Discover the Best SaaS Resources on SaaS Hub

SaaS Resources

  • It’s 4 Years Later. I’m Ready to Buy Your Product.

    So sales is often your biggest department, and one of your most vital.  But it’s often fairly short-term focused.  It has to be, in part.  Sales has to hit the month, the quarter, the year.  It’s tough to put much effort beyond that. As you get more enterprise, with longer sales cycles, you get better... Continue Reading

  • Dear SaaStr: What is a Good Benchmark for SaaS Revenue Per Employee by Stage?

    Dear SaaStr: What is a Good Benchmark for SaaS Revenue Per Employee by Stage? The benchmarks for SaaS revenue per employee vary by stage, but here’s a breakdown based on where you are in ARR and efficiency expectations: Early Stage (<$10M ARR): At this stage, revenue per employee is typically lower, often around $100,000-$150,000 per... Continue Reading

  • 5 Interesting Learnings from Twilio at $4.7 Billion in ARR

    So Twilio continues its slow but significant re-acceleration from the lows of 18-24 month ago.  Growth is back to double digits, NRR is up, and free cash flow is strong.  And its bets on AI seem to be paying off.  Voice agents are a large growth vector. Is it a better Twilio though?  It’s a... Continue Reading

  • Dear SaaStr: Does A Founder Need To Sell Themselves?

    Dear SaaStr: Does A Founder Need To Sell Themselves in the Early Days? Yes, a startup founder should absolutely handle sales when first getting started. It’s not optional—it’s critical. Here’s why: 1. You Need to Prove You Can Sell It If you can’t sell your product yourself, how can you expect anyone else to? Salespeople... Continue Reading

  • CEO Resignations Are Up 24%. And At An All-Time High.

    So I’ve wondered if more CEOs are stepping down.  It’s sure felt like it. Recently we’ve seen the CEOs of Asana, Discord, Twilio, Instacart and Ironclad step down, among others. It felt like a trend, but I wasn’t sure.  Well, the Wall Street Journal has the data.   It’s a trend, indeed. First, 2,221 CEOs... Continue Reading

  • Atlassian: “We’re Not Going to Charge Most Customers Extra for AI Anymore”. The Beginning of the End of the AI Upsell?

    So the great “AI Upsell” in SaaS and B2B may be over before it’s really truly begun. As AI began to take off in B2B, many rushed to charge substantially more for their “AI” — on top of already high per seat prices.  But even as they did, it wasn’t clear it would stick: Salesforce... Continue Reading

  • Dear SaaStr: How Do I Become a VP of Sales Within 18 Months?

    Dear SaaStr: How Do I Become a VP of Sales Within 18 Months? The very best folks I’ve ever worked with have done it in 5 years.  From new rep to VP of Sales. That’s the fastest.  More on why here: 5-6 Years Is About As Fast As You Can Mint a True VP of... Continue Reading

  • The Top 10 SaaStr 2025 Sessions So Far! OpenAI Head of GTM, HubSpot CEO, Canva CCO, DropBox and Snowflake CEOs!

    Ok about 2,000 of you have already picked your 2025 SaaStr Annual + AI Summit sessions so far and here are the top sessions … for now: 1. The New Rules of SaaS Growth: What’s Next for AI, PLG, and Revenue Scale with HubSpot’s CEO 2. From Startup to $10B+: Lessons on Scaling, AI, and the Future... Continue Reading

  • The Deadly “AI Slow Roll” in SaaS: It May Cost You Everything

    When I see folks working at the same pace as 12 months ago, I know they are going to lose It’s tough but true — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) May 5, 2025 I’m seeing an alarming trend across the SaaS landscape that’s going to separate winners from losers in the next... Continue Reading

  • Without an ideal customer profile (ICP), your growth is just guesswork

    Defining an Ideal Customer Profile (ICP) forces you to focus, prioritize, and hone in on your specific target market. It seems obvious: focus brings team unity and compounds the impact of everyone’s work. But, for many, the fear of focusing too narrowly creates hesitation to define an ICP, or worse, resistance to implement a common …

  • Stay consistent with sequences that drive results

    Sales success comes down to timing and consistency. But in the day-to-day hustle of managing leads, it’s easy for follow-ups to fall through the cracks or become repetitive and manual. That’s why we’re excited to introduce sequences, a powerful new feature in ChartMogul CRM that helps sales teams automate and personalize outreach, ensuring no follow …

  • How we use automations at ChartMogul

    A little reminder—your sales team has a lot on their plate. You want your reps focused on hunting new business, not manual tasks. The more you can do to make their lives easier, the more they can focus on what they do best: closing bigger, better deals. And that, of course, means more revenue for …

  • Sales and marketing 101 for startups: driving growth together

    When and how to launch sales and marketing is a tough topic for most startup founders. It often means investing a lot of time and money without certainty that it will pay off. But sales and marketing are the backbone of every successful go-to-market (GTM) strategy, and getting them right can be the difference between …

  • A guide to SaaS pricing models

    Pricing a product is tough. You need to maintain healthy margins, stay competitive, and make sure it’s appealing to customers, all at once. And if the product isn’t selling, the first instinct is often to think “the price is too high.” The truth is, the price itself is hardly ever a problem. The issue could …

  • Should discounts be included in MRR?

    78% of SaaS businesses offer discounts, according to a poll by SaaStr. Since discounts are a staple in SaaS, founders often ask, “How should MRR be calculated for discounted customers? Should MRR be reported gross or net of discounts?” Spoiler: I don’t think discounts should be included in MRR, and here’s why. MRR should be …

  • SaaS sales for startup leaders

    You’ve built an amazing product—something you’re genuinely proud of. But now comes the part that can feel a little overwhelming: selling it. For many founders, it’s not just about convincing others—it’s stepping into a whole new role, figuring out what works, and hearing “no” more than you’d like. It’s challenging, no doubt, but it’s also …

  • ChartMogul 2024: Year in Review

    Here are the highlights from the past 12 months.

  • 25 predictions for SaaS in 2025

    2024 was a big year for SaaS with AI in the spotlight and new pricing models shaking things up. What will 2025 bring?

    • PPC Keyword Research for Google Ads: A First-Timer’s Guide

      When I asked experts for their #1 PPC tip for beginners (see my introduction to search ads), many said it’s smart to focus on keywords that are less popular, more specific, and cheaper. This guide will help you find those…Read more ›

    • Share of Search: How to Calculate, Use, And Improve It

      For example, let’s say your brand gets 20,000 searches in a month, and your three main competitors get 15,000, 10,000, and 5,000 searches, respectively. The total branded search volume in your category is 50,000. To calculate your share of search:…Read more ›

    • Semantic SEO: The Advanced Skill Most SEOs Pretend to Understand

      It’s not a different type of SEO. You don’t need to do wildly different things. Rather, it’s a mental model that advances: The way you think about SEO strategy The SEO goals you aim for The processes you follow to…Read more ›

    • How to Do an Actually Useful PPC Competitive Analysis Using AI

      Here are a few examples from a finished project I’ve already created using this method. The first example is an executive summary, providing a brief overview of the analysis. And here, ChatGPT performs keyword overlap and keyword gap analyses. You…Read more ›

    • The Long-Form Content Illusion: Why Longer Content Isn’t Better

      You might even have seen it for yourself. You’re trying to make a simple pasta dish (like aglio e olio) but you have to scroll through a piece that’s thousands of words long, answering questions you didn’t need: Even when…Read more ›

    • What Is llms.txt, and Should You Care About It?

