Discover the Best SaaS Resources on SaaS Hub

SaaS Resources

  • The 20 Minute Test in VP Hiring. Maybe All Hiring.

    Investments rarely work out if you don't believe within the first 20 minutes I think I'm there on hiring, too now If you don't believe at least by minute 20 of the first Zoom that they're the VP for you … I'd pass — Jason ✨Be Kind✨ Lemkin  🇮🇱 (@jasonlk) April 3, 2024 So... Continue Reading The post The 20 Minute Test in VP Hiring. Maybe All Hiring. appeared first on SaaStr.

  • Dear SaaStr: What Do You Do When Your Startup is Not Growing Anymore?

    Dear SaaStr: What Do You Do When Your Startup is Not Growing Anymore? First, be honest about why.  You can blame it on macro issues if you want, but if growth has radically decelerated, it’s likely because you are less competitive than you were before.  You probably have fallen out of product-market fit, partially or... Continue Reading The post Dear SaaStr: What Do You Do When Your Startup is Not Growing Anymore? appeared first on SaaStr.

  • 200+ Top VCs Already Coming to 2024 SaaStr Europa on June 4-5 in London!

    SaaStr Europa 2024 is June 4-5 in London and it will be full of VCs! Just a sampling of who’s already coming: 20VC Accel Partners Activum SG Ventures Albion VC Altair Capital Atomico B Capital Backbone Ventures Beacon Capital Beringea BlackRock Caixa Capital Carbide Ventures Cipio Partners Columbia Lake Partners Credit Mutuel Innovation Dawn Capital... Continue Reading The post 200+ Top VCs Already Coming to 2024 SaaStr Europa on June 4-5 in London! appeared first on SaaStr.

  • Is SaaS Dead?

    There’s a bit of a malaise hanging over the SaaS world today.  AI excitement obscures it a bit, but it’s there. A feeling that: Growth has slowed everywhere (true overall. The average public SaaS company is now growing less than 20% a year!) Sales is so much harder, and the old playbooks aren’t working well... Continue Reading The post Is SaaS Dead? appeared first on SaaStr.

  • Dear SaaStr: A Big Tech Co Launched a Competitive Product. How Can I Tell How Serious They Are About It?

    Dear SaaStr: A Big Tech Co Launched a Competitive Product. How Can I Tell How Serious They Are About It? In SaaS at least, I’ll give you one metric that is fairly reliable: How many dedicated sales professional do they have, just 100% selling the competitive product? If it’s none yet, it’s an experiment.  If... Continue Reading The post Dear SaaStr: A Big Tech Co Launched a Competitive Product. How Can I Tell How Serious They Are About It? appeared first on SaaStr.

  • SaaStr Fund: Looking to Fund 2 More Great SaaS Companies in 2024

    So I’ve been investing since 2013.  Some of my top investments at seed stage include Pipedrive, Salesloft, Talkdesk, Algolia, Gorgias, Greenhouse, RevenueCat, Owner, Treasury Prime and more: The goal for SaaStr Fund is to invest in 2-4 of the very top seed / late seed startups from $10k-$150k in MRR.  Earlier than that is too... Continue Reading The post SaaStr Fund: Looking to Fund 2 More Great SaaS Companies in 2024 appeared first on SaaStr.

  • Should You Get a Booth At a Top Industry Event — Or Just Hack The Event?

    So we’ve been doing SaaStr Annual’s since 2015, and we’re excited for the biggest and best SaaStr Annual 2024 ever, Sep 8-10 in SF Bay Area, as well as 5,000+ at SaaStr Europa 2023 in London in June. Now we sell a lot of sponsorships to these events — over 200 top-tier sponsors.  So we’re... Continue Reading The post Should You Get a Booth At a Top Industry Event — Or Just Hack The Event? appeared first on SaaStr.

  • Just Between Two CEOs: Dev Ittycheria of MongoDB and Jyoti Bansal of Harness.io and AppDynamics

    Two successful SaaS leaders talk about product alignment, freemium models, having an open-source product and other topics in SaaS we all want answers to. The post Just Between Two CEOs: Dev Ittycheria of MongoDB and Jyoti Bansal of Harness.io and AppDynamics appeared first on SaaStr.

  • Want To Win This Time? Don’t Dwell On The Last One

    The best thing I’ve read in some time was the advice Nick Saban, the winning college football coach in history, gave to Alabama’s basketball coach who kept getting … close. Almost there. Alabama basketball kept getting upset, and the call went to Coach Saban. “What have we got to do to go all the way?”... Continue Reading The post Want To Win This Time? Don’t Dwell On The Last One appeared first on SaaStr.

  • Upgraded Braintree Integration: Greater Visibility and Control 

    We’ve upgraded the integration between ChartMogul and Braintree to give you more control and visibility into your subscription revenue data.

  • Upgraded Recurly Integration: Do More with Your Data 

    Our new and improved Recurly integration gives you more transparency into your data, creates greater accuracy in reporting and lets you export more components.

  • Compare Your Performance to the Market with ChartMogul Benchmarks

    Access the most current SaaS performance benchmarks available on the market.

  • Using a Columnar Database to Increase Speed

    How our engineering team keep ChartMogul accurate, fast and scalable by enhancing our data model.

  • ChartMogul 2023: Year in Review

    In January, venture capitalist Fred Wilson wrote “Surviving is thriving in 2023” and I think he couldn’t have been more right. This year has been tough, and the whole SaaS industry has experienced a delayed hangover effect. In these challenging market conditions we’ve had to partner closer than ever with our customers to understand their …

  • 24 Predictions for SaaS in 2024

    Before 2023, the term “generative AI” was met with blank faces. But over the past 12 months, Open AI’s ChatGPT has gone mainstream, Twitter has become X, Silicon Valley Bank collapsed, as did FTX, and WeWork… How many of these did you see coming?  What will 2024 bring? We reached out to SaaS founders, operators, …

  • Building a Data Engineering Stack That Boosts Scalability

    In 2021, ChartMogul experienced a transformative shift in data strategy when we introduced a dedicated data engineering team. Decision-makers still rely on ChartMogul charts and segments to analyze our subscription data, but as we started collecting a lot more different types of data from a lot more sources, we needed a sustainable data management plan …

  • Databox Now Integrates with ChartMogul for Deeper Analysis

    How many tools do you use to collect data? These days, it’s common for SaaS companies to use an ever-growing list of tools and platforms to collect data. Often, this data ends up scattered across different locations, which makes learning and analyzing this data challenging. Increasingly, our Databox customers who use ChartMogul for their subscription …

  • Send Normalized Subscription Data to Your Data Warehouse

    You spoke, we listened: instead of limiting how much data we served, we’re giving greater access, transparency, and control to data engineers. ChartMogul can now expose normalized data ready for use across your data stack. ChartMogul takes the most tedious parts of the work off the table by handling the complexity of different schemas, integrations, …

  • Insider hot takes: CS & Sales synergize to unleash predictable growth

    4 – min read Is 2024 the year of customer success or sales? Our CS and sales experts say, “Neither.”   Chris Dishman, SVP of Customer Success for Totango & Catalyst, hosted a roundtable discussion with industry leaders, including Rashmi Chari, Head of Global Customer Success for ThousandEyes, Kevin McIntyre, Chief Revenue Officer for Dealfront, and Madelyn DePrey, VP of The post Insider hot takes: CS & Sales synergize to unleash predictable growth appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • Customer Success + Sales = Revenue Retention: Insights from Totango Leaders

    5 – min read “What’s your company’s most important business outcome in 2024?” If you asked your customer success (CS) and sales leaders this question, what do you think each of them would say? Would everyone have the same goal, or would it vary from team to team? Revenue retention hinges on the collaborative efforts of CS and sales The post Customer Success + Sales = Revenue Retention: Insights from Totango Leaders appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • Welcome to the Revenue Revolution: A Company Update from Alistair Rennie, CEO of Totango

    2 – min read In today’s dynamic landscape, the customer holds unprecedented power. It’s no longer sufficient for businesses to merely survive; they must deliver measurable value quickly and consistently. While new customer acquisition remains important, our era of responsible growth underscores the vital importance of guiding customers toward positive business outcomes as the most sustainable pathway to success. The post Welcome to the Revenue Revolution: A Company Update from Alistair Rennie, CEO of Totango appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • First 60 Days in the C-suite: How to Set Yourself Up for Success

    4 – min read The elusive C-suite is a powerful and exciting place to be. It’s a difficult level to reach and perhaps even more difficult to remain at – especially in the role of a Chief Marketing Officer (CMO). According to research by SpencerStuart, CMOs have the highest turnover rate in the C-suite, remaining in the role for The post First 60 Days in the C-suite: How to Set Yourself Up for Success appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • The Unexpected C-Suite Collaboration You Need for Success

    4 – min read What do these four pairs have in common? Apple and IBM Peanut butter and jelly Martha Stewart and Snoop Dogg Marketing and Customer Success They are all unexpected — yet incredibly successful — partnerships. Bitter tech rivals put aside their differences to create world-changing innovations. A salty spread and a sweet topping form a beloved sandwich. The post The Unexpected C-Suite Collaboration You Need for Success appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • Totango wins TrustRadius 2024 Most Loved Award

    2 – min read On this Valentine’s Day, we’re excited to share in the love! TrustRadius—a platform designed to deliver the most credible resources to help technology buyers confidently make decisions—compared mentions of “love” in all its (grammatical) forms and reviews received for 28,600+ products in 825+ categories and named Totango one of 101 most loved software products! With The post Totango wins TrustRadius 2024 Most Loved Award appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • Gross Retention vs. Net Retention: What’s the Difference?

