Discover the Best SaaS Resources on SaaS Hub
- Salesforce, Samsara, Monday and More: “Layoffs are Over. We’re Back to Hiring. Thousands.”
So tougher times aren’t over for everyone that has had them. But we’re lapping tougher times for many, and for many others, it’s just plain time to hire again. So many Cloud and SaaS leaders kept hiring flat for the past 12-18 months, and yet still grew. That works for a while, but you end... Continue Reading The post Salesforce, Samsara, Monday and More: “Layoffs are Over. We’re Back to Hiring. Thousands.” appeared first on SaaStr.
- “Is the Seed VC Model Broken?” New!! 20VC With Floodgate, Founder Collective, Harry and Jason
So Harry Stebbings was kind enough to have us back in the new group format on 20VC with 2 of the legends in seed investing, Eric Paley of Founder Collective and Mike Maples of Floodgate: While both aren’t pure SaaS investors, they’re both in the top 1% (!), with investments in The Trade Desk, Okta,... Continue Reading The post “Is the Seed VC Model Broken?” New!! 20VC With Floodgate, Founder Collective, Harry and Jason appeared first on SaaStr.
- Watch The Top 7 Sessions From 2023 SaaStr Annual!!
Missed our biggest, best SaaStr Annual ever? No problem! We’ll start transcribing, publishing, Youtube-ing, and podcast-ing all the top sessions. Some are already up, and you can watch at ton of them here on the Live tab on YouTube. But if you want to catch up on the 7 Most Popular Sessions from 2023 Annual,... Continue Reading The post Watch The Top 7 Sessions From 2023 SaaStr Annual!! appeared first on SaaStr.
- State of the Cloud 2023 with Bessemer Venture Partners (Video + Podcast)
Bessemer Venture Partners share their annual State of the Cloud report, including a look back at the past year, current trends and benchmarks, plus tactics to improve efficiency and innovation. The post State of the Cloud 2023 with Bessemer Venture Partners (Video + Podcast) appeared first on SaaStr.
- Can We Even Afford to Do SMB Sales in the U.S. Anymore?
So I’ve been doing SaaS for a while, and the costs of doing business have just gone up. Inflation is everywhere. Salaries have gone up. Marketing expenses have gone up. And expectations for OTE have gone way up. The net effect I see this happening today is a squeeze in U.S.-based SMB sales positions. SaaS... Continue Reading The post Can We Even Afford to Do SMB Sales in the U.S. Anymore? appeared first on SaaStr.
- SaaS Is Growing Up: 4 Business Model Changes To Adopt with Notion Capital
Many of the fundamental business models that worked in the SaaS playbook are now changing. Discover four ways to stay relevant with Notion Capital. The post SaaS Is Growing Up: 4 Business Model Changes To Adopt with Notion Capital appeared first on SaaStr.
- How To Actually Succeed in SaaS: AMA Part 2 with SaaStr Founder And CEO Jason Lemkin
SaaStr Founder and CEO Jason Lemkin shares how to expand into the Enterprise as a new startup and the future of SaaS in this tell-all. The post How To Actually Succeed in SaaS: AMA Part 2 with SaaStr Founder And CEO Jason Lemkin appeared first on SaaStr.
- At About $2m in ARR, Every Great Hire Will Be Accretive.
The very best hires in SaaS cost you nothing. You can always afford them. Who should you hire, with limited budget? A VP of Sales? A Director of Demand Gen? Or A Head of Product? The answer is Yes. A truly great hire is >always< accretive. At least within just a few months. Hire anyone... Continue Reading The post At About $2m in ARR, Every Great Hire Will Be Accretive. appeared first on SaaStr.
- Dear SaaStr: What Percentage of Shares Should Be Set Aside for Employee Equity?
Dear SaaStr: What Percentage of Shares Should Be Set Aside for Employee Equity? Nuanced answer: A lot. But, the precise number today doesn’t matter. At a practical level, if you are growing quickly, you’ll typically grant 6-8% a year in additional grants (and dilution) — and maybe get half back as folks leave. VC answer:... Continue Reading The post Dear SaaStr: What Percentage of Shares Should Be Set Aside for Employee Equity? appeared first on SaaStr.