      But what exactly is llms.txt, who’s using it, and—more importantly—should you care? llms.txt is a proposed standard for helping LLMs access and interpret structured content from websites. You can read the full proposal on llmstext.org. In a nutshell, it’s a…Read more ›

    • How I Built a Brand Awareness Dashboard in Looker Studio

      After writing an article on 11 ways to measure brand awareness, I figured now’s also the perfect time for us to get a clearer picture of where we stand today, so we have something solid to measure against when those…Read more ›

    • AI Overviews Reduce Clicks by 34.5%

      We analyzed 300,000 keywords and found that the presence of an AI Overview in the search results correlated with a 34.5% lower average clickthrough rate (CTR) for the top-ranking page, compared to similar informational keywords without an AI Overview. Thanks…Read more ›

    • How to Rank for a Keyword (8 Steps)

      How do you do that? How do you actually rank for a keyword? Follow this guide to find out how. Just because a keyword exists doesn’t mean it’s the right one to target. Sometimes a keyword is merely a subtopic…Read more ›

    • Top 5 Lone Worker Alarm Devices for 2025

      In 2025, ensuring the safety of lone workers—those operating without direct supervision—remains a critical priority across industries. Advances in safety tech have given rise to a new generation of lone worker alarm devices, offering faster response times, smarter alerts, and more discreet protection than ever before. Here are the Top 5 Lone Worker Alarm Devices

    • Notta Review 2025: The AI Note-Taking Assistant That’s Changing How We Meet, Learn, and Create

      In a world driven by conversations—meetings, lectures, brainstorming sessions—how we capture and act on information can make or break productivity. Notta, the AI-powered note-taking and meeting assistant, steps in to maximize the value of every conversation. In this blog, we’ll walk you through every important feature of Notta, how it compares with top competitors, and

    • Essential Features of Effective Strategic Roadmapping Software

      When I started looking into strategic roadmapping software, I noticed a wide gap in quality. Some tools lacked depth, others were clunky to use. Then I came across SharpCloud, which stood out as a practical solution. Strategic planning can get messy—priorities shift, projects pile up—but good roadmapping software brings order to the chaos. To do

    • Best SaaS Solutions for Game Developers in 2025

      Working with limited resources and keeping up with emerging tech are the biggest challenges for game developers today. However, advanced SaaS solutions have opened up new possibilities across distinct categories. These are essentially tailored solutions that can empower game developers to fulfill unique needs and drive impact.  In this blog, you’ll discover the significant benefits

    • 10 Best CRM Software for Small Businesses in 2025 | Free & Paid

      Introduction: Small businesses thrive on strong customer relationships, but managing contacts and sales leads manually can be overwhelming. This is where Customer Relationship Management (CRM) software becomes invaluable. A good CRM acts as a centralized hub to track interactions, automate routine tasks, and nurture leads through the sales pipeline. In fact, 83% of small businesses

    • 7+ Top WhatsApp Alternatives: Secure Messaging Apps for Privacy and Collaboration

      WhatsApp is the world’s most popular messaging app with over 2 billion users globally. Its convenience and ubiquity are undeniable, connecting friends, families, and businesses across continents. So why are millions of users suddenly seeking WhatsApp alternatives? The answer lies in growing concerns over privacy, security, and the desire for more features. In recent years,

    • Amazon Employees: How Many People Work at Amazon? (2024 Update)

      Amazon is one of the largest employers in the world, with a workforce that has grown exponentially over the past decade. But exactly how many employees does Amazon have in 2024? This guide breaks down the latest Amazon employee statistics, historical workforce trends, hiring strategies, and regional distribution. By the end, you’ll know how Amazon’s

    • 10 Top SaaS Trends to Watch in 2025: The Future of Cloud Software

      Curious about what’s next for the world of SaaS? In just the past few years, we’ve watched Software-as-a-Service evolve at breakneck speed, transforming from a neat cloud-based delivery model into an essential driver of business innovation. It feels like every tool — from your CRM to your accounting software — now comes as a service.

    • How to Choose the Right SaaS Tool for Your Business

      Choosing the right SaaS (Software as a Service) tool can make or break a business in today’s digital age. Imagine investing time and money into a flashy new software, only to find your team struggling to use it or it failing to address your core needs. Unfortunately, such scenarios are common when businesses don’t choose

      • Google Ads for B2B: 3 Steps to Drive Scalable, Predictable ROI

        Paid media in B2B often feels like a gamble—budgets vanish into vague clicks, while high-intent buyers slip away unnoticed. But what if you could transform Google Ads from a cost center into a pipeline engine?

      • Mastering HubSpot Breeze AI Prompting: Best Practices for High-Quality Outputs

        Let’s kick off this blog with I firmly believe AI is still a teenager – it knows enough to complete quick and easy tasks but still needs adult supervision. It makes for a great brainstorming buddy and can accelerate ideation by offering fresh perspectives, generating options you might not have considered, and helping break through creative blocks. However, just like a teenager, it occasionally delivers half-baked ideas, misunderstands the assignment, or misses critical context – which is why human oversight remains essential.

      • WordPress vs. HubSpot: Choosing the Right CMS

        Selecting the right content management system (CMS) is a crucial decision that can significantly impact your ability to generate demand and increase revenue. In this guide, we'll dive into the HubSpot vs. WordPress debate, examining the strengths and weaknesses of both platforms, so you can make an informed choice for your business. When considering which platform is best for your business, it's important to understand the impact of shifting markets in regards to content platforms converging with AI, CRM, and CX tools. As of 2025, HubSpot's Content Hub leads this trends, while WordPress still dominates for pure flexibility. HubSpot is known for being marketer-friendly with it's drag-and-drop ease and easy integration into CRM, whereas developers prefer WordPress for complete control. 

      • Beyond CRM: HubSpot's Bold 2025 Vision for AI-Driven Customer Success

        At Spotlight 2025, HubSpot’s message was clear: The future of customer platforms is Fast. Easy. Unified. This year’s theme wasn’t just a slogan—it was a blueprint for how businesses can accelerate growth with AI, seamless collaboration, and frictionless experiences.

      • The Pitfalls of Moving Too Fast in RevOps: Why a Structured Approach is Critical

        Many companies set out to optimize revenue operations with the best of intentions—streamlining systems, reducing inefficiencies, and increasing scalability. However, speed without strategy can do more harm than good. When organizations attempt to overhaul their operations without a clear plan, stakeholder alignment, or transition strategy, they don’t just risk inefficiency—they risk chaos.