    4 – min read To make it to the Super Bowl, a football team must have two things: a strong defense and a strategic offense. The defense maintains a good field position and prevents the opposing team from scoring points, while the offense orchestrates smart plays to gain additional yards and score points.  Similarly, to be successful, an enterprise The post Gross Retention vs. Net Retention: What’s the Difference? appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • Hand-in-hand, not handoff: How a three-legged stool approach fuels growth

    4 – min read What’s on customer success’s in-and-out list for 2024?  In: A hand-in-hand, three-team approach to customer success where Sales, CS, and Marketing work together to guide customers through the entire customer journey. Out: The old-school Sales-to-CS handoff. No more “Here’s your customer success manager, see you never!” emails from the sales rep. Totango Chief Marketing Officer The post Hand-in-hand, not handoff: How a three-legged stool approach fuels growth appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • 2024 Expectations: The forefront of the next generation of customer success

    4 – min read This year, the customer success (CS) industry faces a critical choice — either assume the role of strategic growth driver by adopting revenue goals for the business, providing greater accountability to customers, and forming tighter cross-functional alignment with partners—or stick to the status quo, maintaining business as usual and leaving untapped potential on the table. The post 2024 Expectations: The forefront of the next generation of customer success appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

  • The Best of Ahrefs’ Digest: March 2024

    If you’re not one of our 280,000 subscribers, you’ve missed out on some great reads! Here’s a quick summary of my personal favorites from the last month: Best of March 2024 How 16 Companies are Dominating the World’s Google Search…Read more ›

  • How “Deep Content” Will Protect Your SEO in the AI Era

    Yes, AI has changed SEO forever (and will continue to do so), but it’s not going to kill it. We just need to adapt. How? By prioritizing “deep content” about topics that can’t be answered quickly or easily. Here are…Read more ›

  • A Comprehensive On-Page SEO Checklist for 2024

    Even better, many on-page improvements are super quick and easy to do. Follow this checklist for perfect on-page SEO every time: If you’re looking for a reusable interactive checklist to use time and time again, here are a few other…Read more ›

  • 7 Easy SEO Tips for Small Businesses

    SEO is how you do that, and the basics are quick and easy. Follow these tips to rank your small business higher in no time. If you only do one thing as a small business owner, make it to claim…Read more ›

  • 8 Free SEO Reporting Tools

    In this article, I’ll share eight of my favorite SEO reporting tools to help you create a comprehensive SEO report for free. Price: Free Google Search Console, often called GSC, is one of the most widely used tools to track…Read more ›

  • Automated SEO Reporting (The Easy Way)

    In this article, I’ll share how you can automate your SEO reporting easily using just two tools: Ahrefs and Google Looker Studio (GLS). In theory, automating SEO reporting should help: But, in reality, these types of projects can get complicated…Read more ›

  • 6 SEO Experiments That Help Reveal How Google Works

    In this article, I’ll share my favorite Ahrefs’ SEO experiments we’ve run over the years and what they show us about how Google really works. Google recently downplayed the importance of links, but what happens if you disavow the links…Read more ›

  • Content Pruning: Why It Works, and How to Do It

    Content pruning sounds pretty appealing: delete a ton of content and see your organic traffic improve. But pruning has risks (like deleting useful pages and useful backlinks), and benefits are not guaranteed: So how does pruning actually work? And when…Read more ›

  • 7 Content Marketing Reporting Tools for Data That Matters

    This article lists a complete tool stack that will allow you to track all the metrics that matter in content marketing, such as traffic, keywords, and audience growth. There are seven tools on the list: These are all popular tools…Read more ›

  • Green Trends: Eco-Friendly Buying Practices Shaping the Future of Business

    The growing urgency of the climate crisis is prompting both consumers and businesses to place sustainability at the heart of their purchasing and business decisions. This evolution towards eco-friendly consumerism is revolutionizing the traditional practices of businesses, impacting everything from the materials used in packaging to the sourcing of products. This article explores these green

  • The Global Garage: How Online Auto Auctions Are Expanding International Car Markets

    The growth of online car auctions has led to a huge transformation of the automotive sector in today’s connected society. These platforms have transformed the way cars are purchased and sold, extending global auto markets and bridging regional divides. The Development of Auto Auctions Online The emergence of internet platforms such as abetter.bid is one

  • AI in SaaS: Strategies and Best Practices

    Will you be prepared for the SaaS AI revolution? Because it’s in full swing! Companies providing software as a service are under intense pressure to innovate since the global market for cloud services is projected to reach about $680 billion in 2024. More than 70% of SaaS companies are increasing their spending on AI, according

  • Unraveling the Power of Contextual Advertising: How Content Relevance Drives Engagement

    Marketing strategies are typically founded on extensive data and intricate calculations involving numerous variables, where each detail holds significance. That’s why every ad impression, user interaction with an ad, click, and click-through carries paramount importance to marketers. However, the competition for these metrics has intensified over the years, with methods of achieving goals becoming increasingly

  • The Importance of Code Consistency: Establishing and Maintaining Coding Standards

    In the world of software development, everything can seem chaotic at some point. Whether it’s because you’re working in a team or because your code keeps raising bugs and errors, the chaos is present every now and then. While eliminating this hassle is almost impossible, minimizing it sure isn’t. With some tricks and practical tips,

  • 7 Best WhatsApp Chatbot Tools: Unlock Your Business Potential

    Chatbot Tools Ratings Sendwo 4.8/5 BotsCrew 4.7/5 GupShup 4.5/5 Landbot.io 4.5/5 Agentbot 4.7/5 Yalo 4.5/5 Respond.io 4.6/5 We are in the age of prompt and efficient communication. WhatsApp has become a powerful tool for both personal connections and businesses to streamline communication and connect with customers. This messaging platform has a staggering user base of

  • Empowering Growth: The Latest SaaS Innovations Every Entrepreneur Should Know

    The SaaS industry is evolving. It has emerged as a dominant force in cloud computing. You cannot deny that it will continue to grow in the future, providing remarkable growth to the industries. As per a source, the SaaS market was at 197 billion US dollars in 2023, which is expected to reach 232 billion

  • Unveiling the Impact of Low-Code/No-Code on Software Engineering

    There’s been a ton of buzz around low-code and no-code platforms lately, and I bet you’ve caught a hint of it. Now, before we jump to the idea that software engineers will soon be relics of the past, let’s hit pause. These platforms are shaking things up, but not in the way you might think.

  • Exploring Machine Learning and AI Integration in SaaS Development Frameworks

    Software as a Service (SaaS) has quickly become one of the primary models for offering software applications over the internet, and SaaS Development Frameworks provide developers with a methodical way of building and deploying these cloud apps efficiently while guaranteeing scale, reliability, and security of them. SaaS Development Frameworks are comprehensive collections of tools, libraries,

  • Explore Robust Adyen Merchant of Record Alternatives 2024

    Before delving deep into the Adyen merchant of record alternative, it must be clarified that the one thing that a thriving business absolutely needs today is a robust payment processor that handles all its payment woes without any burden on the end consumer. And this is a feature which Adyen provides fairly masterfully as part The post Explore Robust Adyen Merchant of Record Alternatives 2024 appeared first on SubscriptionFlow.

  • 6 Benefits of Publishing and Subscriptions Software

    Are publishing and subscriptions software mere tools of office administration, or are they the unnoticed heroes of contemporary publishing that balance the tightrope between publishers and consumers? To answer this very important question, let us go back to the basics. Billing software for publishers is the backbone of the complex publishing ecosystem of today, handling The post 6 Benefits of Publishing and Subscriptions Software appeared first on SubscriptionFlow.

  • Discovering What Makes a Robust Newspaper Billing System Today

    Did you know that the origins of the newspaper lay in Ancient Rome, and specifically in the Acta Diurna (or the “Daily Acts”) that the Roman government used to dispatch every day to inform its citizens of any new policy or whatever else was being discussed in the Senate? The newspaper billing system that the The post Discovering What Makes a Robust Newspaper Billing System Today appeared first on SubscriptionFlow.

  • Understanding the Importance of a Merchant of Record for Digital Products

    A merchant of record for digital products is the legal body permitted to handle client payments for digital goods and services as companies negotiate the intricacies of online commerce. This constitutes a fundamental component of monetary and legal accountability in e-commerce, encompassing not only the processing of transactions using debit and credit cards but also The post Understanding the Importance of a Merchant of Record for Digital Products appeared first on SubscriptionFlow.

