yet? Learn how to get hired by showing value early, building real relationships, and standing out. The post How to Get Hired Before the Role Is Posted appeared first on GTMnow.
- GTM 151: How to Scale Vertical SaaS in 2025 | Dennis Lyandres (Ex-CRO, Procore)
Dennis Lyandres is an Advisor with ICONiQ and a Board Member of Speedchain and CaptivateIQ. The post GTM 151: How to Scale Vertical SaaS in 2025 | Dennis Lyandres (Ex-CRO, Procore) appeared first on GTMnow.
- The State of Venture in 2025
Where venture is, where it’s going, and and what it means for early-stage founders building now. The post The State of Venture in 2025 appeared first on GTMnow.
- GTM 150: 80% of Exec Roles Aren’t Posted, Here’s How to Land Them Anyway with Andy Mowat
Andy Mowat is the Co-Founder of Whispered, and is responsible for building incredible RevOps and GTM systems at unicorns like Upwork, Box, and Culture Amp The post GTM 150: 80% of Exec Roles Aren’t Posted, Here’s How to Land Them Anyway with Andy Mowat appeared first on GTMnow.
- The AI Tradeoff: Preserving Human Skills in an AI World
Every automation creates a skills gap. These are ways to counter it before it's too late. The post The AI Tradeoff: Preserving Human Skills in an AI World appeared first on GTMnow.
- GTM 149: How Meta Scaled Their Global Sales Team with Rick Kelley
Rick Kelley is the former VP of Meta’s Global Business Group, where he led a $10B+ revenue organization and played a pivotal role in building out Meta’s go-to-market teams across North America and EMEA. The post GTM 149: How Meta Scaled Their Global Sales Team with Rick Kelley appeared first on GTMnow.
- In a Zero-Click World, Traffic is a Terrible Goal
60% of marketers say their top goal for the next 12 months is “increasing traffic.” And 59% say their primary KPI is… also traffic. To all those folks, I say: you’re about to have a terrible, horrible, no-good year. The Internet is sending less traffic. Period. That’s a provable fact, and it’s true for every source of referral traffic —…
- How to Use SparkToro + LLMs to Do Marketing Magic
Most folks who follow me know I’m a bit of a late adopter and skeptic of AI. Yes, it can do some impressive things that takes humans a long, painful amount of time to replicate. But, they’re also stereotype machines whose reasoning and capabilities, especially in the creative and novel needs that marketing demands, isn’t replacing even 1% of jobs…
- “AI will replace all the jobs!” Is Just Tech Execs Doing Marketing
Over the weekend, I went digging for evidence that AI can, will, or has replaced a large percent of jobs. It doesn’t exist. Worse than that, actually, there’s hundreds of years of evidence and sophisticated analyses from hundreds of sources showing the opposite is true: AI will almost certainly create more jobs than it displaces, just like thousands of remarkable…
- Seriously, please stop with the new acronyms. It’s still SEO: Search Everywhere Optimization.
It’s a day ending in Y, which means my social feeds are filled with people attempting to rebrand the acronym “SEO.” Look, I ain’t here to rain on your parade, so if you love calling it AIO or GEO or EIEIO, be my guest. I haven’t been an SEO for more than seven years, despite what all the “top SEO…
- A Marketing Conference That Actually Changes Your Mindset
There are tons of marketing conferences. Most follow a familiar formula: slick slide decks, broad-strokes keynotes, case studies you’ve seen before, and maybe a tote bag to take home. But when you’re deciding where to spend your budget, time, and energy, the real question is: Which event will actually make an impact on me? That’s the question we asked ourselves…
- You’ve Done the Audience Research… Now What?
Our friend Tommy Walker, founder of The Content Studio, contributed the following, superb, much-needed article; thank you sir! Tommy was the Editor-in-Chief at ConversionXL, the first marketing hire at Shopify Plus, and Global Editor-in-Chief at QuickBooks. As a 20-year career veteran, his methodologies have contributed to 10-figures in revenue, and have become integral to developing category-defining brands. You’ve just wrapped…
- Zero Clicks Does Not Mean Zero Sales
Look, I get it. The new world of a zero-click web, where search engines, AI tools, and social networks hoard traffic and send fewer and fewer visits out is scary. For a lot of businesses, especially those in publishing or those funded by CPM ads, it’s gonna get ugly. A world of declining traffic means many of us need to…
- What Does the Coolest Graph in SparkToro Show You?
Last week, we launched the latest version of SparkToro, replete with a plethora of new features and upgrades. And over the past 10 days, we’ve been answering a flurry of questions about the product, including one that’s come up so often, it deserves its own blog post. That question: “What are the Search & AI Tools and Social Networks graphs…
- Want better marketing output from your AI Tools? Give it real data about your customers.
An overwhelming number of marketers are using AI tools to bolster their campaigns, their tactical output, and even their strategic ideas. I don’t actually recommend all of those (AI can seriously mislead you on strategy, and using it to write anything you’re going to publish directly is a recipe for unsubscribes), but there are some clever, high-quality marketing use-cases out…
- How to Use Instagram Collab Posts (+ 8 Collab Ideas to Boost Engagement and Reach)
From tips to real-life examples, here’s a quick rundown of Instagram collab posts and why you should be using this feature in your social media strategy.