      • How to Engage the Modern Buying Committee in 2025

        Ever feel like the list of involved parties when selling continues to grow? Statements like “We’ll need to involve the VP of Finance as well as the Head of Customer Success before determining next steps on our end,” have become increasingly common. Chances are, you’ve heard buyers mention even more decision-makers before a contract discussion begins. 

      • Unlocking AI Success: How To Get Your Data Ready for AI Implementation

        AI has often felt like a looming wrecking ball, poised to change everything overnight. But while Hollywood’s AI is all about robots and dystopias, the real-world version is helping businesses become more efficient, productive, and future-ready. However, AI is only as powerful as the data behind it. To unlock its true potential, organizations must ensure their data is high-quality, clean, and AI-ready. This blog is part of our AI Collection and will walk you through the key steps to achieving AI data readiness.

      • 4 Marketing & RevOps Predictions for 2025

        With every new year comes new technologies to leverage, new ideas to implement, and new visions for what the next 12 months will look like. 2025 is no different, but with seemingly endless possibilities to unlock meaningful growth for businesses, where should businesses focus their energy to differentiate themselves when it comes to marketing and RevOps? We asked three experts what their biggest predictions for 2025 are in a recent webinar on the topic and came away with 4 actionable insights that can help you win this year. 

      • Future-Proof Your SEO: Winning Strategies for AI-Driven Search

        How to stay visible, relevant, and competitive in the age of AI-powered discovery. The search landscape is being redefined at lightning speed. Google’s Search Generative Experience (SGE), AI chat tools like ChatGPT and Claude, and a dramatic shift in how people seek out content are all pushing marketers to rethink SEO from the ground up.

      • Aletiq secures $6.5M for its SaaS tool focused on product lifecycle management

        Aletiq raised a €6 million funding round led by Point Nine a few months ago (around $6.5 million at current exchange rates). The French startup is announcing the funding round today. Aletiq has been developing product lifecycle management (PLM) software for manufacturing industrial companies working in aerospace, automotive, electronics, luxury, and more. When you think

      • SmartSuite raises $38M to be the final word on enterprise collaboration

        Three founders who built out one of the bigger startups in risk management are scaling a new company to take on another pain point in the world of work. SmartSuite‘s platform lets teams collaborate on projects, build automations around that work, and search and access work across larger libraries of data spanning a disparate number

      • Comstruct raises $13M to simplify the procurement process for construction firms

        When you think about platforms in the construction industry, chances are the concrete slabs designed to support steel beams and tall pillars will come first to your mind. Munich-based startup Comstruct wants to design a different kind of platform for the construction industry — a software platform. At its core, Comstruct is a procurement platform for

      • Nelly raises $51M to digitalize medical practices across Europe

        Nelly wants to become the biggest fintech startup in the healthcare industry. The Berlin-based startup is already working with more than 1,200 medical practices in a handful of European countries. But there are thousands more that could benefit from an upgrade for their administrative workflows. That’s why Nelly recently raised €50 million in funding (around

      • Bench shuts down, leaving thousands of businesses without access to accounting and tax docs

        Bench, a Canada-based accounting startup that offered software-as-a-service for small and medium-sized businesses, has abruptly shut down, according to a notice posted on its website.   “We regret to inform you that as of December 27, 2024, the Bench platform will no longer be accessible,” the notice reads. “We know this news is abrupt and may

      • Hauler Hero wants to bring waste-management software into the 21st century

        After nearly four years of working in sales at tradesperson software company ServiceTitan, Mark Hoadley (pictured above) was looking for a change and to potentially start something of his own in a similar industry. Hoadley’s brother-in-law and now co-founder, Ben Sikma, was working on M&A in the waste-management space at the time. Sikma discovered how

      • Nuon helps companies deploy their software into their customers’ cloud accounts

        Jon Morehouse launched PowerTools in 2019 to help companies ship static sites and serverless apps to their cloud accounts on providers like AWS and Azure. When a customer asked him if they could use PowerTools to deploy their software into one of their customer’s cloud accounts, Morehouse was skeptical. Morehouse told TechCrunch that after that

      • Stigg makes it easy to change your SaaS pricing

        Stigg (not The Stig, just Stigg) describes itself as “the first scalable monetization platform for the modern billing stack.” There’s a lot going on in that sentence, but what it comes down to is that the startup, which on Wednesday announced a $17.5 million Series A round, helps SaaS companies model pricing, create pricing pages,

      • Volta, a Shopify for B2B transactions, raises biggest pre-seed round of Italy

        Volta, a new startup with a team split between two headquarters in Milan and Paris, has secured a €6 million pre-seed round ($6.3 million) to develop a new vertical software-as-a-service platform focused on B2B sales. In more practical terms, the Volta team pitches its product as an equivalent to Shopify but focused on B2B transactions.

      • How to Edit Images Using OpenAI GPT-Image-1 API

        OpenAI’s GPT-Image-1 API is revolutionizing the way developers and creatives approach image editing. By combining advanced multimodal capabilities with intuitive text prompts, it enables precise and high-quality image manipulation directly through code. Whether you’re looking to generate new visuals, edit existing images, or create variations, gpt-image-1 offers a robust solution. What Is ... Read more The post How to Edit Images Using OpenAI GPT-Image-1 API first appeared on SaaS Metrics.

      • A Digital Marketer’s Guide to Car Shipping

        In the mobile and convenience-driven society we live in, car shipping has evolved from a niche service into a mainstream necessity. From individuals relocating across the country to online vehicle buyers and dealerships managing inventory across state lines, the demand for vehicle transport is booming. For digital marketers, this presents a unique ... Read more The post A Digital Marketer’s Guide to Car Shipping first appeared on SaaS Metrics.

      • Agility As A Strategy In Tech And Terrain

        In a world where change is the only constant, agility has become more than a nice-to-have—it’s a strategic imperative. From the digital realm of software development to the physical demands of land management, the need to pivot, adapt, and respond with precision is transforming the way we operate across industries. The Rise ... Read more The post Agility As A Strategy In Tech And Terrain first appeared on SaaS Metrics.

      • What Businesses Need to Know About Choosing the Right 3PL Software

        Have you ever wondered if there’s a smarter way to manage your logistics without all the stress and manual tracking?  That’s a question a lot of businesses ask themselves as they grow. Whether you’re a new company starting to expand or a seasoned logistics provider scaling up operations, understanding the value of ... Read more The post What Businesses Need to Know About Choosing the Right 3PL Software first appeared on SaaS Metrics.

      • Second Chances: The Strategy of Respin Slots

        In the online casino gaming world, innovative mechanics are introduced to improve engagement and retention. Respin slots are one of the latest mechanics to emerge in casino gaming. This mechanic gives players a second chance to boost their incomes on certain spins. While a spin’s result is final in standard slot games, ... Read more The post Second Chances: The Strategy of Respin Slots first appeared on SaaS Metrics.

      • The Internet’s Favorite Jewelry Pieces You Need in Your Collection

        Have you ever wondered which jewelry pieces can instantly brighten your day and add a joyful sparkle to your style? Imagine exploring a collection of stunning accessories that fill you with excitement, radiate charm, and celebrate your unique personality. In today’s dynamic fashion world, the internet is buzzing with incredible finds that ... Read more The post The Internet’s Favorite Jewelry Pieces You Need in Your Collection first appeared on SaaS Metrics.