  • Optimizing Cross-border Trade:Merchant of Record for SaaS Companies

    The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. In this regard, the merchant of record for SaaS companies serves as an essential middleman, allowing SaaS providers and end users worldwide to transact financial transactions with ease. By giving the MoR The post Optimizing Cross-border Trade:Merchant of Record for SaaS Companies appeared first on SubscriptionFlow.

  • Global Growth: Understanding Merchant of Record for E-commerce

    The function of the MoR – merchant of record ecommerce – has become essential for companies looking to streamline their online sales operations in the ever-changing world of digital commerce. A Merchant of Record ecommerce solution acts as a vital middleman, taking on the vital duty of financial and legal facilitation in transactions, acting as the The post Global Growth: Understanding Merchant of Record for E-commerce appeared first on SubscriptionFlow.

  • Discovering SimpleCirc Alternatives for Your Magazine in 2024

    SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Smaller companies or niche publications looking for ease of use for handling their subscription operations will find its streamlined approach especially appealing. But it is important to understand that there are The post Discovering SimpleCirc Alternatives for Your Magazine in 2024 appeared first on SubscriptionFlow.

  • Transforming Payment Processing: Paystack Nigeria

    Established in the year 2015 because of Shola Akinlade as well as Ezra Olubi, Paystack Nigeria revolutionized the financial technology industry in the nation. Its ability to provide businesses coupled with a platform for accepting payments via a variety of channels, such as debit and credit cards, wire transfers, and mobile money, is what makes The post Transforming Payment Processing: Paystack Nigeria appeared first on SubscriptionFlow.

  • ActiveCampaign Integrations with SubscriptionFlow and QuickBooks

    ActiveCampaign is a powerful CRM, automation, and email marketing solution. It does not, however, cover every function by itself which is what prompts the need for various ActiveCampaign integrations. For tasks like, say, accounting and subscription management, its integration with other programs becomes indispensable. Regarding subscription management, we highlight SubscriptionFlow, a feature-rich platform that makes The post ActiveCampaign Integrations with SubscriptionFlow and QuickBooks appeared first on SubscriptionFlow.

  • 8 Essential HubSpot Certifications for Cross-Functional Growth

    Join us in kicking off World Certification Week! This is THE week to take your professional growth, lifelong learning, and HubSpot platform mastery to the next level. Seize the opportunity to expand high-demand skills with free HubSpot certifications—while making a positive impact on education-focused non-profits with each badge earned.

  • 2024 RevOps Trends

    How advanced are revenue operations in your business? Navigating revenue operations successfully comes down to three core components: Process, technology, and data. When all three of these pieces are humming along, that’s when the magic happens. But, as you likely know, this is the continual work of a RevOps leader, and it can be hard to understand where your organization may need the most help.

  • What is the HubSpot Content Hub?

    What is the HubSpot Content Hub?  You can’t go a day (really, hours even) without hearing the industry talk about the implications and importance of AI in our day-to-day.    In our State of HubSpot report, we found that 3 out of 5 respondents who expect 100% growth in the next 12 months say AI is their top investment.    While AI can strike fear into the hearts of some, marketers who embrace AI  as part of their everyday toolset are the ones who will succeed in the face of a demanding audience, one that is hungry for personalized content, how they want it, and when they want it.  Today, we’re excited to share some news with the New Breed community that will help HubSpot marketers embrace AI even more in their daily workflow, with ease.

  • Key Examples of Demand Generation Campaigns

    Demand generation is a key component of any business's marketing strategy, aimed at generating awareness and interest in your products or services.At its core, Demand Generation is a data-driven marketing program leveraging the inbound methodology to drive awareness and interest throughout the entire buyer and customer lifecycle.

  • 7 Common B2B Content Marketing Mistakes

    Write content your audience will love. It sounds simple on the surface, doesn’t it? But in reality, creating amazing content is a balancing act. What do we mean by this? Well... 

  • How to Perform CRM Data Cleanup

    5 Steps to (Spring) Clean Your CRM Data Ever take a look at your closet, your car, or even your kid’s playroom and feel instantly overwhelmed? There’s just so much … stuff! Where does it go, how should it be labeled, how can you make it easy to find what you need, and why do you have so much stuff?! 

  • New Breed Reaches New Benchmark within Hubspot's Technical Ecosystem with 7th Accreditation

    New Breed, an Elite HubSpot Solutions Partner and the only 3X North America Partner of the Year, proudly announces its latest achievements: earning the brand-new HubSpot Solutions Architecture Design Accreditation and the Data Migration Accreditation. These accomplishments solidify New Breed's status as an all-encompassing technical expert in the HubSpot ecosystem, as one of only four Solution Partners holding all seven complex Hubspot accreditations offered.

  • Tips to Increase Sales Productivity in 2024

    Doesn’t every sales team wish every month had an extra day, like our own version of Leap Year? As sales cycles become more complex, and more stakeholders get involved all sellers, regardless of what industry or audience they’re selling into, could use just a little bit more time. 

  • New Breed Excels in Complex CRM Integration with HubSpot Data Migration Accreditation

    As Hubspot's only three-time Top Partner in North America, New Breed is excited to share our journey in achieving the HubSpot Data Migration Accreditation. This accreditation is not just a testament to our technical skills; it represents our deep understanding of the HubSpot ecosystem and our ability to enhance CRM strategies through meticulous data integration.

  • SaaS startup SingleInterface raises $30M to help more businesses get online

    SingleInterface, a SaaS startup offering tools to offline businesses to grow their revenues by leveraging the web, has raised $30 million in its maiden external fundraising round as the Singaporean startup seeks to expand its footprint internationally and improve products to make them more relevant to global brands. While being offline is still prominent for © 2024 TechCrunch. All rights reserved. For personal use only.

  • Seso is building software to fix farm workforces and solve agriculture’s HR woes

    Migrant workers are a critical labor force for U.S. farms, but getting them here on proper H-2A visas can be complicated, and the compliance surrounding these employees is taxing for farms. Seso was founded five years ago to help streamline that process and now looks to expand into a one-stop-shop HR platform for the agriculture © 2024 TechCrunch. All rights reserved. For personal use only.

  • This YC alum just raised $31M to build the ‘TurboTax for construction permitting’

    Anyone who has ever tried to build or renovate a house knows the pain of obtaining construction permits. Challenges in receiving permits not only add frustration, but also time and expense to any project. It’s no surprise then that the startup world has seen a flurry of startups focused on streamlining the permitting process. The © 2024 TechCrunch. All rights reserved. For personal use only.

  • Planity raises $48 million because even hair salons need their own SaaS product

    If you’ve ever traveled in rural areas in France, you may have realized a French peculiarity. Even in the seemingly less-populated towns, there’s a hair salon. French startup Planity has been taking advantage of France’s love affair with hair salons to launch a SaaS product for these businesses in particular. Over time, the company expanded © 2024 TechCrunch. All rights reserved. For personal use only.

  • SocialCrowd raises $1.6M pre-seed as venture interest in work software remains high

    Launched in 2020, SocialCrowd is a SaaS platform that provides performance management software. © 2024 TechCrunch. All rights reserved. For personal use only.

  • Bootstrapped for 8 years, Xensam now has snapped up $40M for AI that manages software assets

    Software asset management — enterprise IT aiming, in part, to help companies save money — continues to draw a lot of money itself. In the latest development, Xensam, a startup out of Stockholm that provides AI-based tools to help businesses understand and track where and how software is being used, has raised $40 million. This © 2024 TechCrunch. All rights reserved. For personal use only.

  • Fintech, edtech and SaaS are not dead yet

    We're taking a deep look at a number of startup fundraisings, and the latest from the world of venture capital itself. Startups and capital, it's our jam! © 2024 TechCrunch. All rights reserved. For personal use only.

  • Why Latin American SaaS startups are different from their US peers

    Many of Latin America's SaaS businesses outperform others at efficiency metrics, but capital scarcity also puts a limit to innovation, although AI could change that. © 2024 TechCrunch. All rights reserved. For personal use only.

  • Metronome’s usage-based billing software finds hit in AI as the startup raises $43M in fresh capital

    Metronome, a startup that helps software companies offer usage-based billing, has raised $43 million in a Series B funding round led by NEA. Existing backers Andreessen Horowitz and General Catalyst also participated in the financing, which brings its total amount raised to over $78 million since its 2019 inception.  Founded by Dropbox alums Kevin Liu © 2024 TechCrunch. All rights reserved. For personal use only.

  • How to Create a Marketing Strategy for a Small Business

    Small businesses often face the challenge of standing out amongst bigger, more established competitors. However, with the right marketing strategy, your small business can not only compete but thrive and grow exponentially. But how does one go about creating a marketing strategy that works for a small business? This blog aims to ... Read more The post How to Create a Marketing Strategy for a Small Business first appeared on SaaS Metrics.