- 📕 Convertible Notes to Avoid a Down Round; Scaling GTM Strategy from a 25m to 50m ARR Business; The Most Scarce Resource in SaaS…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? 🎈 The many scientists who have identified fresh water and soil as the most valuable resources on earth may need to think again, as Vista Equity Partners founder and chairman
- 📕 How Low Will SaaS Valuations Go; 2022’s Outbound Sales Stack; The Top Product Strategy Frameworks…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? ❓ Last week, Tomasz Tunguz (MD at Redpoint Ventures) asked a question many are wondering, “how low will SaaS valuations go”? After all,
- 📕 Figma for Fifty (X); What Happens to VC when the Market Crashes; Solving Retention with Loops…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? 🎨 Just last week, Adobe shocked the software world by announcing their plan to acquire competitor Figma for a whopping $20b, representing a 50x ARR valuation
- 📕 Private Equity’s Love for Enterprise Software; How To Value Your Own SaaS Company; Caveats to Cohort Analysis…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? 🥰 Private Equity is smitten with B2B enterprise software, and there are plenty of reasons why. These tools are often mission critical with high switching costs (and in turn, great retention profiles), large ARPUs, and strong upsell potential. So why isn’t every SMB or Mid-Market founder dropping their project to work on something serving the enterprise? Well, as Axuall CEO Charlie Lougheed
- 📕 How to Retain Employees in a Hot Job Market; Knowing your ICP’s Buying Committee; Creating Sales Enablement Content…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? 🥜 Most operators consider content strategy to be a marketing activity, not a sales one, but Nutshell CRM is here to change your mind
- 📕 A B2B SaaS Sales Model Review; Dispelling the Confusing Aspects of Dilution; Being Shameless in Your Pursuit of the Truth…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? 👹 Early stage B2B SaaS VC, Senovo, released a three part, monster of a B2B sales model review geared towards companies scaling from PMF (Product Market Fit) to the growth stage
- 📕 Reconsidering Annual Plans; Finding your Brand Champions; Where Early Stage Founders Should Focus…
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? ☁️ 68% of the Cloud 100 (with public pricing) offer prepay annual plans, discounting plans by 20-30% on average in exchange for cash upfront. While this might seem like a great way to improve retention rates and CAC payback, that’s not always the case. According to
- 📕 Marketing During a Downturn; A CMO’s Keys to Success; Making the Most of Your Churn...
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? 🚘 The current state of the market is impacting almost everyone within software, but you could argue there is no one getting hit harder than the marketer. Reduced budgets (both their own and their customers’) means they have to work smarter and be more resourceful to land deals, which is easier said than done.
- 📕 How Public Software Multiples Impact the Private Market; Transitioning from a PLG to Enterprise Sales Strategy; 2022 Software M&A Update …
Welcome back to The SaaS Playbook, a bi-weekly rundown of the top articles, tactics, and thought leadership in B2B SaaS. Not a subscriber yet? 💇 It’s hard to say exactly how much public softwares’ cratering valuations are affecting the private market because we have limited info on private companies. But there are certainly signs indicating a decrease in private valuations as well –
- The Best SaaS Blog Posts and Resources Library
For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. In the process, we’ve selected the creme de la creme of all the content we’ve shared in the Roundup. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the …
- Unlocking Revenue Growth with Segmentation
You’re likely tracking all your global metrics to keep apprised of your business’ performance – ARR, churn, LTV, retention rates, etc. However, if high-level metrics are all you’re checking, you’re potentially missing trends in your data that hold the secret to unlocking more growth. Segmentation allows you to peel the onion layer by layer to …
- Scaling the Sales Tech Stack
Four experts from the SaaS world sit down to discuss sales tech stacks, evolving your sales team, and some common mistakes organizations make building sales teams and purchasing software. ChartMogul’s very own VP of Sales, Sara Archer heads the panel discussion. She’s joined by Graham Hunter, Head of Startup Program, Segment; Dani Riggs, Head of …
- How Migrating Our Database Eliminated Data Processing Incidents
TL;DR We sharded one of the core ChartMogul databases and changed its tables’ partitioning scheme from LIST to HASH. This way we managed to: Context ChartMogul receives millions of webhooks from various billing systems daily, normalizes and stores them in aggregated tables, and then presents subscription analytics as metrics and charts. This is a full …
- Keep Deals Moving Forward with Tasks
With SaaS revenue growth at the slowest it’s been in years, every deal counts. With Tasks for ChartMogul CRM, you can track and prioritize all tasks associated with your leads, opportunities, and customers. You can stay on top of what’s next for every deal, collaborate more effectively with your team, and improve sales performance. Your …
- Net Negative Churn in SaaS — Definition, Benchmarks & Tips
Churn, SaaS companies should avoid it like the plague. It’s a silent killer! But is the term churn always bad? Say hello to negative churn, churn’s much more friendly sister metric. You won’t avoid negative churn, in fact, you should do everything in your power to achieve it. If you’re looking for positive growth, you …
- The SaaS Event Strategy For In-Person Events
Sponsoring events like SaaStr or SaaStock is one of the cornerstones and highlights of our in-person event strategy each year. Why? Our ideal customer profiles (ICPs) are SaaS companies. We know that our customers, partners, and prospects are going to be roaming the halls of conferences like these. However, the decision to sponsor a conference …
- SaaS Growth Trends in 2023