      • Risk Analysis Displayed Through Real-Time Financial Charts

        Data has always driven risk calculation, with institutions relying on figures to identify the probability of market downturns or unexpected price fluctuations. However, the rapid acceleration of modern technology has drastically changed how this data is presented and interpreted. Real-time financial charts are now indispensable tools that offer clarity, immediacy, and actionable ... Read more The post Risk Analysis Displayed Through Real-Time Financial Charts first appeared on SaaS Metrics.

      • Slot Gacor Hari ini: The Art of Designing Addictive Slot Games

        Slot games are some of the most popular forms of entertainment in the world, both in land-based casinos and online platforms. But have you ever wondered what makes them so irresistibly addictive? The key lies in a delicate balance between art and science. Game developers combine creativity, psychology, and cutting-edge technology to ... Read more The post Slot Gacor Hari ini: The Art of Designing Addictive Slot Games first appeared on SaaS Metrics.

      • Best Low-Code Platform Developers in 2024

        As the demand for rapid application development grows, low-code platforms have become essential tools for businesses looking to streamline their processes and bring innovative solutions to the market quickly. In 2024, several companies stand out as leaders in low-code development, offering robust solutions that cater to a wide range of industries. Here, ... Read more The post Best Low-Code Platform Developers in 2024 first appeared on SaaS Metrics.

      • The Fastest Way to Understand Your Audience Without Talking to Them

        “Talk to your customers” is one of the most common pieces of advice in marketing. And it’s not wrong. But it’s also not always realistic. Maybe you don’t have direct access or contact information for these folks. Maybe your team doesn’t prioritize customer interviews. Maybe you’re a founder wearing seven hats, or a marketer who doesn’t have a warm list…

      • We’ve Launched a Brand New SparkToro Today with 10 (yes TEN) New Features

        It’s time for a new, screenshot-worthy look. It’s time to deliver those key features you’ve been asking us for. It’s time for better data, graphed over time. It’s time for an all-new version of SparkToro. Today, we’re releasing a massively upgraded, fully-overhauled version of our audience research platform. <Slaps roof of car> This baby’s got so much audience research juice,…

      • Nobody Is Dying on Hills

        One massive hurdle for would-be creators is feeling that everything they say must represent a hill they’re willing to die on. Sure, if you’re publicly taking a stance, it should genuinely reflect your beliefs. But nobody is actually dying on these hills. It’s not that serious. There’s tremendous value in the philosophy of “strong beliefs, loosely held.” Absolutely, take a…

      • No, I Will Not A/B Test That

        Marketers love to talk about A/B testing. Heck, I’ve said it too. It sounds prudent. Responsible. “Test before you commit! Don’t waste resources!” But the longer I work in marketing, the more I believe most A/B tests are a waste of time — at least for small and medium-sized businesses. More often than not, these tests are just procrastination disguised…

      • How to Find (Not Guess) Your Target Audience: A Data-Driven Approach

        We all know what a target audience is. Or at least we think we do. We’ve written “target audience” in strategy documents and nodded along in meetings when someone mentions “our ideal customer.” But if we’re trying to grow, we have to pause and ask ourselves: Are we really targeting the right people, or are we just making educated guesses?…

      • Demand-Creation vs. Demand-Converting Marketing

        One of the fundamental mistakes I see executives and marketing leaders make over and over is investing in the wrong part of the demand funnel. In this week’s 5-Minute Whiteboard, I’ll walk through an example of demand creation at the top vs. middle/bottom of the funnel, and explain why it’s critical to understand whether you have one of two problems:…

      • The Internet Needs Less Fighting, More Invisible Subtweets

        I guess we can’t really say “subtweets” anymore because Twitter is now X and tweets are now blandly called “posts.” But we all know in our bones what a subtweet is. It’s a unique description for the subtle shade thrown someone’s way on a text-based social media platform. Someone you know (or hate?) writes about the importance of waking up…

      • Getting Executive Buy-In: How to Tie Audience Research to Business Strategy

        It’s a tale as old as time, or uh… for as long as you’ve been doing digital marketing: You’ve uncovered powerful audience insights that you fully believe will transform your company’s approach, but when you try to share them beyond the marketing team, eyes glaze over. Executives nod politely before steering the conversation back to quarterly targets and sales forecasts.…

      • How to Use Mental Jujitsu to Convince Your Boss/Team/Client to Make the Right Marketing Investments

        “How do I convince my boss/team/client to invest in my audience’s true sources of influence? Especially when those sources are so hard to prove attribution?” Friend, I hear you. So, for this week’s 5-Minute Whiteboard, how about we try a little mental jujitsu to get everyone aligned on the reality of how the modern web works, and how people make…

        • 16 Exceptional Benefits of Change Management and How to Implement Key Components

          Photo Attribution: fatmawati achmad zaenuri/Shutterstock.com Most businesses probably realize that change is constant. The question is then, how can these changes be planned for and guided through as smoothly as possible. Well-planned change management strategies can help lower the possibility of difficulties and help bring about streamlined transitions. [More]

        • 30 Excellent Customer Service Values with Examples and Strategies for Developing Your Own

          Photo Attribution: eamesBot/Shutterstock.com At the center of outstanding customer service lie core values that guide interactions with customers and shape the overall service experience. [More]

        • Comprehensive Guide to IT Redundancy and Why It is Essential

          Photo Attribution: elenabsl/Shutterstock.com Most businesses today have become critically dependent on IT systems and their availability. Without systems to provide redundancy and backups, IT downtime could prove very expensive. Large organizations can be looking at costs of up to $1-5 million per hour in the event of system-wide outages. This doesn't include potential penalties or legal fees in case of data breach or otherwise. [More]

        • Top 20 Customer Pain Points with Examples and Solutions

          Photo Attribution: inspiring.team/Shutterstock.com Discovering and addressing customer pain points is essential for any business aiming to excel in customer satisfaction and retention. These pain points include the difficulties and frustrations customers encounter when engaging with products or services. These can directly influence their overall experience and perception of a brand. [More]

        • CX Technology Fully Explained with 18 Innovative Examples

          Photo Attribution: Grinbox/Shutterstock.com Customer expectations continue to change as technology changes. They expect more from businesses. But businesses have the opportunity to meet those demands, and set themselves apart from competitors. [More]

        • 16 Innovative Ways to Use Blockchain in Customer Service

          Photo Attribution: Tun_Thanakorn/Shutterstock.com Technology is shaping customer experiences and brand loyalty. As businesses strive to meet changing consumer expectations, blockchain technology emerges as a powerful tool to support this. [More]

        • 15 Cutting-Edge Ideas for Improving Customer Service in 2024

          Photo Attribution: Creativa Images/Shutterstock.com The world of customer service is constantly evolving, especially given modern technology. With this comes changing consumer expectations. Then, innovation becomes paramount. In 2024, technology, data, and customer-centric strategies converge to shape how organizations approach customer service. [More]