  • The Essential Guide to Choosing a Modular, Short Barrel Rifle

    Introduction to Modular Short Barrel Rifles What Defines a Modular Short Barrel Rifle? A Modular Short Barrel Rifle (SBR) stands out for its modularity and compact size, enabling easy customization and enhanced maneuverability. These characteristics make SBRs both a versatile and practical choice for personal defense and law enforcement operations. The Appeal ... Read more The post The Essential Guide to Choosing a Modular, Short Barrel Rifle first appeared on SaaS Metrics.

  • Characteristics and Rules for Choosing a Gaming Computer

    Many people like to spend their free time playing exciting computer games. The virtual world allows you to relax, be charged with positive emotions, and have a good mood.  However, modern software is demanding; only some PCs suit dynamic games. You will need a robust and functional hardware base. Such characteristics concern ... Read more The post Characteristics and Rules for Choosing a Gaming Computer first appeared on SaaS Metrics.

  • Maximizing Efficiency of Home Office Renovation

    Many people have experienced a shift in their working style, transitioning from the conventional office workspace to enjoying the flexibility of working from home. However, setting up a home office that maximizes productivity, reduces distractions, and harmoniously integrates into your overall home environment can be tricky. This blog offers practical tips to ... Read more The post Maximizing Efficiency of Home Office Renovation first appeared on SaaS Metrics.

  • Goal-Getter’s Guide: OKRs for the Ambitious

    If you’re in the passionate crowd of ambitious, goal-driven individuals looking to step up your game in achieving targets, this is for you. The Goal-Getter’s Guide: OKRs for the Ambitious is designed to give a comprehensive understanding of Objectives and Key Results (OKRs), how they can transform your productivity, and in turn ... Read more The post Goal-Getter’s Guide: OKRs for the Ambitious first appeared on SaaS Metrics.

  • NFT Innovations: Shaping the Future of Real Estate

    In this era of digital transformations, Non-Fungible Tokens (NFTs) are revamping various sectors, particularly the real estate industry. According to a 2022 report by Deloitte, NFT sale volumes increased by a staggering 1900% in 2021 while the global property sales volume was nearly $4 trillion. The convergence of these two realms can ... Read more The post NFT Innovations: Shaping the Future of Real Estate first appeared on SaaS Metrics.

  • Suicide Prevention in the Workforce

    The rising rates of stress, anxiety, and depression in the workforce have become a significant concern for many employers and organizations around the globe. One related topic that still often remains shrouded in silence is workplace suicide. This blog post aims to break these chains of silence, bringing essential aspects associated with ... Read more The post Suicide Prevention in the Workforce first appeared on SaaS Metrics.

  • Countering High Suicide Rates Nationally

    The high suicide rates across the world are a worrying matter indeed. Nations are grappling with the challenge of reducing these numbers significantly, but it remains clear that more action, various innovative efforts, and multiple levels of involvement are necessary. Today’s blog post will explore the many dimensions of tackling such grave ... Read more The post Countering High Suicide Rates Nationally first appeared on SaaS Metrics.

  • Conversational Commerce: Redefining Marketing through Chatbots

    Conversational commerce emerges as a dynamic force reshaping conventional approaches. At its core lies the integration of chatbots, revolutionizing customer engagement and transactional interactions. This column delves into the transformative impact of conversational commerce, elucidating its mechanisms and implications for businesses. Central to this discussion is the concept of what is chatbot ... Read more The post Conversational Commerce: Redefining Marketing through Chatbots first appeared on SaaS Metrics.

  • GTM 90: The GTM Playbook Under Attack and Bootstrapping a Community to Multi-Million Dollar Revenue with James Kaikis

    James Kaikis currently serves as the Head of Go-To-Market and Chief Solutions Officer at TestBox, an innovative company revolutionizing the way buyers interact with product demos. Before his tenure at TestBox, James co-founded the PreSales Collective with Yuji Higashi. Under their leadership, the community became a pivotal resource in the presales domain until its successful acquisition The post GTM 90: The GTM Playbook Under Attack and Bootstrapping a Community to Multi-Million Dollar Revenue with James Kaikis appeared first on GTMnow.

  • What Sellers Need to Know About Closing Enterprise Deals

    Lambda leans on detailed discovery and deep industry knowledge to secure enterprise deals The post What Sellers Need to Know About Closing Enterprise Deals appeared first on GTMnow.

  • GTM 89: Bundling the GTM Stack, Secrets of Winning Investors & Landing Key Hires with Daniel Ruiz

    Daniel Ruiz has spent his career driving growth at high-velocity startups, serving as an early employee at multiple YC companies before co-founding Synch. As CEO, he has successfully raised funding from top investors like Haystack and Jack Altman in a challenging market. With Synch, Daniel is on a mission to streamline the go-to-market tech stack, helping The post GTM 89: Bundling the GTM Stack, Secrets of Winning Investors & Landing Key Hires with Daniel Ruiz appeared first on GTMnow.

  • 4 Common Mistakes SaaS Companies Make While Scaling Revenue

    Here’s how early-stage companies can avoid pitfalls when scaling up The post 4 Common Mistakes SaaS Companies Make While Scaling Revenue appeared first on GTMnow.

  • Ten Sales Kickoff (SKO) Insights You Can’t Afford to Miss

    Now is a better time than ever for your sales team to align their goals, motivations, and strategies for the upcoming year (and beyond). And one of the best ways to do this? With a sales kickoff (SKO).  As powerful as these meetings can be, they often lack direction or fall victim to several other The post Ten Sales Kickoff (SKO) Insights You Can’t Afford to Miss appeared first on GTMnow.

  • GTM 88: Know Your Numbers to Create Alignment and Unlock Scale with Kyle Lacy

    Kyle Lacy spent the last 17 years building, scaling, failing, and winning in high-growth software. He is currently serving the Jellyfish team as their CMO, and before joining the Jellyfish ‘bloom’, He had the pleasure of building a company called Lessonly, employing over 230 people and changed the lives of many more after the acquisition. He The post GTM 88: Know Your Numbers to Create Alignment and Unlock Scale with Kyle Lacy appeared first on GTMnow.

  • How to Secure Enterprise Customers with a PLG Motion

    Learnings from Writer on winning enterprise customers with a product-led growth motion The post How to Secure Enterprise Customers with a PLG Motion appeared first on GTMnow.

  • GTM 87: The Future of Media and Marketing with Anthony Kennada

    Prior to founding AudiencePlus, Anthony Kennada served as the CMO of incredible companies like Hopin and Front. He was the founding CMO of Gainsight where he and his team are credited with creating the Customer Success category — a novel business imperative, profession and software category that helps subscription companies grow sustainably by becoming customer obsessed. By The post GTM 87: The Future of Media and Marketing with Anthony Kennada appeared first on GTMnow.

  • The Secrets to Picking Winners

    How executives with multiple successful SaaS exits pick winning companies The post The Secrets to Picking Winners appeared first on GTMnow.

  • Win the RFP: Nail Your Next Client Pitch With Audience Research

    Why do in-house teams hire agencies or consultants? It’s almost always for two types of expertise: Tactical: Mastery of a specific tactic in a domain (e.g. handle all the Meta ads for your online shop) Domain: Deep knowledge of a given industry (e.g. PR strategy in the healthcare space) Clients expect these tasks to be done more efficiently and effectively…

  • SparkToro V2 is Finally Here. It Can Do Incredible Things for SEO, Content Marketing, PR, and Ad Targeting.

    It’s an exciting, relieving, high-anticipation day for all of us at SparkToro. Today’s launch—which we call “V2″—is the culmination of more than a year of work, including a complete rebuild of the infrastructure and data sources for our product. And though, for many months, Casey, Amanda, and I feared we might lose key pieces of V1’s functionality, the opposite is…

  • Embrace the High-Level Individual Contributor: How to Hire for This Unconventional Role

    I’m SparkToro’s VP Marketing and here’s how I spent a recent afternoon: I sifted through our Google Analytics dashboard. I was looking for our most popular pages and copying them into a spreadsheet so that we can keep track of what needs to be updated for the public launch of SparkToro V2. I included the title of the page, link,…

  • Where Web Users Spend Time vs. Where Traffic Referrals Originate

    “Most of our site’s traffic comes from Google, so most of our digital marketing efforts and spending should be on Google, too.” – An absolutely terrible way to invest in marketing On Monday of this week, I published a comprehensive look at how traffic flows on the American web. Unfortunately, some folks in the social feeds where this research was…

  • Who Sends Traffic on the Web and How Much? New Research from Datos & SparkToro

    In the era of zero-click platforms, native content, and walled gardens, does anyone still send meaningful traffic to the open web? Is Google responsible for 50% of all traffic referrals? 75%? Is social media sending half what search does? A quarter? Less? Are the major platforms sending less traffic overall than they did a year ago? These are frustrating, hard-to-solve…

  • The Zero-Click Email Strategy That Gets Us 40%+ Open Rates

    Ugh, I don’t want to give away my email strategy. Because it’s mine and it’s working really well for us. But since Rand recently wrote about how email is the most consistent, reliable marketing channel — and, well, he’s right — I’d be remiss in not helping you out. Our twice-monthly audience research newsletter goes out to about 60,000 people…

  • Email is the Most Consistent, Reliable Marketing Channel on the Web and I Can Prove It