What can be said about growth in the SaaS landscape in 2023? It’s unique. It’s challenging. Maybe best of all it’s hopeful. We can say decidedly: there’s a stark contrast between today and in 2020 and 2021. New business is the slowest it’s been in years. Our data shows an uptick in 2023, possibly a …
- A Guide To SaaS Customer Retention Metrics & Benchmarks in 2023
Companies with best-in-class retention grew at least 1.8x faster than their peers in 2022. In an uncertain market, customer retention is key. So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. A low …
- A leader in Customer Success: Our latest G2 community awards
3 – min read G2 recognizes Totango as a leader in customer success G2, the software industry’s largest and most trusted marketplace, unveiled their 2023 summer report, and there are cheers all-around, as Totango was honored with 15 leader badges, including “Most Implementable” in the Enterprise Implementation Index for Customer Success software! We believe the flexibility and versatility of … A leader in Customer Success: Our latest G2 community awards Read More » The post A leader in Customer Success: Our latest G2 community awards appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- Introducing Totango In-App: cross-functional communications for customer success
2 – min read We are thrilled to announce an exciting new product as part of our Composable Customer Success platform: Totango In-App! Advanced by the acquisition and integration of Lou, a digital adoption tool, Totango In-App will allow enterprise businesses to deliver compelling in-product experiences to their users even as they manage the broader customer journey with the … Introducing Totango In-App: cross-functional communications for customer success Read More » The post Introducing Totango In-App: cross-functional communications for customer success appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- The CXO dream team:
Why marketing, sales, and CS should unite to drive growth
5 – min read Three learnings from TSIA on why your go-to-market leaders have an opportunity to work better together to drive growth. When it comes to understanding customer needs, marketing, sales, and CS teams are the experts, so it’s on us to work together to define today’s most valuable growth opportunities. Last week at the TSIA World: … The CXO dream team: Why marketing, sales, and CS should unite to drive growth Read More » The post The CXO dream team: Why marketing, sales, and CS should unite to drive growth appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- Totango AI innovations set to boost customer success productivity
3 – min read Welcome to the era of “do more with less.” That phrase has become the earworm of 2023, stuck in our head no matter how many other tunes we try to sing. In this uncertain time, many business leaders are seeing budget cuts, longer sales cycles, and forecasts being continually reexamined … but there is good … Totango AI innovations set to boost customer success productivity Read More » The post Totango AI innovations set to boost customer success productivity appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- Totango product innovations help CS drive predictable revenue growth
3 – min read It’s no secret that businesses have been hit hard in 2023. With budgets being cut, staff being laid off, and sales cycles getting longer, many businesses are feeling the pressure, especially in the tech sector. To survive this tough “do more with less” climate, companies are turning to their customer success (CS) teams to ramp … Totango product innovations help CS drive predictable revenue growth Read More » The post Totango product innovations help CS drive predictable revenue growth appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- 3 ways to effectively scale your CS operation
2 – min read In today’s challenging economic climate, teams must ensure they are utilizing the right initiatives to protect and grow customer loyalty. Enter customer success operations: a data-driven process that helps organizations understand how their initiative performance impacts key business results – ultimately safeguarding revenue for long-term growth. At the Customer Success Festival in New York City, … 3 ways to effectively scale your CS operation Read More » The post 3 ways to effectively scale your CS operation appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- 5 tips to supercharge your CS operations playbook
4 – min read Challenging economic times really put pressure on teams to retain revenue. How can you ensure you’re aligning resources to the right initiatives that will protect and grow your customer base? Thankfully, customer success operations has come to the rescue. By collecting and analyzing data that helps you implement and understand the effectiveness of customer success … 5 tips to supercharge your CS operations playbook Read More » The post 5 tips to supercharge your CS operations playbook appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- How To Ask A Client For A Referral [+ Templates]
7 – min read ClieOne of the most basic principles of customer success is using your products and services to create advocates for your company/product/brand. Having an army of happy customers can do much of this legwork for you. The fact of the matter is that customers are influenced by word-of-mouth two to 10 times more than they are … How To Ask A Client For A Referral [+ Templates] Read More » The post How To Ask A Client For A Referral [+ Templates] appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- Why is CS hiring so hard? Tips for finding your people
3 – min read As subscription models and recurring revenue become the norm for both SMBs and enterprise solutions, customer success is becoming an essential part of businesses across the globe. It’s clear to corporate leaders that strong onboarding and ongoing engagement help convert tentative new relationships into happy customers and established revenue streams; and risk management protects hard-earned … Why is CS hiring so hard? Tips for finding your people Read More » The post Why is CS hiring so hard? Tips for finding your people appeared first on Best Customer Success Blog: Articles for Enterprise Growth.