- 17 Trending Sounds on Instagram in 2025 (+ How to Use Them)
Stop chasing the tail-end of Instagram audio trends — here are the latest trending songs on Instagram in July 2025.
- 10 Simple Ways to Find Trending Instagram Audio in 2025 (+ Get More Views)
Finding trending songs on Instagram doesn’t have to be a guessing game. Use these tips to stay in the loop and boost your reach.
- 9 of the Best AI Writing Tools and Assistants to Help You Work Smarter, Not Harder
I’ve put dozens of AI writing tools to the test — here's a deep dive into my favorite AI writing generators and who I think they’ll be most useful for.
- The Most Up-To-Date Social Media Data From Buffer
This living resource curates every original data report we've published, from platform-specific trends to posting strategies that actually work.
- How to Make Money on Instagram in 2025: 13 Ideas for Creators and Small Businesses
From subscriptions to UGC to merch — discover 13 ways to monetize your Instagram following, even if you don’t have a large following.
- I’ve Tried 50+ Productivity Tools — Here are My Top 9
I've tried 57 productivity tools in the past year. These are the ones I keep coming back to.
- 14 Ways to Get More Followers on TikTok in 2025
TikTok is bursting with potential. Learn 14 no-fluff strategies to get more followers authentically, build trust, and connect with your community.
- I’ve Grown My LinkedIn Audience by 26% This Year Using This Simple System
There’s no shortage of good reasons to post on LinkedIn.Whether you are trying to grow an audience, aiming to cultivate a personal brand, trying to draw more attention to your work projects, or looking to grow your network for more job opportunities, posting to LinkedIn can support
- 6 Essentials Tool For Business Growth
Modern businesses need efficiency, productivity, and smart tools to keep up with the competition and drive long-term success. For companies The post 6 Essentials Tool For Business Growth appeared first on .
- NeoDove CRM ROI: The True Value of Investing in the Right CRM System
Many businesses still hesitate to invest in a CRM system due to the perceived high cost or complexity. But when The post NeoDove CRM ROI: The True Value of Investing in the Right CRM System appeared first on .
- The Ultimate Guide to Maximizing CRM Adoption and Automating Workflows
So, you bought a CRM for your company thinking, it will help you boost your sales and maximize team efficiency? The post The Ultimate Guide to Maximizing CRM Adoption and Automating Workflows appeared first on .
- AI and Automation in CRM: The Future of Sales and Customer Service
Artificial intelligence and automation are transforming Customer Relationship Management (CRM) systems into a powerful tool that not only streamline operations The post AI and Automation in CRM: The Future of Sales and Customer Service appeared first on .
- A Complete Guide to 10 VoIP Advantages and Disadvantages
Key Takeaways VoIP (Voice over Internet Protocol) is a revolutionary digital technology that allows businesses to make and receive customer The post A Complete Guide to 10 VoIP Advantages and Disadvantages appeared first on .
- 15 Best VoIP Apps for Business: Enhance Communication and Cut Costs
Key Takeaways Voice over Internet Protocol (VoIP) is nothing but a technology that helps your agents to make voice calls The post 15 Best VoIP Apps for Business: Enhance Communication and Cut Costs appeared first on .
- 21 Essential Customer Service Metrics for Success
Key Takeaways Tracking the right customer service metrics ensures improved support efficiency and customer satisfaction. Metrics like FCR, CSAT, and The post 21 Essential Customer Service Metrics for Success appeared first on .
- Top 7 Use Cases of Conversational AI in Education in 2024
Key Takeaways The term “conversational AI in education” describes the application of AI-powered tools, like chatbots and virtual assistants, to The post Top 7 Use Cases of Conversational AI in Education in 2024 appeared first on .
- How to Schedule WhatsApp Messages for Business Success
Key Takeaways Scheduling WhatsApp messages helps businesses maintain consistent communication with customers, even when offline. Use third-party apps like SKEDit, The post How to Schedule WhatsApp Messages for Business Success appeared first on .
- How To Adjust Your Content Strategy for Google’s AI Mode
Struggling to stay visible in Google’s AI-driven search? Learn how to pivot your content strategy for AI Mode and future-proof your brand’s discoverability.
- SEO Content Has a Packaging Problem — Whiteboard Friday
In this episode, Bernard explains why SEO content has a packaging problem, introducing concepts such as perspectives to help address the issue.
- How to Future-Proof Your SEO Strategy with Relevance Engineering
Future-proof your SEO strategy with Relevance Engineering, a new framework for AI search. Learn how to optimize content for LLMs, build topical authority, and adapt to Google's AI Mode for increased brand visibility.
- What Has Changed in SEO? | Whiteboard Friday Revisited With Cyrus Shepard
What's changed between 2021 and 2025? Is everything different? Think again! In this new series, Jo Cameron and Cyrus Shepard discuss his popular Whiteboard Friday episode to find out what tactics are still relevant and what the future holds.
- What I Learned From Analyzing Google’s AI Mode Patent
Google's stateful chat patent reveals how AI Mode is disrupting traditional SEO. Explore key takeaways and practical strategies to adjust your content strategy.