    This is a very short post to say: If you’re not investing in your own email marketing list, you’re making a bad choice. Social media engagement rates have plummeted the last 15 years. Ad engagement, too. Google CTRs have fallen massively the last decade with the rise of zero-click searches. The visibility of TV and print advertisements have died off…

  • The Chill Work Manifesto

    Shortly after Amanda Natividad joined SparkToro, she coined the term “Chill Work” to describe the unusually patient, mature, laid-back approach we take to building this business. And for the last three years, it’s become a bigger and bigger part of how I think about not only this company, but everything I do professionally. Today, I want to share a documentary…

  • What To Do When You’re Out of Ideas

    I’ve only been writing online as a marketer for about four years. And already, I feel like I’m out of ideas. In this photo I am holding a light bulb but it is not obviously a light bulb, and I was not going to purchase a new light bulb for the sake of this blog post. You could say that…

    • Comprehensive Guide to IT Redundancy and Why It is Essential

      Photo Attribution: elenabsl/Shutterstock.com Most businesses today have become critically dependent on IT systems and their availability. Without systems to provide redundancy and backups, IT downtime could prove very expensive. Large organizations can be looking at costs of up to $1-5 million per hour in the event of system-wide outages. This doesn't include potential penalties or legal fees in case of data breach or otherwise. [More]

    • Top 20 Customer Pain Points with Examples and Solutions

      Photo Attribution: inspiring.team/Shutterstock.com Discovering and addressing customer pain points is essential for any business aiming to excel in customer satisfaction and retention. These pain points include the difficulties and frustrations customers encounter when engaging with products or services. These can directly influence their overall experience and perception of a brand. [More]

    • CX Technology Fully Explained with 18 Innovative Examples

      Photo Attribution: Grinbox/Shutterstock.com Customer expectations continue to change as technology changes. They expect more from businesses. But businesses have the opportunity to meet those demands, and set themselves apart from competitors. [More]

    • 16 Innovative Ways to Use Blockchain in Customer Service

      Photo Attribution: Tun_Thanakorn/Shutterstock.com Technology is shaping customer experiences and brand loyalty. As businesses strive to meet changing consumer expectations, blockchain technology emerges as a powerful tool to support this. [More]

    • 15 Cutting-Edge Ideas for Improving Customer Service in 2024

      Photo Attribution: Creativa Images/Shutterstock.com The world of customer service is constantly evolving, especially given modern technology. With this comes changing consumer expectations. Then, innovation becomes paramount. In 2024, technology, data, and customer-centric strategies converge to shape how organizations approach customer service. [More]

    • The Complete Guide to Customer Service Knowledge Management

      Photo Attribution: 365daysStudios/Shutterstock.com Customer Service Knowledge Management is essential to the smooth operation of any customer service, Customer Experience (CX), sales and account management teams. [More]

    • Automated Self-Service: Fully Explained and 31 Best-Practice Do's and Don'ts

      Photo Attribution: VectorMine/Shutterstock.com Automated Self-Service is quickly becoming necessary for streamlining support processes, enhancing efficiency, and empowering both end-users and support personnel. Unlike traditional support models which rely heavily on human intervention, it uses the latest technologies and predefined workflows to enable users to resolve issues, access resources, and perform tasks autonomously. [More]

    • Elevating Customer Experience with Personal Customer Service

      Photo Attribution: tanyabosyk/Shutterstock.com With automation and mass communication dominating the business landscape, the art of personal customer service becomes an influential differentiator for companies seeking to build lasting relationships with their clientele. Gone are the days when generic, one-size-fits-all customer service strategies resonate. Today's consumers want recognition, understanding, and a sense of connection with the brands they choose to buy from. [More]

    • 15 Top Call Center Outsourcing Companies for 2024

      Photo Attribution: Viktoria Kazakova/Shutterstock.com Call center outsource companies are considered one of the most cost-effective ways to ensure an organization's customer service operations are delivered to high standards. [More]

    • Revealing the Success: BoS Europe 2024

      On the grounds of Churchill College, the Business of Software Conference Europe once again unfolded last 25-26 March 2024. Sunday – Pre-conference activities Prior to the official start of the BoS Conference Europe 2024, a group of attendees and speakers gathered to embark on an open-bus tour, led and supported by Christopher Moore of Quiet

    • Stop Saying Nothing: How to Write Copy for Your Software Company

      Copy for software company websites should be anything but boring. Joanna Wiebe teaches how to ditch bad words and write copy that converts.

    • 5 Business ‘Rules’ Worth Breaking

      There is no one-size-fits-all approach to founding a startup. Don’t be afraid to break 'business rules' and ignore advice that doesn't fit.

    • Business Lessons from the Founder of HubSpot

      Starting a business is hard, and we're bound to make mistakes. But those mistakes are often what lead to the most important, eye-opening lessons on how to get things right in business. 

    • How to Sell Software to the Masses: Use Sales

      If you want to sell something – be it software or handbags or cars or bananas – it pays to consider that humans like to buy from other human beings. In his 2015 talk, Steli Efti breaks down how to sell software to people using sales.

    • Mirages and Broken Funnels: What’s Holding Your Businesses Back from Scaling and Reaching Profitability

      Too often, startup founders spend time hoping for a miracle that will suddenly 'flip the switch' and skyrocket our company to profitability. But that’s not the reality for most software entrepreneurs. In her BoS USA 2012 talk, Gail Goodman laid out the most common hurdles software founders face and how to overcome them, scale, and become profitable.

    • BoS USA 2023 – The Sigmacorn Notes

      Notes from the Sigmacorns at BoS USA 2023. As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks 9:15 Jason Cohen: Building your Permanent Defensible Strategy Slides from Jason Cohen’s Talk 10:15 Mayor Mary-Ann Baldwin: Welcome to Raleigh 10:45: Randeep Sidhu: Life and Death Decisions 11:45:

    • Kathy Sierra & Business of Software Conference

      Kathy Sierra & Business of Software Conference

    • GrepBeat show their support for BoS USA 2023

      GrepBeat covers tech news and views for Raleigh-Durham and the surrounding area. Think of it as TechCrunch for the Triangle, with a splash of BuzzFeed for seasoning. Renowned Software Conference BoS Officially Relocates to Raleigh Oct. 2-4 September 21, 2023 Kaitlyn Dang Events The potentially next big software conference is officially relocating to Raleigh. The Business of

    • Chargebee’s AI-Powered Leap into Personalized Subscriber Experiences

      Discover Chargebee's innovative AI solution to turn cancellations into retention opportunities and streamline subscription growth.

    • Latest Product Innovations: Unlock Efficient Revenue Growth in 2024 and Beyond

      Businesses across the globe have seen a massive shift in priorities over the past five years. From ‘Growth at all costs’ until 2022 to the ‘Year of Efficiency’* in 2023, the objectives shifted to reducing operational overheads, becoming nimble, and redefining processes.  But we’re in 2024, and things are different now. Our conversations with business leaders across the globe tell us a story of growth ambitions this year. Leaders are no longer content with surviving and want to show progress. We call it the year of ‘Efficient Growth’. We believe that businesses want to be bold and reaccelerate growth while carrying

    • The Efficient Growth Memo

      Growth at all costs Many companies grew until 2022, mainly focusing on new customer acquisitions. Money was free-flowing; valuations were sometimes 10x multiples of current revenue and acquisition costs that were 2x the customer lifetime value did not raise questions. We call this the ‘Growth at all costs’ period, when many leaders launched new products, hired more employees, and liberally purchased every software the team wanted—anything and everything to fund the acquisition pipeline.   2023 – The year of efficiency As capital became expensive by mid-2022, many business leaders had to make a tough decision: continue acquiring new customers with the

    • RightNow Media’s Leap into Global Markets Powered by Chargebee

      When RightNow Media, the leading provider of faith-based videos, decided to spread its wings and venture into international territories, little did they know that their homegrown billing system would become one of their biggest hurdles. Managing a subscription-based model is challenging enough, but scaling it across borders requires next-level navigation. The global expansion roadblock RightNow Media arrived at a pivotal moment in its business journey. With a vision to impact lives worldwide, the internal subscription management and billing platform faced a hurdle – it couldn’t scale for the global arena. Ellen Towery, the VP of Finance and Operations, shed light

    • Insights from the 2024 State of Subscriptions & Revenue Growth Report 

      The "2024 State of Subscriptions & Revenue Growth Report" reveals a pivotal shift in the subscription sector. With 96% of leaders anticipating revenue growth, the focus intensifies on customer retention and AI-driven efficiency. Despite optimism, challenges like price adjustments loom. This study, a collaboration between Chargebee and Centiment, underscores a future where strategic growth and technological innovation pave the way for the industry's evolution.