        • The Complete Guide to Customer Service Knowledge Management

          Photo Attribution: 365daysStudios/Shutterstock.com Customer Service Knowledge Management is essential to the smooth operation of any customer service, Customer Experience (CX), sales and account management teams. [More]

        • Automated Self-Service: Fully Explained and 31 Best-Practice Do's and Don'ts

          Photo Attribution: VectorMine/Shutterstock.com Automated Self-Service is quickly becoming necessary for streamlining support processes, enhancing efficiency, and empowering both end-users and support personnel. Unlike traditional support models which rely heavily on human intervention, it uses the latest technologies and predefined workflows to enable users to resolve issues, access resources, and perform tasks autonomously. [More]

        • Stop Guessing Your Price: A Practical Guide to Software Pricing

          At Business of Software, we often hear from founders: “We’ve built something that people genuinely use and value. But we have no idea how to price it.” It’s a common and challenging problem. Pricing decisions are rarely straightforward; they come loaded with uncertainty, emotion, and long-term consequences. This is the part no one really prepares

        • Mikey Trafton – Thank You

          I’m very sad to report that Mikey Trafton has died, unexpectedly and far too young. Mikey was an extraordinary human. He was introduced to us by Jason Cohen at WP Engine who told me I should have him speak. Jason said Mikey was a brilliant story-teller with an exceptional ability to communicate and explain though

        • Business of Software Europe 2025: A Recap of Two Days of Insights and Connections

          Cambridge delivered. And so did you. Last week, founders, product leaders, and software builders from across the globe gathered in the historic halls of Churchill College for two days of insight-packed talks, honest conversations, and the kind of community you don’t find just anywhere. BoS Europe 2025 wasn’t just a conference. It was a chance

        • Two 7.5-Minute Big Ideas Not to Miss at BoS Europe 2025

          Lightning talks are back at Business of Software Conference. They are fast, focused and packed with insights – sharp perspectives from experts, leaving you with actionable takeaways in just 7.5 minutes. At BoS Europe 2025, we’re featuring two standout applications that discusses some of the biggest challenges in leadership and product development. Meet Steve McLeod

        • Beware the Scam: BoS Attendee List is NOT for Sale

          At BoS, trust and meaningful connections are at the core of what we do. We have never and will never sell attendee, speaker or community contact details. Your information is private, and we keep it that way. If you ever receive a message claiming otherwise, it’s simply not true. Red Flags to Watch Out For

        • No One Talks About the Messy Middle – We Do

          The messy middle is where real progress happens, tough decisions are made, and leaders are forged. At this year’s Business of Software Conference Europe, we’re discussing frameworks, strategies, and lessons that help you push through uncertainty and come out stronger. Here’s the full schedule and flow for two days of action-packed learning on 31 March

        • The Conference That Will Change How You Think About Running a Business

          Twice a year, the Business of Software Conference brings together some of the sharpest minds in software, product, and entrepreneurship. But this isn’t just another conference, it’s a place where your assumptions get challenged, your ideas get stretched, and you walk away seeing things in a whole new light. Next in-person conference: BoS Europe 2025

        • The Power of BoS Connections

          At Business of Software (BoS), we believe conferences are about building relationships that lead to significant change, not just for insightful conversations. Over the years we have received many accounts of guests who met at BoS and went on to collaborate and create amazing things. Mark Stephens and Chika Emebo from IDR Solutions, loyal participants

        • Prioritizing Without Losing Your Mind

          You’ve done a mountain of customer research. There’s a million ways the customer is struggling, and discovery and shaping have helped you define the possibilities. But now you’re stuck with the big question: How do you make sensible decisions about what to do when you have too much information? This is where Ryan Singer comes

        • Strategies for Prioritizing Retention in an Acquisition-Focused Sales Environment

          Acquiring new customers is a critical driver of growth and revenue. Marketing and sales teams are structured to generate leads and close deals, keeping the pipeline flowing and ensuring a steady stream of new business. However, too much focus on acquisition can eclipse retaining your existing customers, which is important for efficient growth. Think of

        • Chargebee Tops the Charts: Leading 39 Subscription Categories in G2’s Fall 2024 Report

          We are proud to share that Chargebee has secured the #1 spot in 39 subscription categories and earned 57 badges in G2’s Fall 2024 reports.  This achievement follows our recent recognition as a Leader in the 2024 Gartner® Magic Quadrant™ for Recurring Billing Applications further highlighting our strong partnership with our customers and the shared

        • Accrued Income as a Current Asset: Understanding Revenue Accrual

          Introduction to the concept of accrued income and its significance Accrued income is a fundamental concept in accounting that represents revenue earned but not yet received. This concept is crucial for businesses operating on an accrual basis, as it ensures income is recognized in the period it is earned, rather than when payment is received.

        • How Web Hosting Companies Can Drive Growth with Smart Subscriptions

          Web hosting market revenue is expected to triple by 2028 but staying competitive requires more than just delivering reliable service. To capitalize on this potential, web hosting companies must embrace innovative strategies that strengthen their bottom line and forge deeper connections with their customers and partners. Subscription models are a familiar concept for web hosting

        • The Power of Pause to Retain Subscribers 

          The ability to pause a subscription offers numerous benefits, including increased customer satisfaction and decreased churn. Chargebee Retention enables you to implement this valuable feature quickly and easily, providing immediate time to value and ensuring a customer-centric approach that aligns with the needs and preferences of today’s consumers. Leveraging the pause option can reduce churn,

        • Consumption-Based Pricing: A Strategic Advantage or Hidden Risk? 

          SaaS pricing is always changing, shaped by events like the pandemic, the growing influence of AI, and evolving customer needs. In the past, companies relied on predictable pricing models like flat subscription fees or seat-based charges. These methods were straightforward and easy to manage. Then, usage-based pricing started making waves. By charging based on how

        • 5 Pricing & Packaging Lessons from Phrase’s Growth Journey

          In the competitive world of SaaS, pricing and packaging can make or break a company’s growth trajectory. Phrase, a leader in AI-led translation and localization technology, discovered this firsthand. Its journey offers valuable insights for subscription-based businesses looking to scale. The Phrase Success Story Phrase enables companies of all sizes to manage translation and localization

        • Chargebee expands in Europe with new Dublin office

          We are thrilled to announce the opening of our new office in Dublin, marking a significant milestone in Chargebee’s European expansion. As a leader in subscription billing and revenue growth management, we continue to enhance our presence across Europe, and Dublin’s vibrant tech scene makes it the perfect hub for this growth. With an existing

        • Home Sweet Home, Simplified: HomeToGo’s Swift Integration with Chargebee Redefines Rental Subscription

          HomeToGo, the world’s largest marketplace for vacation rentals, faced a significant challenge when acquiring a new business that required quickly adding subscription service capabilities. With a tight nine-month timeline for full integration, HomeToGo needed an agile partner to help it navigate this new territory. “We had to add a completely new tech capability and revenue

        • Submit a custom “Other” response for Multiple Choice questions in Crazy Egg Surveys

          Crazy Egg’s Surveys tool has added an option for custom “Other” responses on Multiple Choice questions. With this option, you can ensure you collect accurate... The post Submit a custom “Other” response for Multiple Choice questions in Crazy Egg Surveys appeared first on The Daily Egg.