- What Is a Lead Generation Website? (And How to Build One)
This often includes their name, email address, and phone number—but it can also include things like how much money they make, where they live, and more. While an entire website can be dedicated to this purpose, a single page…Read more ›
- Follow Our Content Audit Process for 2023 (Template Included)
Even if you pour your heart and soul into your content, it’ll often fail to rank, convert, or do anything for your business. It’s frustrating. But you don’t have to leave these pages to die a slow, painful death. You…Read more ›
- Rich Snippets: What Are They & How Do You Get Them?
Rich snippets aren’t a Google ranking factor, but they can make your website’s search results stand out from the crowd. So what exactly are rich snippets, how are they different from other SERP features, and how can you get them…Read more ›
- Ethical Marketing: Definition, Principles, & Examples
In this guide, we’ll explore the principles it encompasses and how you can incorporate them into your business. This depends on your principles and what you define as ethical—but to get more concrete answers, we spoke with some marketers and…Read more ›
- SEO Monitoring Explained: Best Free Tools to Get Started
Monitoring key aspects of SEO is important because it allows you to react to things that can impact your visibility in search engines, such as declining keyword rankings. This article will help you understand what’s worth monitoring on your…Read more ›
- B2B SaaS Marketing: The Ahrefs Guide
A buyer’s journey consists of the steps that a customer takes in order to purchase a product or a service. It’s everything from discovering the brand to comparing with competitors, checking the pricing page, chatting with sales, and so…Read more ›
- 12 SEO Best Practices to Improve Rankings in 2023
Here are 12 essential SEO best practices to help you level up your website’s performance. Search intent is the underlying reason for a user’s search in Google. It’s important because Google’s main job is to provide the best result…Read more ›
- 8 Best Traffic Analysis Tools
Moreover, checking out your competitors’ website traffic can help you identify areas for improvement on your own site. In this article, we will look at the top eight traffic analysis tools, what we like about them, and some tips on…Read more ›
- The Importance of Text Annotation in NLP: A Comprehensive Overview
If you have used or heard of the wonders of ChatGPT, you are already aware of the importance of text annotation because it is behind the marvels of ChatGPT as well as other similar types of generative machine learning tools. Natural language processing, precisely referred to as NLP, is a machine learning model to imitates
- How to Convert MP4 to MP3 Online for Free? Step By Step Guide
In a world filled with an abundance of multimedia content, there are often instances where you find yourself in need of extracting audio from video files. Whether it’s a quote from a movie, a song from a video clip, or a podcast that you want to enjoy while on the move, knowing how to convert
- Navigating the How To Buy SAAS Dashboard: A Complete Vendor Guide for Success
The dashboard is super easy to navigate. Once you get registered as a Vendor on the How To Buy SAAS marketplace, listing your products is a seamless process, and selling your product with fixed and variable pricing subscriptions. This blog will take you to the step-by-step process the dashboard offers you as a vendor. Also,
- 6 Best Soap2day Alternatives: Best Streaming Platforms 2023
2023 has not been a good year for binge-watchers and cinephiles who love to stream films and web series on Soap2day. Launched in 2018, Soap2day was one of the most popular free streaming websites until it was shut down in June 2023. With thousands of movies, web shows, and music to stream for free, it
- 10 Amazing AI Black Friday Deals 2023 [Updated]
Black Friday Saas sale is the most happening time of the year for the IT industry. With raining discounts and offers on premium AI features, this is the time to upgrade your business tools. AI tools have been the talk of the town for some time now, and the Black Friday sale is the best
- Micro SaaS and Micro-dropshipping Synergy: An Introduction to Collaborative Possibilities
In the ever-changing world of modern business, micro SaaS and micro-dropshipping have emerged as two shining stars in small-scale entrepreneurship. These small, flexible business models show what it means to be an entrepreneur. They use technology and creativity to carve out a niche in the vast e-commerce world. What are Micro SaaS and Micro-Dropshipping? Small-scale
- 800.com Review: Buying 800 Toll-Free | Vanity Numbers Get Easier
In this 800.com review, I will explain my observation and ease of use. Before that, to give a quick introduction, 800.com is a business phone number service platform. It offers local, toll-free, and vanity numbers for businesses. Starting from $23, it has 3 different pricing plans which can be paid on a monthly or yearly