    • Chargebee Secures Top Spot as G2 Leader in Best Software Products and #1 in Commerce Products

      We’re thrilled to announce that Chargebee has solidified its position as a frontrunner in the tech industry by being recognized as a leader in the 2024 G2 Best Software Awards. This achievement underscores Chargebee’s commitment to excellence and innovation, propelling it to the top of the charts. Customers rank Chargebee #1 in Commerce Products Chargebee has been recognized as an overall leader in Best Software Products and has also clinched the coveted #1 spots in the Commerce Products and Subscription Management categories. In addition, we were recognized as  #1 in the categories of Subscription Management, Subscription Billing, Subscription Revenue Management,

    • Mastering Subscription Pricing Strategies for Growth

      Discover how Chargebee transforms subscription pricing strategies to drive revenue growth and enhance customer retention. With flexible pricing, dynamic adjustments, and detailed analytics, Chargebee enables businesses to align prices with customer value seamlessly. Dive into our SaaS Pricing Masterclass for actionable insights and strategies, leveraging Chargebee for optimal pricing success. Unlock your business's full potential with Chargebee's powerful pricing tools.

    • Enhancing Your Average Order Value: Strategies to Boost Sales

      Increasing your AOV can be a great way to improve revenue, customer loyalty, and their overall lifetime value. Here are some ways you can get started.

    • How to Predict Customer Churn: A Comprehensive Guide

      Customer churn can be a major component of your business’s success or failure. It’s better to be proactive with your approach. Learn how you can predict churn.

    • Exactly What An IVR Phone Tree Needs to Best Serve Callers

      An IVR phone tree is like a map of your IVR’s pre-recorded messages and menu prompts. When implemented correctly, it can swiftly... The post Exactly What An IVR Phone Tree Needs to Best Serve Callers appeared first on The Daily Egg.

    • 7 Call to Action Examples You Have Never Seen Before

      At great risk to my sanity, I went online with the intention of finding as much advertising as I could. The goal:... The post 7 Call to Action Examples You Have Never Seen Before appeared first on The Daily Egg.

    • Places Not Enough People Go For Leads For Cold Call Lists

      Most salespeople take the path of least resistance when creating a list of cold call leads. They compile their lists from the... The post Places Not Enough People Go For Leads For Cold Call Lists appeared first on The Daily Egg.

    • Why Natural Language IVR Is A Nightmare for Customers

      The rise of automation in everyday life is often bemoaned for its displacement of the human touch. This is especially true when... The post Why Natural Language IVR Is A Nightmare for Customers appeared first on The Daily Egg.

    • What Customers Want (And Certainly Don’t) With IVR Banking

      When implementing an Interactive Voice Response (IVR) system in your bank, you must consider what your customers want—and what they don’t want.... The post What Customers Want (And Certainly Don’t) With IVR Banking appeared first on The Daily Egg.

    • 3CX Review–The Good and Bad

      3CX is a private branch exchange (PBX) provider and enterprise-grade business communications solution. You can use 3CX to run your own contact... The post 3CX Review–The Good and Bad appeared first on The Daily Egg.

    • PhoneBurner Review–The Good and Bad

      PhoneBurner is a virtual phone service specifically for high-volume outbound calling. It works best for sales teams that want to leverage PhoneBurner’s... The post PhoneBurner Review–The Good and Bad appeared first on The Daily Egg.

    • OpenPhone Review–The Good and Bad

      OpenPhone is an ultra-simple phone system that’s suitable for solo use or teams of up to five people. It shines for its... The post OpenPhone Review–The Good and Bad appeared first on The Daily Egg.

    • The 8 Best Aircall Alternatives & Competitors in 2024

      Aircall is a powerful business communication platform that’s particularly useful for small cloud-based call centers. It’s flexible enough to support inbound, outbound,... The post The 8 Best Aircall Alternatives & Competitors in 2024 appeared first on The Daily Egg.

          • Podcast: Dr. Christina Moran Unveils the Art and Science of First Impressions (+ More Onboarding Secrets)

            In our 20th episode of the Employee Onboarding Podcast, we are honored to host Dr. Christina Moran, joining host Erin in an insightful conversation on employee onboarding and creating exceptional onboarding experiences. Dr. Christina Moran is a licensed psychologist and an esteemed member of the leadership team at a renowned design architecture firm. Together, they The post Podcast: Dr. Christina Moran Unveils the Art and Science of First Impressions (+ More Onboarding Secrets) first appeared on Process Street | Checklist, Workflow and SOP Software.

          • Podcast: A Tech Pioneer’s Vision of Employee Onboarding

            Ever envisioned a world where your onboarding process is powered by artificial intelligence or where complex tasks are seamlessly managed by sophisticated algorithms? Join us for the latest episode of Process Street’s Employee Onboarding Podcast, where Erin engages in a conversation with Tarek Kamil, the founder of Cerkl, delving into the future of employee onboarding, The post Podcast: A Tech Pioneer’s Vision of Employee Onboarding first appeared on Process Street | Checklist, Workflow and SOP Software.

          • Podcast: How Leverage Avoided Bankruptcy by Improving Operational Efficiency 

            Nick Sonnenberg is an entrepreneur, columnist, guest lecturer at Columbia University, and the Wall Street Journal’s bestselling author of Come Up for Air: How Teams Can Leverage Systems and Tools to Stop Drowning in Work.  Nick is also the founder and CEO of Leverage, a leading operational efficiency consultancy that helps companies implement the CPR The post Podcast: How Leverage Avoided Bankruptcy by Improving Operational Efficiency  first appeared on Process Street | Checklist, Workflow and SOP Software.

          • Partner Spotlight: How Bryan deSilva Automates Work for Clients with Process Street

            Today, we’re going to take a look at Improvizations, a workforce consulting firm that works with a huge variety of organizations to improve and automate their business processes.  As part of our Solutions Partner program, CEO and founder of Improvizations Bryan deSilva engages his clients and gets them as excited as he is about continuous The post Partner Spotlight: How Bryan deSilva Automates Work for Clients with Process Street first appeared on Process Street | Checklist, Workflow and SOP Software.

          • EQMS: How It Will Improve Your Business (+ the Top 8 Solutions)

            Would you eat a McDonalds Big Mac that was out-of-date, had been dropped on the floor, and made with a stranger’s bare hands? No! Me neither. Unfortunately, that’s what thousands of people in China, unknowingly, did. Back in 2015, the Chinese meat suppliers for McDonald’s were secretly filmed and caught: “Handling meat and chicken with The post EQMS: How It Will Improve Your Business (+ the Top 8 Solutions) first appeared on Process Street | Checklist, Workflow and SOP Software.

          • Workflow Optimization: The Ultimate Guide to Process Improvement

            McDonald’s is the master of workflow optimization. They sell 2.36 billion hamburgers annually. While at college, I estimate I made at least 200,000 when I worked for them. Every one of those burgers was a process involving many tasks. In the kitchen, we had lots of processes. They were difficult to forget, and I’d often wake up shouting, “How many nuggets do you want?!” The post Workflow Optimization: The Ultimate Guide to Process Improvement first appeared on Process Street | Checklist, Workflow and SOP Software.

          • Best QMS Software for Quality Management Systems: Which is Right for You?

            Implementing a quality management system (QMS software) is an important investment companies cannot overlook. One Harvard Business Review study found that companies with an ISO 9001 certification have much higher rates of “corporate survival, sales, employment growth, and wage increases than a matched group of non-adopters.” For instance, 65% of companies save $25,000 or more The post Best QMS Software for Quality Management Systems: Which is Right for You? first appeared on Process Street | Checklist, Workflow and SOP Software.

          • Partner Spotlight: How Kelli Segretto Transforms Property Management Companies with Process Street

            Join us as we take a closer look at the success story of Kelli Segretto of K Segretto Consulting, a leading Property Management Consulting business. In this partner spotlight, we will explore how the strategic integration of the Solutions Partners program has played a crucial role in driving K Segretto Consulting and her clients to The post Partner Spotlight: How Kelli Segretto Transforms Property Management Companies with Process Street first appeared on Process Street | Checklist, Workflow and SOP Software.

          • 20 Useful Applications of AI & Machine Learning in Your Business Processes

            A 2017 study from Pew Research found that more than 70% of the U.S. is scared that robots are going to take over our lives. And, while we can’t perfectly predict the emergence of a Skynet singularity, we can say with some certainty that technology is set to take over the repetitive, dehumanizing elements of The post 20 Useful Applications of AI & Machine Learning in Your Business Processes first appeared on Process Street | Checklist, Workflow and SOP Software.

          • 2024 Private SaaS Company Valuations

            Valuing private SaaS companies can be a fraught and confounding process in which two groups can look at the same numbers and arrive at widely different results. As our long-time readers know, we have sought to provide an objective, data-driven reference point to help overcome the challenges presented by valuing private SaaS companies. Using data from SaaS Capital’s recently completed 13th annual SaaS benchmarking survey with the model from the white paper and the current SCI of 6.8, yields a predicted private SaaS company valuation multiple of 4.1x. The post 2024 Private SaaS Company Valuations appeared first on SaaS Capital.

          • The Rule of 40 is Dead… Long Live the Rule!