        • User Journey vs. User Flow: Examples and When to Use Each

          Both user journey and user flow are important experiences for UX designers to consider.  But they aren’t the same thing. A user journey is a... The post User Journey vs. User Flow: Examples and When to Use Each appeared first on The Daily Egg.

        • Qualitative vs. Quantitative Data: 7 Key Differences

          Qualitative data is information you can describe with words rather than numbers.  Quantitative data is information that uses numbers.  One type of data isn’t better... The post Qualitative vs. Quantitative Data: 7 Key Differences appeared first on The Daily Egg.

        • Customer Experience vs. User Experience: Buying vs. Using

          Customer experience and user experience are closely connected but distinct. The difference comes down to the experience of buying a product or service versus the... The post Customer Experience vs. User Experience: Buying vs. Using appeared first on The Daily Egg.

        • HTML vs XML Sitemap: Which Should You Use?

          An XML sitemap is a file that contains information about your website’s most important URLs and how they link to one another. It helps Google... The post HTML vs XML Sitemap: Which Should You Use? appeared first on The Daily Egg.

        • UI vs UX: They Aren’t Synonymous, But They Need Each Other

          While user interface (UI) and user experience (UX) are often used interchangeably, they are distinct concepts. User Experience (UX) User Interface (UI) Definition The overall... The post UI vs UX: They Aren’t Synonymous, But They Need Each Other appeared first on The Daily Egg.

        • Customer Acquisition and Retention: Differences and Similarities

          Customer acquisition and customer retention are two halves of the same coin. They both revolve around building good customer relationships to grow a business and... The post Customer Acquisition and Retention: Differences and Similarities appeared first on The Daily Egg.

        • AIDA vs PAS: My Pick on Which Formula to Use and Why

          AIDA and PAS are two of the most popular copywriting formulas in direct response copywriting. Start with either of these formulas for all your copywriting... The post AIDA vs PAS: My Pick on Which Formula to Use and Why appeared first on The Daily Egg.

        • Direct Response Marketing vs Branding: When to Use Each

          Direct response marketing is a set of techniques, copywriting methods, and advertising strategies designed to elicit an immediate response from your target audience, like subscribing... The post Direct Response Marketing vs Branding: When to Use Each appeared first on The Daily Egg.

              • Calderys’ Blueprint for Faster, Smarter Global SAP Workflows

                Calderys, a global leader in high-temperature refractory solutions, supplies critical materials to industries like steel, cement, and petrochemicals. With operations across Europe, the Americas, and Asia—including the UAE—the company supports extreme industrial environments with tailored, high-performance products. The post Calderys’ Blueprint for Faster, Smarter Global SAP Workflows first appeared on Process Street | Process & Project Management Software.

              • CRMs Failed Them, So Atlas Fiduciary Automated Their Way to Success

                Discover how Atlas Fiduciary Financial used Process Street to automate workflows, reduce errors by 85%, and boost compliance and efficiency. The post CRMs Failed Them, So Atlas Fiduciary Automated Their Way to Success first appeared on Process Street | Process & Project Management Software.

              • From 1 Week to 1 Day: 1818 Venture Capital’s New Spin on Intern Onboarding

                Managing investments in tech startups demands precision. With a portfolio spanning 30 companies, including notable investments like Currensea, Willo, and Sidekick, and 12 successful exits under its belt, 1818 Venture Capital (eighteen-eighteen) was no stranger to pressure. Behind the scenes, their intern onboarding workflows were growing increasingly complex. Relying on lengthy email chains, scattered documents, The post From 1 Week to 1 Day: 1818 Venture Capital’s New Spin on Intern Onboarding first appeared on Process Street | Process & Project Management Software.

              • Setting Expectations: The Key to a Successful Employee Onboarding Experience with Caroline Yost

                Onboarding isn’t just about introductions and paperwork—it’s about ensuring new hires feel equipped and engaged from day one. In this episode of the Employee Onboarding Podcast, Erin Rice speaks with HR expert Caroline Yost about the one thing most onboarding processes get wrong: a lack of clear expectations. The post Setting Expectations: The Key to a Successful Employee Onboarding Experience with Caroline Yost first appeared on Process Street | Process & Project Management Software.

              • The Secret to Meaningful Employee Onboarding with Jen Bergren

                In this episode of the Employee Onboarding Podcast, Jen shares insights from her research and experience on why successful onboarding is about fostering relationships, confidence, and belonging from day one. The post The Secret to Meaningful Employee Onboarding with Jen Bergren first appeared on Process Street | Process & Project Management Software.

              • The Hidden Connection Between Onboarding & Your Bottom Line with Megan Weizel

                Onboarding isn’t just an HR process. It’s the foundation for business growth. From creating white-glove candidate experiences to aligning stakeholders early, Megan Weizel, Managing Partner and Career Strategist at Salmela, shares actionable strategies that will change how you think about recruiting, onboarding, and keeping top talent. The post The Hidden Connection Between Onboarding & Your Bottom Line with Megan Weizel first appeared on Process Street | Process & Project Management Software.

              • Beyond Day One: Creating an Onboarding Experience That Sticks with Victoria Cooke

                Victoria Cooke’s path to HR wasn’t typical—and that’s exactly why her insights stand out. A former large-scale event planner, Victoria now sees onboarding as an experience to be designed, not a box-ticking exercise. As Manager of People and Culture at Happy Money, she joined Erin Rice on the Employee Onboarding Podcast to share her secrets for creating authentic, high-impact onboarding processes. Victoria’s event-planning background gives her a unique edge. She spots overlooked moments in onboarding that build trust and engage employees from the start. Her approach? A blend of empathy, creativity, and simplicity—crafted to make onboarding both human and memorable. The post Beyond Day One: Creating an Onboarding Experience That Sticks with Victoria Cooke first appeared on Process Street | Process & Project Management Software.

              • How Salesforce & Process Street Nailed Client Onboarding at Scale

                Client onboarding is key to customer success, but scaling it across global teams is a challenge. Salesforce, a worldwide SaaS leader with 49,000+ employees, solved this by using Process Street to standardize and automate its onboarding process. Challenge: Scaling Client Onboarding Without Losing Quality With customers across industries and regions, Salesforce needed to: On top The post How Salesforce & Process Street Nailed Client Onboarding at Scale first appeared on Process Street | Process & Project Management Software.

              • Procurement Compliance Made Easy for Canadian Government

                A major Canadian government department, known for its focus on innovation and research, faced significant challenges in managing procurement processes. With increasing scrutiny on public spending and procurement compliance following the high-profile controversy surrounding the ArriveCAN app, this department prioritized improving efficiency, transparency, and adherence to regulations. Leveraging Process Street’s compliance-centric project management platform, the The post Procurement Compliance Made Easy for Canadian Government first appeared on Process Street | Process & Project Management Software.