- 100+ Black Friday Saas Deals You Should Grab in 2023
Black Friday Saas Deals is one of the greatest sales of the year and this sale is going to live now with exciting discounts on tons of SaaS Tools that usually businesses need in order to manage their operations. in a very smooth way. So, the wait is over now for all the shoppers and
- Campus Hiring Strategies: 5 Effective Ways to Enhance the Process
Today the competition is really high. The art of hiring from college campuses has become a key part of attracting young, skilled, and diverse talent. That can be further used for businesses that want to tap into a large pool of it. Companies must create and implement effective college hiring strategies. That will help you
- Mastering Product Adoption KPIs: A Roadmap to Sustainable Growth
If you are not constantly improving your product, then, in today’s world of hyper-competition, you are digging your own grave. That said, the question that one is compelled to nonetheless ask is that how exactly does one go about improving one’s product? That is an issue that plagues various companies all over the world and The post Mastering Product Adoption KPIs: A Roadmap to Sustainable Growth appeared first on SubscriptionFlow.
- How Your SaaS Pricing Strategy Can Help You Stay Competitive in the Crowded Market
Companies that look for customer relationship management (CRM) software have several options: Salesforce, HubSpot, Pipedrive and many more. Likewise, businesses that need to streamline their payment processing have numerous options: PayPal, Braintree, Stripe, and more. For subscription management, businesses have SubscriptionFlow, Recurly, Chargify etc. The point is in the B2B SaaS market, if one needs The post How Your SaaS Pricing Strategy Can Help You Stay Competitive in the Crowded Market appeared first on SubscriptionFlow.
- Empowering Enterprises: Leveraging SaaS with Single Sign-On
The business world of today is hyperconnected, with multiple information systems like customer relationship management (CRM), enterprise resource planning (ERP) software, e-commerce platforms, subscription management systems, and many more all integrated with the same SaaS platform. However, this creates problems in the areas of data security and safety. This is where Single Sign-On (SSO) authentication The post Empowering Enterprises: Leveraging SaaS with Single Sign-On appeared first on SubscriptionFlow.
- Mastering SaaS Reporting: Unleash the Power of Data for Business Growth
The world of SaaS moves at so fast a pace that there is simply no way a business can survive in this cutthroat industry by not investing in smarter ways to report their data. The reportage of data is as important for businesses as retention of memory is for humans—by storing your data into easily The post Mastering SaaS Reporting: Unleash the Power of Data for Business Growth appeared first on SubscriptionFlow.
- Unlocking Profitable Pricing: Mastering Subscription Box Strategies
Today, personalization and/or customization is the name of the game—your customers expect you to provide personally curated services and products to them and, in return for doing so, these customers are willing to pay top dollar as well. In short, today’s customers are little more than spoilt children. It is this larger trend in the The post Unlocking Profitable Pricing: Mastering Subscription Box Strategies appeared first on SubscriptionFlow.
- How Wix Integration Optimizes the eCommerce Checkout
In the eCommerce business market, day by day, it is becoming more and more difficult for retailers to hunt such customers who are as per their buyer persona, onboard these customers, and then retain them. eCommerce retailers often encounter situations where customers visit their online stores, and add items to their shopping carts, but ultimately The post How Wix Integration Optimizes the eCommerce Checkout appeared first on SubscriptionFlow.
- Mastering Your Finances: The Ultimate Billing Dashboard Guide
To make sure, all your payments are made on time, use automated billing and invoicing. And, in addition, keep billing data on hand through the use of a flexible billing dashboard. These two things will ensure that your strategy always stays ahead of the competition. Today, we’ll be taking a look at what exactly a The post Mastering Your Finances: The Ultimate Billing Dashboard Guide appeared first on SubscriptionFlow.
- Unlocking the SaaS Boom: A Guide to Seamless SaaS Implementation
Did you know that the SaaS market is expected to grow to a whopping $900 billion (USD) in 2023? That is larger than most countries’ GDP per annum. Why is this the case? And, more importantly, how do SaaS companies now go about implementing a SaaS solution to ensure that their company remains a part The post Unlocking the SaaS Boom: A Guide to Seamless SaaS Implementation appeared first on SubscriptionFlow.