- How To Drive More Conversions With Fewer Clicks [MozCon 2025 Speaker Series]
Are rankings and traffic still your main SEO goals in 2025? Learn how to build a conversion-first strategy that boosts revenue—even when clicks are down.
- London Calling: 15 Activities to Bookend Your Trip to MozCon
MozCon 2025 in London is coming up fast! Are you ready to join us? Meghan has put together a list of fun activities to do with your team or on your own before and after the conference.
- 5 AI-Powered Workflows Every SEO Should Be Using Today
It’s the dawn of a new era in the marketing industry. With LLMs becoming savvier and faster, more marketing teams are looking for ways to implement AI solutions to unlock creativity and untapped potential. Here are five AI-powered workflows that combine the Moz API and Relevance AI to take your marketing efforts to new heights.
- How to Create an SEO Forecast [Free Template Included] — Whiteboard Friday
Learn how to forecast and demonstrate the value of your SEO efforts in this week's Whiteboard Friday and put it into practice with a free worksheet. Tom Mansell talks about quantifying predicted SEO value, closing performance gaps, and calculating ROI.
- Learning from your failures POV Customer Success
Customer success is a journey of continuous learning. Embrace failure, champion customer-centricity, and drive meaningful outcomes.
- The Most Important Plan in Customer Success? The “JOINT SUCCESS” Plan
Unlock collaborative success in Customer Success with the JOINT SUCCESS Plan. From impactful introductions to challenging conversations, this blueprint ensures every step contributes to client success.
- Relationship Building – A Critical CSM/KAM Skill
Dive into the core principles of customer success and key account management, unraveling the vital role of intentional relationship building for CSM and KAM in a tech-savvy, highly educated environment.
- Navigating the Future: A Dialogue on Strategic Partnership
Embark on a transformative journey with the SmartKarrot-Quint partnership, reshaping tech customer success. Discover the power of playbooks, bridging gaps, and unlocking a promising 2024.
- Omnichannel Strategies: Creating Consistent Customer Success Across All Platforms
Explore the transformative power of omnichannel strategies in today's business landscape, providing seamless customer experiences and unlocking new opportunities.
- Revolutionizing Customer Success in 2024: How AI is Changing the Game
Unlock the potential of AI's Predictive Analytics in Customer Success, foreseeing customer behavior for proactive strategies.
- Managing Customer Success teams
Dive into the challenges and opportunities of managing CS teams in APAC, exploring market-based organizational structures, skill set balance, and fostering a customer-centric mindset.
- Experts Reveal: The Art of Managing Key Customers
Dive into the world of strategic customer management, uncovering the art of success plans, relationship navigation, and impactful Quarterly Business Reviews.
- Complexity Overkill: Why it’s time to switch from conventional Project Management Tools to Digital Playbooks
Unleash productivity: Dive into the drawbacks of rigid project management tools and learn how digital playbooks empower teams with flexibility and simplicity.
- 16 Exceptional Benefits of Change Management and How to Implement Key Components
Photo Attribution: fatmawati achmad zaenuri/Shutterstock.com Most businesses probably realize that change is constant. The question is then, how can these changes be planned for and guided through as smoothly as possible. Well-planned change management strategies can help lower the possibility of difficulties and help bring about streamlined transitions. [More]
- 30 Excellent Customer Service Values with Examples and Strategies for Developing Your Own
Photo Attribution: eamesBot/Shutterstock.com At the center of outstanding customer service lie core values that guide interactions with customers and shape the overall service experience. [More]
- Comprehensive Guide to IT Redundancy and Why It is Essential
Photo Attribution: elenabsl/Shutterstock.com Most businesses today have become critically dependent on IT systems and their availability. Without systems to provide redundancy and backups, IT downtime could prove very expensive. Large organizations can be looking at costs of up to $1-5 million per hour in the event of system-wide outages. This doesn't include potential penalties or legal fees in case of data breach or otherwise. [More]
- Top 20 Customer Pain Points with Examples and Solutions
Photo Attribution: inspiring.team/Shutterstock.com Discovering and addressing customer pain points is essential for any business aiming to excel in customer satisfaction and retention. These pain points include the difficulties and frustrations customers encounter when engaging with products or services. These can directly influence their overall experience and perception of a brand. [More]
- CX Technology Fully Explained with 18 Innovative Examples
Photo Attribution: Grinbox/Shutterstock.com Customer expectations continue to change as technology changes. They expect more from businesses. But businesses have the opportunity to meet those demands, and set themselves apart from competitors. [More]
- 16 Innovative Ways to Use Blockchain in Customer Service
Photo Attribution: Tun_Thanakorn/Shutterstock.com Technology is shaping customer experiences and brand loyalty. As businesses strive to meet changing consumer expectations, blockchain technology emerges as a powerful tool to support this. [More]
- 15 Cutting-Edge Ideas for Improving Customer Service in 2024
Photo Attribution: Creativa Images/Shutterstock.com The world of customer service is constantly evolving, especially given modern technology. With this comes changing consumer expectations. Then, innovation becomes paramount. In 2024, technology, data, and customer-centric strategies converge to shape how organizations approach customer service. [More]
- The Complete Guide to Customer Service Knowledge Management
Photo Attribution: 365daysStudios/Shutterstock.com Customer Service Knowledge Management is essential to the smooth operation of any customer service, Customer Experience (CX), sales and account management teams. [More]
- Automated Self-Service: Fully Explained and 31 Best-Practice Do's and Don'ts
Photo Attribution: VectorMine/Shutterstock.com Automated Self-Service is quickly becoming necessary for streamlining support processes, enhancing efficiency, and empowering both end-users and support personnel. Unlike traditional support models which rely heavily on human intervention, it uses the latest technologies and predefined workflows to enable users to resolve issues, access resources, and perform tasks autonomously. [More]
- Stakeholder Engagement: The Overlooked Superpower in Product Leadership
One of the most critical, and most overlooked, skills in product leadership isn’t technical or even strategic. It’s stakeholder engagement. As Bruce McCarthy puts it: “Even the most perfect plan can fail if your organization isn’t aligned.” Early in his career, Bruce launched a promising new product, only to watch it flop. Why? He hadn’t
- The Simple Storytelling Hack to Drive Action in Sales
Differentiating your products or services is key to scaling sales and becoming a dominant market player. But how can you achieve this in a crowded software landscape? According to Stephen Steers, a sales expert and author of “Superpower Storytelling,” at the Business of Software Conference, storytelling is a powerful way to make your business stand
- When Is the Right Time to Invest in Pricing?