            The Rule of 40, which suggests that a SaaS company's growth rate plus profitability percentage should equal at least 40, has been a benchmark for assessing the health of SaaS companies. However, this rule has come under scrutiny for being overly simplistic and not accurately reflecting the nuances of company performance in different contexts. This article further elaborates on the shortcomings of the Rule of 40, suggesting that it doesn't account for the vast differences between companies that might achieve the same "score" through vastly different means. The post The Rule of 40 is Dead… Long Live the Rule! appeared first on SaaS Capital.

          • Why Long-Term SaaS Revenue Growth Rates are Slowing; and What it Means for Your Private B2B SaaS Company

            Median revenue growth rates of publicly traded Software-as-a-Service (SaaS) companies in the SaaS Capital Index™ (SCI) are decelerating, and have been for much of the past decade as these companies grew bigger. The more recent development is that growth rates are now decelerating for all company sizes, including smaller public companies, which historically had the highest growth rates in the Index. The post Why Long-Term SaaS Revenue Growth Rates are Slowing; and What it Means for Your Private B2B SaaS Company appeared first on SaaS Capital.

          • AI Risks to B2B SaaS Companies: A Framework for Estimating Risk

            Artificial Intelligence will affect B2B SaaS very unevenly. Most companies will be affected only marginally, as AI becomes another tool in the toolbelt for technologists to deliver business value. However, there are some parts of the B2B SaaS ecosystem that will be utterly hollowed out by AI, as entire departments or functions disappear. We suggest here some mental models to use to help you estimate the risks to your SaaS business from the rise of AI. The post AI Risks to B2B SaaS Companies: A Framework for Estimating Risk appeared first on SaaS Capital.

          • Private B2B SaaS Company Growth and Profitability Update: Q3 2023

            In November 2023, SaaS Capital launched a short survey to compare intra-year data against our long-running annual B2B private SaaS company metrics survey. We focused on just two areas: growth rates and profitability. Key takeaways include: growth rates have slowed considerably through 2023, companies have responded by cutting costs, and the Rule of 40 number has increased for most companies through 2023. The post Private B2B SaaS Company Growth and Profitability Update: Q3 2023 appeared first on SaaS Capital.

          • Exploring the Cost of Capital for SaaS Companies – Part III: Cost of Equity Simplified?

            In Parts I and II, we looked at public company data and private company valuation models (backed by data) in order to come up with some empirical guesses for the cost of equity capital for SaaS companies. In this part, we step back from the data for a moment in order to examine the theory. The result may surprise you. The post Exploring the Cost of Capital for SaaS Companies – Part III: Cost of Equity Simplified? appeared first on SaaS Capital.

          • Exploring the Cost of Capital for SaaS Companies – Part II: Closing the Public-Private Gap

            In Part I, we estimated the cost of equity for public SaaS companies at 14.9% as a long-term average. However, you can’t just use numbers from public companies and apply them, unadjusted, to private companies. Private companies tend to have lower valuations than their public counterparts due to less liquid markets for their shares. The post Exploring the Cost of Capital for SaaS Companies – Part II: Closing the Public-Private Gap appeared first on SaaS Capital.

          • What is the Average Deal Size for Private SaaS Companies in 2023?

            Due to their compliance reporting requirements, there is plenty of data available about public SaaS companies. However, due to the size and funding of those companies, their metrics are typically not a good benchmarking metric for smaller, private SaaS companies. In order to provide peer-based benchmarking, SaaS Capital conducts a survey of private, B2B SaaS company metrics in the first quarter of each year. This post summarizes benchmarking data around the topic of Annual Contract Value (ACV). The post What is the Average Deal Size for Private SaaS Companies in 2023? appeared first on SaaS Capital.

          • Exploring the Cost of Capital for SaaS Companies – Series Intro and Part I

            The results from 2022-2023 have “reset” SaaS valuations back to a level that essentially ignores the 2020 bubble. The return has been healthy since 2018, taken overall and spread over the five-year period, and we think it represents the increase in fundamental value of public SaaS companies in that time – primarily driven by the actual growth of revenues. Our conclusion is this: public comparables support a cost of equity of 14.9%, when applied to mature public companies of scale over $100 million. The post Exploring the Cost of Capital for SaaS Companies – Series Intro and Part I appeared first on SaaS Capital.

          • Video of Balderton Webinar on Efficient Growth via Entering New Markets

            Just a quick follow-up post to share the video from the recent Balderton event I did on opening new markets as the key to durable, efficient growth. I previously shared the slides here. Now, thanks to the marketing team at … Continue reading → The post Video of Balderton Webinar on Efficient Growth via Entering New Markets appeared first on Kellblog.

          • Slides from Balderton Webinar on Entering New Markets, The Key to Efficient Growth

            Just a quick post to share the slides from the webinar I did with Balderton Capital this morning entitled Opening New Markets, The Key to Efficient Growth in 2024 and Beyond. Thanks to everyone who attended and/or submitted questions at … Continue reading → The post Slides from Balderton Webinar on Entering New Markets, The Key to Efficient Growth appeared first on Kellblog.

          • See You Wednesday for a Webinar on Efficient Growth Through New Market Expansion

            Just a quick post to highlight a Balderton Capital webinar I’m doing this week on Wednesday, March 20th at 8:00 AM Pacific, 3:00 PM UK, and 4:00 PM CET. The registration link is here. Since I’ve heard of a few … Continue reading → The post See You Wednesday for a Webinar on Efficient Growth Through New Market Expansion appeared first on Kellblog.

          • Great Marketing Machines Are Like Costco

            I had a lightbulb moment in the car yesterday listening to the Revenue Vitals podcast. It wasn’t a flash of insight so much as a flash of synthesis. I’ve been driving a lot lately, so I also had time to … Continue reading → The post Great Marketing Machines Are Like Costco appeared first on Kellblog.

          • My Most Recent Appearance on 20VC with Harry Stebbings

            Just a quick post to highlight my third and most recent appearance on 20VC with the amazing Harry Stebbings (Spotify, YouTube). It is always, always a pleasure to speak with Harry. He’s such an effective interviewer that you quickly get … Continue reading → The post My Most Recent Appearance on 20VC with Harry Stebbings appeared first on Kellblog.

          • SaaS Events Review March 2024: Salesforce TrailblazerDX, SaaSBoomi, and SaaSOpen 

            Many companies had a busy start to 2024, announcing new brands, products, collaborations, features, and even top-level leadership changes. So, other than AI, what were the main SaaS trends in 2024?   Last month, our team went to over 7 SaaS events across globe and here are some of our favorites Salesforce TrailblazerDX 2024 This San The post SaaS Events Review March 2024: Salesforce TrailblazerDX, SaaSBoomi, and SaaSOpen  appeared first on SaaS Mag.

          • Digitizing a $1943 Billion Industry. How SaaS Firm Facilio is Future-Proofing Buildings for Tomorrow. 

            The Commercial Buildings market globally is a $1943 billion industry. But for a long time, digitization was deeply overlooked.   In 2017, Prabhu Ramachandran, along with his co-founders, set out to solve this problem with an IoT-led property operations platform allowing real estate owners and operators to aggregate building data, optimize performance, and control portfolio operations The post Digitizing a $1943 Billion Industry. How SaaS Firm Facilio is Future-Proofing Buildings for Tomorrow.  appeared first on SaaS Mag.

          • SaaS Conference or Niche Conference? Which Has Better ROI 

            At SaaS Mag, our ethos revolves around the idea of “Founders for Founders” – a community-driven approach where SaaS entrepreneurs come together to support and uplift one another. Conferences like SaaStock or MicroConf epitomize this core value, serving as epicenters of knowledge-sharing, networking, and inspiration.  However, limiting attendance to solely SaaS-focused events might mean missing The post SaaS Conference or Niche Conference? Which Has Better ROI  appeared first on SaaS Mag.

          • Navigating the Legal Renaissance: How SaaS is Transforming the Legal Industry

            In the realm of legal services, a (not so) silent revolution is underway. An industry traditionally perceived as conservative and technology-averse is now at the forefront of a technological renaissance. I’ve been a lawyer for more than 20 years and currently, I’m the Managing Partner of Indacochea & Asociados in Bolivia so let me say The post Navigating the Legal Renaissance: How SaaS is Transforming the Legal Industry appeared first on SaaS Mag.

          • Unveiling the Art of SaaS Due Diligence

            In the intricate landscape of mergers and acquisitions, due diligence stands as the linchpin of informed decision-making. And when it comes to the realm of SaaS, the due diligence process requires an even more specialized lens to navigate the complexities of digital assets. Enter Mushfiq Sarker, the luminary founder and lead advisor at WebAcquisition, whose The post Unveiling the Art of SaaS Due Diligence appeared first on SaaS Mag.

          • SaaS Customer Personas: A Guide to Effective Targeting

            Software as a service solutions enable companies to quickly modify and adapt their strategies and have transformed the way businesses function. Yet, the SaaS market is highly diverse, as each SaaS product caters to unique customer needs, making it difficult to create a universal marketing strategy for every potential customer they could ever have. Hence, The post SaaS Customer Personas: A Guide to Effective Targeting appeared first on SaaS Mag.

          • Revenue’s More Important Than Ever. See Where to Find Five Times More on Your Platform.