- Feature-Based Pricing vs. Value-Based Pricing: Choosing the Right Path for Effective Subscription Management
For a subscription-based business, selecting an effective pricing strategy is crucial since it has a direct bearing on the venture’s performance, profitability, and long-term viability. Having the appropriate price strategy might make the difference between succeeding in a cutthroat industry and having trouble keeping subscribers. In addition to covering the cost of providing the service, The post Feature-Based Pricing vs. Value-Based Pricing: Choosing the Right Path for Effective Subscription Management appeared first on SubscriptionFlow.
- 5 User Activation Trends You Need to Follow in 2023
You're already familiar with the critical role user activation plays in your enterprise app's success. But are you on top of the latest trends that are shaping 2023? The landscape is evolving, and the techniques that worked yesterday might not cut it today.
- 5 Best User Onboarding and Activation Software to Consider
User onboarding and user activation are the lifeblood of any B2B SaaS. It's where retention starts, and churn ends.
- Increase User Activation Rate by Overcoming These 4 Obstacles
You've got a stellar B2B product or service, but somehow the expected rush of user activations isn’t materializing. Frustrating, isn’t it? The path to increasing user activations is often littered with unseen challenges. But what if you knew exactly what these obstacles were? More importantly, what if you knew how to navigate past them?
- Gamification Strategies to Engage and Retain Users
What should you work on when you establish a business? It’s increasing your customers' lifetime value. If you can gamify correctly, it will add value to your customer's lifetime. Moreover, when you do it the right way, it will also help you lower your overall marketing budget.
- 6 User Activation Metrics You Need to Track
Onboarding is a crucial stage in the lifecycle of any SaaS product. For B2B SaaS platforms, ensuring that new users transition smoothly can significantly impact user retention and product success. By understanding and monitoring the right metrics, product owners and managers can gain insights into the user experience and refine their onboarding processes.
- 6 Real-World Examples of Successful User Activation
In a bustling digital age, signing up for a new software or platform is as commonplace as sipping our morning coffee. But think back to when you last tried a new app or tool.
- Scaling Your Business with SaaS Video Marketing Techniques
Video marketing has become a powerful tool for businesses in the digital age. It opens the window to connect with your audience and promote products or services organically. Software as a Service (SaaS) companies can leverage the effectiveness of video marketing to scale their business and achieve their goals. This article explores various SaaS video marketing techniques. These techniques can help businesses reach a wider audience, engage potential customers, and drive growth.
- Here Is How to Streamline Customer Onboarding
Introducing new customers to your business can be a daunting process for both you and them. Creating an efficient customer onboarding process that makes the experience as painless as possible is essential. Streamlining your customer onboarding can save your business time and money while providing a great experience for your new customers.
- 5 User Activation Strategies to Engage Users Better
In the competitive space of B2B SaaS, engaging and activating users isn't just a nice-to-have; it's the very lifeblood of success.
- Role of AI in the Workplace Beyond Email Auto-Completion
In this generation, artificial intelligence (AI) has made significant strides in transforming the workplace, moving The post Role of AI in the Workplace Beyond Email Auto-Completion appeared first on blogs.yoroflow.com.
- Boost Your Sales Analytics Using a User-Friendly Sales Report Template
Table of Contents In today’s competitive business landscape, data-driven decision-making is crucial for success. Whether The post Boost Your Sales Analytics Using a User-Friendly Sales Report Template appeared first on blogs.yoroflow.com.
- Creating Inbox Placement-Optimized Cadence Templates in 6 Simple Steps
Table of Contents In today’s digital age, email marketing remains a powerful tool for businesses The post Creating Inbox Placement-Optimized Cadence Templates in 6 Simple Steps appeared first on blogs.yoroflow.com.
- Enhancing Team Efficiency: 6 Proven Workflow Strategies
Table of Contents Being a project manager often feels like being the conductor of a The post Enhancing Team Efficiency: 6 Proven Workflow Strategies appeared first on blogs.yoroflow.com.
- Exploring Project Integration Management: Implementation Strategies
Table of Contents Project Integration Management is the heart of project success. It serves as The post Exploring Project Integration Management: Implementation Strategies appeared first on blogs.yoroflow.com.
- Enhancing Efficiency and Precision Through Intelligent Document Processing
Table of Contents In our increasingly data-driven world, businesses encounter a myriad of difficulties in The post Enhancing Efficiency and Precision Through Intelligent Document Processing appeared first on blogs.yoroflow.com.