Insights from Chris Mele’s Business of Software AMA Pricing is often treated as an afterthought in SaaS companies. Founders focus on product-market fit, customer acquisition, and engineering scale long before they turn serious attention to monetization. But according to pricing expert Chris Mele, that approach can cost companies millions in unrealized revenue. So when is
- Positioning in the Age of AI: What Founders Need to Know
Insights from April Dunford’s Business of Software AMA In an era where “AI-powered” has become the default label for tech products, positioning your company clearly and effectively is more challenging than ever. April Dunford, executive consultant, speaker, author and widely recognized expert on product positioning, tackled this head-on during her AMA with Business of Software.
- Understanding Software Pricing (It’s Not Just About Setting a Price Tag)
Have you ever wondered why pricing software feels so complicated? Chris Mele, a pricing expert from Software Pricing Partners (SPP), shared some insightful perspectives on this topic at Business of Software USA, drawing from his own experiences and decades of industry data. It turns out, many businesses make a fundamental mistake: they try to sell
- Stop Guessing and Start Resonating: How JTBD Can Transform Your Marketing
What makes people click, convert or care? It’s a question every marketer asks… And most are still guessing. Despite all the tools, personas, and campaign data, it’s still far too easy to fall into marketing that sounds good, but doesn’t land. That’s where Jobs to Be Done (JTBD) comes in. Not as a tactic, but
- 5 Thinking Hacks That Drive Organizational Productivity
Many of us feel overwhelmed by technology, despite using countless tools designed to make us more efficient. Jeff Szczepanski, a successful software entrepreneur, recently spoke at the Business of Software Conference about this very challenge: Why isn’t technology making us more productive? While technology has significantly boosted task-level productivity and helping individuals complete specific actions
- The Power of Differentiated Value Crafting a Winning Sales Pitch
Think about it this way: when you’re trying to sell something, especially software, it’s easy to just show off all the cool things your product can do. This is like giving a product walkthrough. Many people, especially founders from technical backgrounds, incline towards this because they want to avoid sounding like that pushy “used car
- Stop Guessing Your Price: A Practical Guide to Software Pricing
At Business of Software, we often hear from founders: “We’ve built something that people genuinely use and value. But we have no idea how to price it.” It’s a common and challenging problem. Pricing decisions are rarely straightforward; they come loaded with uncertainty, emotion, and long-term consequences. This is the part no one really prepares
- 5 Wishpond Alternatives that Won’t Let You Down
In the past, I’ve outlined a couple of reasons why I’m reluctant to recommend Wishpond to small and medium-sized businesses (SMBs). If you landed here,... The post 5 Wishpond Alternatives that Won’t Let You Down appeared first on The Daily Egg.
- Five9 Review
If your business is in need of a cloud-based contact center solution that prioritizes both customer experience and agent empowerment—while also leveraging AI to automate... The post Five9 Review appeared first on The Daily Egg.
- Notion Review–The Good and Bad
Over the years, we’ve tried just about every project management solution out there. From Trello and Asana to ClickUp, Coda, Notion, and Airtable, we’ve managed... The post Notion Review–The Good and Bad appeared first on The Daily Egg.
- Hostinger Review – The Good and Bad (Updated for 2025)
Hostinger has come a long way since it first launched as a free web hosting service 15+ years ago. Today, it’s one of the most... The post Hostinger Review – The Good and Bad (Updated for 2025) appeared first on The Daily Egg.
- What Multivariate Testing Solves That AB Testing Can’t
Multivariate testing isn’t better or worse than AB testing. They solve different problems. You can run 90+ percent of the tests you will ever need... The post What Multivariate Testing Solves That AB Testing Can’t appeared first on The Daily Egg.