              • 2025 Benchmarking Metrics for Bootstrapped SaaS Companies

                SaaS Capital works with both VC-backed and bootstrapped SaaS companies and has seen the advantages of both approaches. However, one situation that is especially interesting is bootstrapped SaaS companies with $3M to $20M in Annualized Run Rate Revenue (ARR). Growing from a pre-revenue startup to $3M (scale-up phase) marks a significant shift and bootstrapping from $3M to $20M creates enormous value for owners. To help support bootstrappers during their scale-up, we wanted to focus on 2025 benchmarking metrics for scale-up stage bootstrapped SaaS companies. The post 2025 Benchmarking Metrics for Bootstrapped SaaS Companies appeared first on SaaS Capital.

              • GRRumbling About Retention Metrics, or, Pitfalls in Measuring SaaS Churn

                Revenue retention – whether Gross Revenue Retention (GRR) or Net Revenue Retention (NRR) – is the most prominent SaaS-specific metric in our industry. At its best, retention can quickly paint a picture of the health of a SaaS company and give a useful view of both relative and absolute performance. A major goal with SaaS retention calculations is for you and outside stakeholders to be able to compare your performance meaningfully with other comparables. The post GRRumbling About Retention Metrics, or, Pitfalls in Measuring SaaS Churn appeared first on SaaS Capital.

              • 2025 Spending Benchmarks for Private B2B SaaS Companies

                How much do SaaS companies spend on customer support or marketing? In day-to-day SaaS company operations, questions like the above are common. So, we asked survey takers what percentage of revenue is spent on cost of goods sold, customer support/success, selling costs, marketing costs, research & development, and general and administrative. This post summarizes the benchmarking data. The post 2025 Spending Benchmarks for Private B2B SaaS Companies appeared first on SaaS Capital.

              • SaaS Capital AI Update for 2025 Q1

                Each February SaaS Capital's annual survey of private B2B SaaS companies attracts more than a thousand responses. Respondents are typically CEOs, CFOs, or key execs. For 2025, we added a few questions about how companies are actually using AI. There was a striking result in AI usage based on the size of the company. Small and bigger companies are approaching AI very differently, in a “barbell” effect where smaller companies have a more extreme approach. The post SaaS Capital AI Update for 2025 Q1 appeared first on SaaS Capital.

              • Interest Rates: More to Know Than Just the Headline Number

                While private rates in the mid-to-high teens remain elevated compared to the past decade-plus, they are in line with rates for sector peers in the public market. Moreover, from a borrower’s perspective, these rates may actually be considered relatively attractive when one accounts for current US Treasury rates. The post Interest Rates: More to Know Than Just the Headline Number appeared first on SaaS Capital.

              • 2025 Private SaaS Company Valuations

                The SaaS Capital Index™ stands at 7.0 times current run-rate annualized revenue. Data for bootstrapped companies yields a predicted private SaaS company valuation multiple of 4.8x while data for equity-backed companies yields a predicted valuation multiple of 5.3x. The post 2025 Private SaaS Company Valuations appeared first on SaaS Capital.

              • How to have a 95% Gross Revenue Retention Selling SaaS to Small Businesses

                The article examines the methodology behind ServiceTitan's reported 95% gross revenue retention (GRR) in its IPO documentation, noting that the approach excludes downsells and only accounts for complete churns, which can result in a higher GRR figure. While the 95% figure is impressive, the analysis suggests that a more typical annualized GRR for small businesses in the building trades would likely be lower, aligning with industry norms. The post How to have a 95% Gross Revenue Retention Selling SaaS to Small Businesses appeared first on SaaS Capital.

              • What is the Average Deal Size for Private SaaS Companies?

                Due to their compliance reporting requirements, there is plenty of data available about public SaaS companies. However, due to the size and funding of those companies, their metrics are typically not a good benchmarking metric for smaller, private SaaS companies. In order to provide peer-based benchmarking, SaaS Capital conducts a survey of private, B2B SaaS company metrics in the first quarter of each year. This post summarizes benchmarking data around the topic of Annual Contract Value (ACV). The post What is the Average Deal Size for Private SaaS Companies? appeared first on SaaS Capital.

              • What Should a SaaS Income Statement Look Like in 2025?

                A SaaS Profit & Loss (P&L) statement needs to be organized in order to be meaningful to both internal stakeholders and potential external partners, such as capital providers. As the SaaS business model has evolved, it is worth examining what an income statement should look like in 2025. The post What Should a SaaS Income Statement Look Like in 2025? appeared first on SaaS Capital.

              • Your Competitive Analyst Should Not Be Named Harvey Balls

                Does your competitive analyst introduce themselves like this? If so, you’ve got a problem. Not only because his younger brother Big is a controversial employee over in DOGE but, more importantly, because old Harvey is not defining his job correctly. … Continue reading → The post Your Competitive Analyst Should Not Be Named Harvey Balls appeared first on Kellblog.

              • Change Management and Selling Hope Along The Way

                Let’s say you’re a CEO leading your startup’s migration from mid-market to enterprise. To do that, you’ve hopefully already done the following: That’s awesome. You’re doing it by the book. So what did you forget to do? Particularly when getting … Continue reading → The post Change Management and Selling Hope Along The Way appeared first on Kellblog.

              • Transitioning from Founder-Led Sales: The “We Need More Schmedleys” Problem

                I remember how silly the board looked that day. Reviewing the slide with performance by salesrep, an alpha board member impatiently shouted the seemingly obvious conclusion: “Look, only one rep — Joe Schmedley — is performing. Everyone else is struggling. … Continue reading → The post Transitioning from Founder-Led Sales: The “We Need More Schmedleys” Problem appeared first on Kellblog.

              • How to Calculate Cost Per Opportunity

                My marketing professor once said, The answer to every marketing question is, “It depends.” Thus, the important part is knowing on what. So, how do you calculate the cost/opportunity? Well, it depends! On what? On the specific question you’re trying … Continue reading → The post How to Calculate Cost Per Opportunity appeared first on Kellblog.

              • My Fourth Appearance on AI and The Future of Work

                This is a quick post to announce my latest appearance on Dan Turchin’s AI and The Future of Work podcast. Dan, the founder/CEO of PeopleReign, has been doing AI since long before it was cool and, to give you an … Continue reading → The post My Fourth Appearance on AI and The Future of Work appeared first on Kellblog.

              • How AI Is Transforming SaaS Contract Management

                When I founded Concord nearly a decade ago, the contract management landscape was clear-cut and siloed: legal owned contracts, period. Today, that reality has been completely upended — and nowhere is the shift more visible than in AI SaaS contract management, where finance and ops teams are stepping into roles once exclusive to legal. This The post How AI Is Transforming SaaS Contract Management appeared first on SaaS Mag.

              • How to Build a Regulatory SaaS with Broad Applications

                The regulatory landscape is a maze of evolving requirements, tight deadlines and intricate state and federal mandates. For companies operating in regulated industries — whether in healthcare, insurance or finance — compliance isn’t just a box to check. It’s an essential part of doing business. However, the process can be time-consuming and prone to errors, The post How to Build a Regulatory SaaS with Broad Applications appeared first on SaaS Mag.