- The Significance of Omnichannel Customer Experience and Reasons to Invest
Table of Contents In the rapidly changing digital environment, businesses are at a critical juncture The post The Significance of Omnichannel Customer Experience and Reasons to Invest appeared first on blogs.yoroflow.com.
- Maximizing ROI: How Yoroflow’s Latest Release Can Boost Your Bottom Line
Table of Contents Yoroflow, a name synonymous with innovation and efficiency, has just unveiled its The post Maximizing ROI: How Yoroflow’s Latest Release Can Boost Your Bottom Line appeared first on blogs.yoroflow.com.
- 5 Must-Have CRM Integrations for Small Businesses
Table of Contents Today’s CRM systems are packed with advanced features and dynamic capabilities. If The post 5 Must-Have CRM Integrations for Small Businesses appeared first on blogs.yoroflow.com.
- How I would build a new startup if I had to do it all over
I've been brainstorming how I would build a new indie startup if I had to do it again in 2023. Here are 5 principles I’d use.
- Silverwood Theme Park Review, Travel Tips, and Photos
Here's my tips and advice for anyone going: best hotels, what time to get there, parking, ride tips, what to bring, and more.
- What happened to Paul Jarvis?
I hadn't heard from my friend Paul Jarvis in a while, so I sent him a message.
- What is Jobs to be Done? (JTBD)
JTBD is way to understand why a customer might buy your product. Here are examples of how it works and how you can use it with your product.
- Can you bootstrap a business if you have young kids?
I tried building multiple businesses while my kids were young, and, in retrospect, I'm wondering if I should have waited before I dived into the world of entrepreneurship.
- What is Bluesky social? (Twitter and Mastodon alternative)
Bluesky is a new social network that's an alternative to Twitter and Mastodon. I was invited back in February, and there hasn't been much momentum on the app... until the last week. There's been a sudden surge of interest (perhaps driven by FOMO?).
- How to make a podcast (and submit it to Spotify and Apple Podcasts) in 2023
Here's a guide that will help you get started with podcasting: gear, hosting, submitting to Spotify and Apple Podcasts.
- Is ChatGPT the next big startup platform?
The risks of building your startup on ChatGPT or other AI platforms
- 2022 year in review
Every year, I write a year-in-review blog post. Here are my business/bootstrapping highlights, plus a few personal experiences.
- 7 Lessons Learned from HubSpot's INBOUND 2023
Every year, HubSpot's INBOUND conference sets the tone for the inbound marketing, sales, revenue operations, and customer success world. But INBOUND 2023 was different. It wasn't just about trends or tools; it was a comprehensive blueprint of where the business world is heading. With a clear focus on customer-centricity, AI-driven strategies, and the power of community, HubSpot laid out a vision that every team, big or small, needs to pay attention to.
- 6 Key Trends from the State of HubSpot 2023 Report
If the past few years in the B2B market have taught us anything, it's this lesson: In a world of swift transitions, standing still is the biggest risk for enterprises. Amid technological, societal, and economic upheavals, New Breed's industry-first "State of HubSpot 2023" report goes beyond just presenting market trends. It captures how top revenue leaders adapt by strategically allocating budgets, refining hiring strategies, turning to external expertise, and streamlining tech infrastructures to maintain a competitive edge in any ecosystem scenario.
- PRESS RELEASE: New Breed Launches Annual 'State of HubSpot' Report
Revenue leaders expecting 100% growth rank AI as their number-one investment. New Breed announces the first ‘State of HubSpot’ report revealing trends, challenges, and how the best are achieving growth in the HubSpot ecosystem.
- New Breed Earns HubSpot’s Custom Integration Accreditation
The New Breed team is excited to announce we’ve earned the latest accreditation from HubSpot – this time the most technical one yet. We’re now proud recipients of HubSpot’s Custom Integration Accreditation. We're firm believers that every business and team should have access to connected, accurate data. With this, there are many processes and technologies that come into play. Companies need the ability to accelerate data-driven decision making, streamline processes and build more connectivity as a team. With custom-built solutions that integrate with HubSpot, connected data can be actualized and fuel overall business outcomes.
- Best Practices for Link Tracking in HubSpot (+Checklist)
Link tracking isn't just for reporting on your HubSpot campaigns—it's a powerful tool for onboarding, optimization, and revenue attribution. By understanding which of your campaigns are driving the most traffic and which sources are most effective, you can refine your digital marketing strategy to focus on what's working and improve what isn't.