- SE Ranking Review
SE Ranking is hands down one of the best keyword tracking tools on the market. Aside from tracking your keyword performance, you can perform website... The post SE Ranking Review appeared first on The Daily Egg.
- Planable Review
Large-scale social media planning can be made easy with a content management tool like Planable. Though it’s more expensive than other social media tools out... The post Planable Review appeared first on The Daily Egg.
- Namecheap Review–The Good and Bad
Few brands live up to their name quite as well as Namecheap. With .com domains starting at $6.49 for the first year (and free WHOIS... The post Namecheap Review–The Good and Bad appeared first on The Daily Egg.
- The 7 Best Hello Bar Alternatives That I Recommend
Looking for the best Hello Bar alternatives to build popups, banners, and opt-in messages on your website? You’ve come to the right place. In this... The post The 7 Best Hello Bar Alternatives That I Recommend appeared first on The Daily Egg.
- Software and AI: Is your budget keeping pace with innovation?
Learn how to bridge the AI budget gap with SMPs & fund transformative initiatives through SaaS spend optimization.
- 7 Things to consider when buying software
Simplify software selection with our buying guide! Get tips for effective software acquisition, from identifying needs to negotiating contracts.
- BetterCloud recognized as a Leader in G2’s Summer 2025 Report
BetterCloud leads G2’s Summer 2025 reports. Trusted for SaaS Ops, Spend Mgmt, & user automation by top IT teams.
- How to audit, improve & enhance your BetterCloud workflows
Discover expert tips to audit & improve your BetterCloud workflows for optimal efficiency & compliance.
- How to manage SaaS sprawl
Remember when “software management” meant updating a few core applications and maybe tracking licenses in a spreadsheet? Ah, simpler times. Fast forward to today, and your organization is probably using more SaaS applications than you have fingers and toes – each with its own login, its own billing cycle, and its own potential security headache.…
- The 2025 guide to zero-touch automation
Discover zero-touch automation for IT! Boost efficiency, security, & productivity by automating tasks like help desk tickets & data protection with an SMP.
- The comprehensive guide to SaaS spend optimization
Identify unused tools & redundant apps to control SaaS costs across your organization.
- How to manage your SaaS spend in 3 easy steps
Learn how to manage your SaaS spend effectively. Discover tips to save money on software by eliminating waste, understanding contracts, and using an SMP.
- The value of no-code in IT automation
Boost IT efficiency with no-code automation! Learn why no-code automation for IT helps streamline tasks, cut costs, and deliver value to your boss.
- Christian Marketing Case Study: 54% Higher Email Engagement & 150% More Event Attendees
At Teach 4 the Heart, a fast-growing professional development provider for Christian educators, scaling operations meant finding a better way to manage daily tasks, email campaigns, and large-scale events like the Rise Up Summit. The team was outgrowing Trello. Marketing performance had plateaued. And coordinating external sponsors and team members felt increasingly chaotic. How did The post Christian Marketing Case Study: 54% Higher Email Engagement & 150% More Event Attendees first appeared on Process Street | Compliance Operations Platform.
- Avon Healthcare Slashed Admin Delays by 30%
In healthcare, every delay has consequences. When processes break down, patients wait, clinicians burn out, and treatments stall. Globally, nearly 25% of a clinician’s workday is swallowed by admin, not care. And 30–40% of treatment delays can be traced back to outdated, manual workflows. The post Avon Healthcare Slashed Admin Delays by 30% first appeared on Process Street | Compliance Operations Platform.
- How to Crush Your Next Joint Commission Audit Without Burnout
If your Joint Commission audits feel like a fire drill, you probably have a workflow problem. The post How to Crush Your Next Joint Commission Audit Without Burnout first appeared on Process Street | Compliance Operations Platform.
- Calderys’ Blueprint for Faster, Smarter Global SAP Workflows
Calderys, a global leader in high-temperature refractory solutions, supplies critical materials to industries like steel, cement, and petrochemicals. With operations across Europe, the Americas, and Asia—including the UAE—the company supports extreme industrial environments with tailored, high-performance products. The post Calderys’ Blueprint for Faster, Smarter Global SAP Workflows first appeared on Process Street | Compliance Operations Platform.
- CRMs Failed Them, So Atlas Fiduciary Automated Their Way to Success
Discover how Atlas Fiduciary Financial used Process Street to automate workflows, reduce errors by 85%, and boost compliance and efficiency. The post CRMs Failed Them, So Atlas Fiduciary Automated Their Way to Success first appeared on Process Street | Compliance Operations Platform.
- From 1 Week to 1 Day: 1818 Venture Capital’s New Spin on Intern Onboarding
Managing investments in tech startups demands precision. With a portfolio spanning 30 companies, including notable investments like Currensea, Willo, and Sidekick, and 12 successful exits under its belt, 1818 Venture Capital (eighteen-eighteen) was no stranger to pressure. Behind the scenes, their intern onboarding workflows were growing increasingly complex. Relying on lengthy email chains, scattered documents, The post From 1 Week to 1 Day: 1818 Venture Capital’s New Spin on Intern Onboarding first appeared on Process Street | Compliance Operations Platform.