              • Accelerating Time to Revenue in 2025: Why Most Fail

                With Q1 well underway, businesses are now deep into executing their 2025 plans. For many CEOs and Boards, the priority this year is clear: reducing time to market and accelerating revenue generation. What Does Accelerating Time to Revenue Mean? From conversations with executives, there are various ways to define this: Broadly, these can be categorized The post Accelerating Time to Revenue in 2025: Why Most Fail appeared first on SaaS Mag.

              • Workday’s Barbara Larson on Finance, SaaS & Employee Power

                Workday‘s chief financial officer, Barbara Larson, knows a thing or two about what it takes to grow a successful SaaS business. With a broad finance background, she’s also got a technology edge to her. Combining her love for numbers and technology has paid off and its undoubtedly benefitted Workday. “Finance is something I was always The post Workday’s Barbara Larson on Finance, SaaS & Employee Power appeared first on SaaS Mag.

              • SaaS Events Review: SuperReturn North America

                Today’s Connections Shape Tomorrow’s investments SuperReturn North America 2024, one of the premier private equity and venture capital conferences in North America, was held from November 12-13, 2024, at the Marriott Marquis in Times Square, New York City. The event attracted over 900 attendees, including 300 Limited Partners (LPs) and 450 General Partners (GPs), and The post SaaS Events Review: SuperReturn North America appeared first on SaaS Mag.

              • How Generative AI Disrupts SaaS

                Remember when software-as-a-service (SaaS) was the Next Big Thing? In the event, it took more than four years for SaaS to reach a 2 percent market share in the global enterprise software market. The current Big Thing, generative artificial intelligence (gen AI) reached that level in about a year. Looking ahead, gen AI is primed The post How Generative AI Disrupts SaaS appeared first on SaaS Mag.

              • Top 5 No-Code Platforms to Supercharge AI Automations

                Looking to introduce powerful AI automations to your stack, but don’t have the right coding skills? Luckily, advancements in AI bring top-tier solutions that help you create your platforms faster. These are our top picks for no-code platforms that will have you building in minutes: Top 5 No-Code Platforms Make This platform allows seamless data The post Top 5 No-Code Platforms to Supercharge AI Automations appeared first on SaaS Mag.

              • How Rob Walling Created a Thriving SaaS Community with MicroConf

                When Rob Walling made his first foray into the SaaS universe, SaaS enthusiasts were on their own. In 2005, when Walling started blogging about SaaS and startup-building with a friend, he wasn’t sure exactly who he was writing for or whether anyone would care. But he was gratified to find that not only were people The post How Rob Walling Created a Thriving SaaS Community with MicroConf appeared first on SaaS Mag.

              • Adam Tzagournis: The Future of (Financial) Modeling

                Financial models are an important way of predicting a company’s future performance. By identifying key business drivers and making assumptions about how they will develop, you can create a picture of future revenues, expenses and more. While this may seem like a simple enough exercise, many business owners and CEOs struggle to create useful financial models.   To better understand how to create good financial models, The post Adam Tzagournis: The Future of (Financial) Modeling appeared first on SaaS Mag.

                • SaaS Web Design Agencies you can work with in 2024

                  List of SaaS Web Design Agencies Choosing the right web design agency can make a significant impact on your business’s online success. For SaaS companies, finding an agency that understands the nuances of your industry is crucial. The following list highlights the best SaaS web design agencies for 2024, each offering unique skills and services. The post SaaS Web Design Agencies you can work with in 2024 appeared first on UserActive.

                • 10 Best SaaS Design Agencies In 2024

                  List of top 10 SaaS Design Agencies This article provides you with a list of top 10 SaaS Design Agencies you should know in 2024. If you’re involved in the world of SaaS and you’re not familiar with these agencies yet, you should be! Among these 10 SaaS design agencies, you’ll find everything you need The post 10 Best SaaS Design Agencies In 2024 appeared first on UserActive.

                • Increasing SaaS Sign Ups And Conversions With A UI Redesign

                  Peter spoke with John Wright, Co-founder of StatsDrone. StatsDrone is a B2B data analytics software tailored for the affiliate marketing sector, automating sales and commission tracking for webmasters while centralizing their data. John shared with Peter: The significant impact of redesigning StatsDrone on user perception and business growth, resulting in improved conversion rates and increased The post Increasing SaaS Sign Ups And Conversions With A UI Redesign appeared first on UserActive.

                • 3 Pivotal Moments Bootstrapping To $2M ARR

                  Peter spoke with Justin Gerena, Co-Founder of SiteSwan. SiteSwan enables agencies, publishers, designers, and entrepreneurs to effortlessly create professional websites for small businesses within minutes, without the need for coding or technical skills. During their conversation, Justin discussed: Defining the Ideal Customer Profile (ICP).  Harnessing the power of sales tracking to leverage data for business The post 3 Pivotal Moments Bootstrapping To $2M ARR appeared first on UserActive.

                • From UX Designer To SaaS Founder

                  Peter interviewed Gaurabh Mathure, Co-Founder of Tydy. Tydy, an Employee Data Platform, simplifies employee data and document management. It streamlines processes across HR, IT, and Vendor apps, ensuring a seamless, personalized experience for employees from onboarding to offboarding. Gaurabh discussed with Peter: Tydy’s role in streamlining data for an enhanced employee experience. His UX design The post From UX Designer To SaaS Founder appeared first on UserActive.

                • Introduction To The SaaSiest Community

                  A few weeks ago, Peter talked to Thomas Sjöberg & Daniel Nackovski, the Co-Founders of SaaSiest. SaaSiest is a community-driven initiative aimed at fostering dialogue and knowledge exchange to empower European B2B SaaS professionals and companies. In this interview they share: Their experiences as co-founders of SaaSiest and their extensive roles in the SaaS industry. How the The post Introduction To The SaaSiest Community appeared first on UserActive.

                • Creating Opportunities With SaaS Acquisitions

                  Peter spoke with Jarno van der Linden, Co-Founder of Wezoo. Wezoo is the ultimate flexible workspace solution, offering no subscriptions, on-demand access, and pay-per-use working. Expect to hear: The strategic focus on the supply side before addressing the buy side as a key to their success. Acquisitions have enhanced their technology and scalability in the The post Creating Opportunities With SaaS Acquisitions appeared first on UserActive.

                • Why Your SaaS Needs a Product Design Agency

                  Introduction The success of a SaaS product is, in big part, determined by its design. An expert product design agency brings a unique blend of creativity, technical knowledged, and user empathy to the table, qualities that are key in designing SaaS products that stand out. Let’s look at why a product design agency is not The post Why Your SaaS Needs a Product Design Agency appeared first on UserActive.

                • How a Product Design Agency Can Help Scale your SaaS

                  In the world of SaaS, scalability is not just a goal but a necessity for success. As SaaS products look to grow their user base and expand their service offerings, the role of product design becomes increasingly important. Product design agencies, with their specialized expertise and creativity, play a key role in this scenario, helping The post How a Product Design Agency Can Help Scale your SaaS appeared first on UserActive.

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