            Venture capitalist Marc Andreessen famously said in 2011 “Software is Eating the World.” Today, Andreessen’s notorious blog post seems prescient. We’ve adopted software into our work and play so deeply that it’s both ubiquitous and invisible. More recently, Angela Strange, general partner at Andreessen Horowitz, announced every company will be a fintech company: “Nearly every The post Revenue’s More Important Than Ever. See Where to Find Five Times More on Your Platform. appeared first on SaaS Mag.

          • Revolutionizing CRM Implementation with Event-Driven Architecture

            In today’s rapidly evolving business landscape, the customer relationship management (CRM) field is undergoing a seismic shift. As companies strive to meet the ever-changing demands of their customers, CRM systems must adapt accordingly. According to a report by Statista, the global CRM software market was valued at $57 billion in 2020 and is projected to The post Revolutionizing CRM Implementation with Event-Driven Architecture appeared first on SaaS Mag.

          • More Than Just Fancy Footwork

            In the bustling world of SaaS, managers are more than just figureheads; they’re the pulse, the rhythm, and sometimes even the soul of their ventures. But what really makes a standout manager in this cutthroat digital jungle? You’d assume a SaaS manager should be all about the code and jargon, right? Think again. Sure, some The post More Than Just Fancy Footwork appeared first on SaaS Mag.

          • Best Contract Management Software in 2024

            Handling contracts is crucial for businesses, but it can be complicated & time-consuming, leading to errors and missed opportunities. That’s where Contract Lifecycle Management (CLM) software comes in, simplifying the entire process. Contract management software is essential for modern businesses, making tasks like creating, storing, editing, and tracking contracts a breeze. These tools eliminate the The post Best Contract Management Software in 2024 appeared first on Volody New Test Blogs.

          • AI in Contract Drafting & Reviewing: Enhancing Contracts

            The legal industry has witnessed a significant transformation with the advent of Artificial Intelligence (AI) technology. AI is revolutionizing contract drafting, making it quicker, more accurate, and efficient than ever before. In this blog post, we will explore the concept of AI in legal documentation and how it is changing the future of contract generation. The post AI in Contract Drafting & Reviewing: Enhancing Contracts appeared first on Volody New Test Blogs.

          • Create contracts in CRM with CLM integration

            In the fast-paced world of sales, efficiency is key to closing deals swiftly and maintaining a competitive edge. Manual contract creation and management can be time-consuming, error-prone, and hinder the overall productivity of sales teams. To address these challenges, businesses are increasingly turning to Contract Lifecycle Management (CLM) solutions that seamlessly integrate with Customer Relationship The post Create contracts in CRM with CLM integration appeared first on Volody New Test Blogs.

          • How to use Excel spreadsheet for contract management

            Managing contracts requires constant attention to detail, organization, and accuracy. While there are various contract management software options available in the market, Spreadsheets are still widely used for contract management. In this article, we will explore how an Excel spreadsheet for contract management can be used to effectively manage agreements and provide you with some The post How to use Excel spreadsheet for contract management appeared first on Volody New Test Blogs.

          • How to ensure sustained sales and legal collaboration?

            In today’s increasingly competitive business landscape, sales-legal collaboration has emerged as a key differentiator that can drive revenue growth and enhance customer satisfaction. When the sales and legal departments work together, they can streamline the deal-making process, reduce contract risks, and build stronger client relationships. However, achieving effective collaboration is not easy. It requires a The post How to ensure sustained sales and legal collaboration? appeared first on Volody New Test Blogs.

          • Legal and Procurement: Strategies for Successful Collaboration

            Legal and procurement are two distinct fields that are integral to the smooth functioning of any organization. Legal refers to the practices and procedures that ensure compliance with laws and regulations. Procurement, on the other hand, deals with the acquisition of goods and services required by an organization to carry out its operations. While these The post Legal and Procurement: Strategies for Successful Collaboration appeared first on Volody New Test Blogs.

          • Want to digitize your physical contracts?

            Physical Legacy Contracts are a major issue for every enterprise around the globe. These physical documents are hard to keep track of and are spread across multiple repositories. Managing milestones, obligations & risks of all these contracts is a laborious manual task that can often lead to missed renewals or penalties. Digitize contracts for smooth The post Want to digitize your physical contracts? appeared first on Volody New Test Blogs.

          • Exploring Generative AI for Contract Management

            In today’s digital age, it is more important than ever to securely manage contracts. Generative AI is a powerful tool that can be utilized for contract management, but it is important to understand how to use it safely and effectively. In this blog post, we will explore the use of generative AI for contract management. The post Exploring Generative AI for Contract Management appeared first on Volody New Test Blogs.

          • Top Contract Management Tips for Legal Professionals

            Learn how to streamline your contract management Legal professionals have to manage multiple contracts at a time, making it a daunting task. A mistake made in contract management can lead to serious consequences and affect the organization’s reputation. Contract management is not just about managing a document; it is about ensuring that everything is compliant The post Top Contract Management Tips for Legal Professionals appeared first on Volody New Test Blogs.

          • Increasing SaaS Sign Ups And Conversions With A UI Redesign

            Peter spoke with John Wright, Co-founder of StatsDrone. StatsDrone is a B2B data analytics software tailored for the affiliate marketing sector, automating sales and commission tracking for webmasters while centralizing their data. John shared with Peter: The significant impact of redesigning StatsDrone on user perception and business growth, resulting in improved conversion rates and increased The post Increasing SaaS Sign Ups And Conversions With A UI Redesign appeared first on Useractive.

          • 3 Pivotal Moments Bootstrapping To $2M ARR

            Peter spoke with Justin Gerena, Co-Founder of SiteSwan. SiteSwan enables agencies, publishers, designers, and entrepreneurs to effortlessly create professional websites for small businesses within minutes, without the need for coding or technical skills. During their conversation, Justin discussed: Defining the Ideal Customer Profile (ICP).  Harnessing the power of sales tracking to leverage data for business The post 3 Pivotal Moments Bootstrapping To $2M ARR appeared first on Useractive.

          • From UX Designer To SaaS Founder

            Peter interviewed Gaurabh Mathure, Co-Founder of Tydy. Tydy, an Employee Data Platform, simplifies employee data and document management. It streamlines processes across HR, IT, and Vendor apps, ensuring a seamless, personalized experience for employees from onboarding to offboarding. Gaurabh discussed with Peter: Tydy’s role in streamlining data for an enhanced employee experience. His UX design The post From UX Designer To SaaS Founder appeared first on Useractive.

          • Introduction To The SaaSiest Community

            A few weeks ago, Peter talked to Thomas Sjöberg & Daniel Nackovski, the Co-Founders of SaaSiest. SaaSiest is a community-driven initiative aimed at fostering dialogue and knowledge exchange to empower European B2B SaaS professionals and companies. In this interview they share: Their experiences as co-founders of SaaSiest and their extensive roles in the SaaS industry. How the The post Introduction To The SaaSiest Community appeared first on Useractive.

          • Creating Opportunities With SaaS Acquisitions

            Peter spoke with Jarno van der Linden, Co-Founder of Wezoo. Wezoo is the ultimate flexible workspace solution, offering no subscriptions, on-demand access, and pay-per-use working. Expect to hear: The strategic focus on the supply side before addressing the buy side as a key to their success. Acquisitions have enhanced their technology and scalability in the The post Creating Opportunities With SaaS Acquisitions appeared first on Useractive.

          • Why Your SaaS Needs a Product Design Agency

            Introduction The success of a SaaS product is, in big part, determined by its design. An expert product design agency brings a unique blend of creativity, technical knowledged, and user empathy to the table, qualities that are key in designing SaaS products that stand out. Let’s look at why a product design agency is not The post Why Your SaaS Needs a Product Design Agency appeared first on Useractive.

          • How a Product Design Agency Can Help Scale your SaaS

            In the world of SaaS, scalability is not just a goal but a necessity for success. As SaaS products look to grow their user base and expand their service offerings, the role of product design becomes increasingly important. Product design agencies, with their specialized expertise and creativity, play a key role in this scenario, helping The post How a Product Design Agency Can Help Scale your SaaS appeared first on Useractive.

          • Expert Strategies for SaaS Success: Insights from a Leading UI/UX Design Agency

            Introduction In this day and age, the success of SaaS products increasingly relies on more than just their technological power or feature set. The differentiating factor often lies in the UI/UX that these platforms offer. An expertly crafted UI/UX does more than just bringing in users; it creates engaging, intuitive interactions that create user satisfaction, The post Expert Strategies for SaaS Success: Insights from a Leading UI/UX Design Agency appeared first on Useractive.

          • How to Reduce Churn With Strategic Pricing

            Peter spoke with Sean Tepper, Founder and CEO of Tykr. Tykr is an all-in-one stock screener and educational platform, created to empower investors at every level. Whether you’re a beginner or an advanced investor, Tykr simplifies the investment process, making it accessible and confident for all. Expect to hear: The evolution of Tykr, highlighting its The post How to Reduce Churn With Strategic Pricing appeared first on Useractive.

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