- Setting Expectations: The Key to a Successful Employee Onboarding Experience with Caroline Yost
Onboarding isn’t just about introductions and paperwork—it’s about ensuring new hires feel equipped and engaged from day one. In this episode of the Employee Onboarding Podcast, Erin Rice speaks with HR expert Caroline Yost about the one thing most onboarding processes get wrong: a lack of clear expectations. The post Setting Expectations: The Key to a Successful Employee Onboarding Experience with Caroline Yost first appeared on Process Street | Compliance Operations Platform.
- The Secret to Meaningful Employee Onboarding with Jen Bergren
In this episode of the Employee Onboarding Podcast, Jen shares insights from her research and experience on why successful onboarding is about fostering relationships, confidence, and belonging from day one. The post The Secret to Meaningful Employee Onboarding with Jen Bergren first appeared on Process Street | Compliance Operations Platform.
- The Hidden Connection Between Onboarding & Your Bottom Line with Megan Weizel
Onboarding isn’t just an HR process. It’s the foundation for business growth. From creating white-glove candidate experiences to aligning stakeholders early, Megan Weizel, Managing Partner and Career Strategist at Salmela, shares actionable strategies that will change how you think about recruiting, onboarding, and keeping top talent. The post The Hidden Connection Between Onboarding & Your Bottom Line with Megan Weizel first appeared on Process Street | Compliance Operations Platform.
- Breaking Down Committed Credit Facilities for B2B SaaS
If you’re newer to committed credit facilities, here’s a quick breakdown of how we typically structure them for SaaS companies. It’s not a one-size-fits-all model, but there are some consistent features that make the approach flexible and scalable for recurring revenue businesses. The post Breaking Down Committed Credit Facilities for B2B SaaS appeared first on SaaS Capital.
- AI Adoption Among Private SaaS Companies and Its Impacts on Spending and Profitability
Since the launch of ChatGPT in late 2022, AI has dominated both discourse and funding dollars in the SaaS industry. With opinions ranging from existential threat to limitless opportunity, we were keen to extend our annual survey to cover several questions on AI in order to glean just how it is being incorporated by private SaaS companies and what the impact has been to date on spend. The post AI Adoption Among Private SaaS Companies and Its Impacts on Spending and Profitability appeared first on SaaS Capital.
- 2025 Benchmarking Metrics for Bootstrapped SaaS Companies
SaaS Capital works with both VC-backed and bootstrapped SaaS companies and has seen the advantages of both approaches. However, one situation that is especially interesting is bootstrapped SaaS companies with $3M to $20M in Annualized Run Rate Revenue (ARR). Growing from a pre-revenue startup to $3M (scale-up phase) marks a significant shift and bootstrapping from $3M to $20M creates enormous value for owners. To help support bootstrappers during their scale-up, we wanted to focus on 2025 benchmarking metrics for scale-up stage bootstrapped SaaS companies. The post 2025 Benchmarking Metrics for Bootstrapped SaaS Companies appeared first on SaaS Capital.
- GRRumbling About Retention Metrics, or, Pitfalls in Measuring SaaS Churn
Revenue retention – whether Gross Revenue Retention (GRR) or Net Revenue Retention (NRR) – is the most prominent SaaS-specific metric in our industry. At its best, retention can quickly paint a picture of the health of a SaaS company and give a useful view of both relative and absolute performance. A major goal with SaaS retention calculations is for you and outside stakeholders to be able to compare your performance meaningfully with other comparables. The post GRRumbling About Retention Metrics, or, Pitfalls in Measuring SaaS Churn appeared first on SaaS Capital.
- 2025 Spending Benchmarks for Private B2B SaaS Companies
How much do SaaS companies spend on customer support or marketing? In day-to-day SaaS company operations, questions like the above are common. So, we asked survey takers what percentage of revenue is spent on cost of goods sold, customer support/success, selling costs, marketing costs, research & development, and general and administrative. This post summarizes the benchmarking data. The post 2025 Spending Benchmarks for Private B2B SaaS Companies appeared first on SaaS Capital.
- SaaS Capital AI Update for 2025 Q1
Each February SaaS Capital's annual survey of private B2B SaaS companies attracts more than a thousand responses. Respondents are typically CEOs, CFOs, or key execs. For 2025, we added a few questions about how companies are actually using AI. There was a striking result in AI usage based on the size of the company. Small and bigger companies are approaching AI very differently, in a “barbell” effect where smaller companies have a more extreme approach. The post SaaS Capital AI Update for 2025 Q1 appeared first on SaaS Capital.
- Interest Rates: More to Know Than Just the Headline Number
While private rates in the mid-to-high teens remain elevated compared to the past decade-plus, they are in line with rates for sector peers in the public market. Moreover, from a borrower’s perspective, these rates may actually be considered relatively attractive when one accounts for current US Treasury rates. The post Interest Rates: More to Know Than Just the Headline Number appeared first on SaaS Capital.
- 2025 Private SaaS Company Valuations
The SaaS Capital Index™ stands at 7.0 times current run-rate annualized revenue. Data for bootstrapped companies yields a predicted private SaaS company valuation multiple of 4.8x while data for equity-backed companies yields a predicted valuation multiple of 5.3x. The post 2025 Private SaaS Company Valuations appeared first on SaaS Capital.
- How to have a 95% Gross Revenue Retention Selling SaaS to Small Businesses
The article examines the methodology behind ServiceTitan's reported 95% gross revenue retention (GRR) in its IPO documentation, noting that the approach excludes downsells and only accounts for complete churns, which can result in a higher GRR figure. While the 95% figure is impressive, the analysis suggests that a more typical annualized GRR for small businesses in the building trades would likely be lower, aligning with industry norms. The post How to have a 95% Gross Revenue Retention Selling SaaS to Small Businesses appeared first on SaaS Capital.
- Navigating the Mythical Sea of Sameness
Every day I hear more and more about the “sea of sameness” from founders, CEOs, CROs, and CMOs. The dialog goes something like this: I believe the first four statements are largely true, though I might challenge statement two. But … Continue reading → The post Navigating the Mythical Sea of Sameness appeared first on Kellblog.
- The First Rule of Messaging: When in Doubt, Be Clear
[Cross-posted from LinkedIn, see note.] <rant> I can’t tell you the number of times I applied this rule when I ran marketing from $30M to $1B at Business Objects back in the day. It’s 1:00 AM, I’m doing final edits … Continue reading → The post The First Rule of Messaging: When in Doubt, Be Clear appeared first on Kellblog.
- Who To Hire As The First Salesperson In Your Startup
This is going to sound difficult and run contrary to the industry conventional wisdom, but bear with me. When a B2B SaaS startup is hiring their first salesperson, I think they should look for someone who: Is a dyed-in-the-wool seller … Continue reading → The post Who To Hire As The First Salesperson In Your Startup appeared first on Kellblog.
- “All Models Are Wrong, Some Are Useful.”
“I have a map of the United States … actual size. It says, Scale: 1 mile = 1 mile. I spent last summer folding it. I also have a full-size map of the world. I hardly ever unroll it.” — … Continue reading → The post “All Models Are Wrong, Some Are Useful.” appeared first on Kellblog.
- Three Ways To Get Fired as CEO
While I could write the equivalent of 50 Ways to Leave Your Lover when it comes to variations on how to get fired as CEO, the purpose of this post is simply to discuss three things CEOs can say to … Continue reading → The post Three Ways To Get Fired as CEO appeared first on Kellblog.
- How AI Is Transforming SaaS Contract Management
When I founded Concord nearly a decade ago, the contract management landscape was clear-cut and siloed: legal owned contracts, period. Today, that reality has been completely upended — and nowhere is the shift more visible than in AI SaaS contract management, where finance and ops teams are stepping into roles once exclusive to legal. This The post How AI Is Transforming SaaS Contract Management appeared first on SaaS Mag.
- How to Build a Regulatory SaaS with Broad Applications
The regulatory landscape is a maze of evolving requirements, tight deadlines and intricate state and federal mandates. For companies operating in regulated industries — whether in healthcare, insurance or finance — compliance isn’t just a box to check. It’s an essential part of doing business. However, the process can be time-consuming and prone to errors, The post How to Build a Regulatory SaaS with Broad Applications appeared first on SaaS Mag.
- Accelerating Time to Revenue in 2025: Why Most Fail
With Q1 well underway, businesses are now deep into executing their 2025 plans. For many CEOs and Boards, the priority this year is clear: reducing time to market and accelerating revenue generation. What Does Accelerating Time to Revenue Mean? From conversations with executives, there are various ways to define this: Broadly, these can be categorized The post Accelerating Time to Revenue in 2025: Why Most Fail appeared first on SaaS Mag.
- How Generative AI Disrupts SaaS
Remember when software-as-a-service (SaaS) was the Next Big Thing? In the event, it took more than four years for SaaS to reach a 2 percent market share in the global enterprise software market. The current Big Thing, generative artificial intelligence (gen AI) reached that level in about a year. Looking ahead, gen AI is primed The post How Generative AI Disrupts SaaS appeared first on SaaS Mag.
- Top 5 No-Code Platforms to Supercharge AI Automations
Looking to introduce powerful AI automations to your stack, but don’t have the right coding skills? Luckily, advancements in AI bring top-tier solutions that help you create your platforms faster. These are our top picks for no-code platforms that will have you building in minutes: Top 5 No-Code Platforms Make This platform allows seamless data The post Top 5 No-Code Platforms to Supercharge AI Automations appeared first on SaaS Mag.
- Workday’s Barbara Larson on Finance, SaaS & Employee Power
Workday‘s chief financial officer, Barbara Larson, knows a thing or two about what it takes to grow a successful SaaS business. With a broad finance background, she’s also got a technology edge to her. Combining her love for numbers and technology has paid off and its undoubtedly benefitted Workday. “Finance is something I was always The post Workday’s Barbara Larson on Finance, SaaS & Employee Power appeared first on SaaS Mag.
- SaaS Events Review: SuperReturn North America
Today’s Connections Shape Tomorrow’s investments SuperReturn North America 2024, one of the premier private equity and venture capital conferences in North America, was held from November 12-13, 2024, at the Marriott Marquis in Times Square, New York City. The event attracted over 900 attendees, including 300 Limited Partners (LPs) and 450 General Partners (GPs), and The post SaaS Events Review: SuperReturn North America appeared first on SaaS Mag.
- How Rob Walling Created a Thriving SaaS Community with MicroConf
When Rob Walling made his first foray into the SaaS universe, SaaS enthusiasts were on their own. In 2005, when Walling started blogging about SaaS and startup-building with a friend, he wasn’t sure exactly who he was writing for or whether anyone would care. But he was gratified to find that not only were people The post How Rob Walling Created a Thriving SaaS Community with MicroConf appeared first on SaaS Mag.
- Adam Tzagournis: The Future of (Financial) Modeling
Financial models are an important way of predicting a company’s future performance. By identifying key business drivers and making assumptions about how they will develop, you can create a picture of future revenues, expenses and more. While this may seem like a simple enough exercise, many business owners and CEOs struggle to create useful financial models. To better understand how to create good financial models, The post Adam Tzagournis: The Future of (Financial) Modeling appeared first on SaaS Mag.
- SaaS Web Design Agencies you can work with in 2024
List of SaaS Web Design Agencies Choosing the right web design agency can make a significant impact on your business’s online success. For SaaS companies, finding an agency that understands the nuances of your industry is crucial. The following list highlights the best SaaS web design agencies for 2024, each offering unique skills and services. The post SaaS Web Design Agencies you can work with in 2024 appeared first on UserActive.
- 10 Best SaaS Design Agencies In 2024
List of top 10 SaaS Design Agencies This article provides you with a list of top 10 SaaS Design Agencies you should know in 2024. If you’re involved in the world of SaaS and you’re not familiar with these agencies yet, you should be! Among these 10 SaaS design agencies, you’ll find everything you need The post 10 Best SaaS Design Agencies In 2024 appeared first on UserActive.
- Increasing SaaS Sign Ups And Conversions With A UI Redesign
Peter spoke with John Wright, Co-founder of StatsDrone. StatsDrone is a B2B data analytics software tailored for the affiliate marketing sector, automating sales and commission tracking for webmasters while centralizing their data. John shared with Peter: The significant impact of redesigning StatsDrone on user perception and business growth, resulting in improved conversion rates and increased The post Increasing SaaS Sign Ups And Conversions With A UI Redesign appeared first on UserActive.
- 3 Pivotal Moments Bootstrapping To $2M ARR
Peter spoke with Justin Gerena, Co-Founder of SiteSwan. SiteSwan enables agencies, publishers, designers, and entrepreneurs to effortlessly create professional websites for small businesses within minutes, without the need for coding or technical skills. During their conversation, Justin discussed: Defining the Ideal Customer Profile (ICP). Harnessing the power of sales tracking to leverage data for business The post 3 Pivotal Moments Bootstrapping To $2M ARR appeared first on UserActive.
- From UX Designer To SaaS Founder
Peter interviewed Gaurabh Mathure, Co-Founder of Tydy. Tydy, an Employee Data Platform, simplifies employee data and document management. It streamlines processes across HR, IT, and Vendor apps, ensuring a seamless, personalized experience for employees from onboarding to offboarding. Gaurabh discussed with Peter: Tydy’s role in streamlining data for an enhanced employee experience. His UX design The post From UX Designer To SaaS Founder appeared first on UserActive.
- Introduction To The SaaSiest Community
A few weeks ago, Peter talked to Thomas Sjöberg & Daniel Nackovski, the Co-Founders of SaaSiest. SaaSiest is a community-driven initiative aimed at fostering dialogue and knowledge exchange to empower European B2B SaaS professionals and companies. In this interview they share: Their experiences as co-founders of SaaSiest and their extensive roles in the SaaS industry. How the The post Introduction To The SaaSiest Community appeared first on UserActive.
- Creating Opportunities With SaaS Acquisitions
Peter spoke with Jarno van der Linden, Co-Founder of Wezoo. Wezoo is the ultimate flexible workspace solution, offering no subscriptions, on-demand access, and pay-per-use working. Expect to hear: The strategic focus on the supply side before addressing the buy side as a key to their success. Acquisitions have enhanced their technology and scalability in the The post Creating Opportunities With SaaS Acquisitions appeared first on UserActive.
- Why Your SaaS Needs a Product Design Agency
Introduction The success of a SaaS product is, in big part, determined by its design. An expert product design agency brings a unique blend of creativity, technical knowledged, and user empathy to the table, qualities that are key in designing SaaS products that stand out. Let’s look at why a product design agency is not The post Why Your SaaS Needs a Product Design Agency appeared first on UserActive.
- How a Product Design Agency Can Help Scale your SaaS
In the world of SaaS, scalability is not just a goal but a necessity for success. As SaaS products look to grow their user base and expand their service offerings, the role of product design becomes increasingly important. Product design agencies, with their specialized expertise and creativity, play a key role in this scenario, helping The post How a Product Design Agency Can Help Scale your SaaS appeared first on UserActive.