- Google Analytics 4 Setup: A Complete Guide
Google Analytics is one of the most powerful tools for measuring and analyzing website traffic. Google Analytics 4 (GA4) is the platform's latest generation, offering a more advanced and intelligent way of tracking user behavior. In this guide, we’ll take you through the setup process step-by-step, explaining what’s new in GA4 and how it differs from regular Google Analytics.
- 25 High-Impact Email Subject Lines for Sales (+ ChatGPT Prompts)
Your email subject line is the gatekeeper, deciding whether your email gets opened or sent straight to the trash. It's a small piece of text with a big responsibility. But don't worry, we're here to help you master the art of crafting email subject lines that get your sales emails opened, read, and responded to.
- How to Create High-Converting Landing Pages (with Examples)
Having a compelling landing page is no longer a nice-to-have for your campaign—it's a necessiry part of your of your holistic lead generation strategy. A well-designed and optimized landing page can significantly increase conversions for your pay-per-click (PPC) or email marketing campaigns, leading to higher ROI. But how can you build a landing page that turns casual browsers into your committed customers?
- Your Pocket Guide to Q2, 2023 HubSpot Product Updates
HubSpot never stops innovating and improving, ensuring you have the latest tools to keep your sales, marketing, service, and other operations functions operating at their best. May 2023 release is no different, bringing a host of new features and enhancements to streamline your workflows and enhance customer experiences.
- Front goes beyond the unified inbox with a Zendesk-style knowledge base
Customer operations platform Front is better known for its omnichannel inbox that lets you aggregate all customer conversations in a single view — emails, chat conversations, SMS, social media messages. Today, the company unveiled a handful of new features that turns Front into a more complete customer support platform. By bringing all these features under
- 6 surveys that will get you prepped for Disrupt
Just in case you're wondering what's happening in the sectors our team's going to talk about at Disrupt, we've put together a handy primer of surveys.
- The 6 most important things to know about SaaS+ product architecture
Being aligned on these concepts will drive product roadmap, core technical architecture, pricing strategy and product marketing.
- ‘All-in-one’ sales tech platform FlashIntel raises $10 million
As businesses brace for a slowing global economy, they are seeking avenues to streamline budgets, including trimming their SaaS expenses. Sales tech, in particular, is known for being fragmented with an array of highly specialized solutions. That’s why Yi Shi started FlashIntel with an ambitious goal: offer an all-in-one sales platform to consolidate the sales
- Bad CTOs mean startups have millions of dollars’ worth of cap table dead weight
Welcome to Startups Weekly. Sign up here to get it in your inbox every Friday. This week, I’ve been looking at the evolution of tech startups. The journey from two or three co-founders to an exit or an acquisition is long and arduous, and it turns out that a lot of VCs aren’t particularly picky
- Finofo secures funding to challenge traditional forex with automated solution
Exchange rate volatility has long been a major headache for cross-border businesses. Historically, companies have sought protection by purchasing foreign exchange (FX) insurance or options, but most of these financial products operate like giant “black boxes”, Finofo‘s co-founder and CFO Charles Maranda told TechCrunch in an interview. Maranda’s company aims to provide more transparency and
- Monday.com shows it’s possible to post great results even in a slow market
Monday.com is continuing its streak of quick growth following its IPO. In addition to reporting a 42% rise in its revenue for the second quarter of 2023, the cloud-based platform that lets users create apps narrowed its operating loss and net loss, and improved its cash generation. Investors seem to like the progress, with its
- Pitch Deck Teardown: Unito’s $20M Series B deck
Even with some details omitted, we get a great picture of the company's narrative structure.
- Big Sky Capital debuts its $20M fund to invest in enterprise SaaS startups
Jahn Karsybaev and Adil Nurgozhin met while at the University of Montana and launched five startups together before forming Big Sky Capital.
- Navigating the SaaS Jungle: The Power of Management Platforms
As dawn breaks over the bustling cities of the digital world, companies find themselves maneuvering through an ever-thickening forest of Software as a Service (SaaS) applications. From task management tools to comprehensive CRM suites, the proliferation of SaaS products has undeniably revolutionized the way businesses operate. But with great power comes great ... Read more The post Navigating the SaaS Jungle: The Power of Management Platforms first appeared on SaaS Metrics.
- How To Become A Workplace Coach: 4 Skills All Managers Need to Know
Coaching in the workplace is important for organizations and teams to be more productive and get better results. And it’s not just about letting someone in from the outside for a few days or weeks. It’s an ongoing process that needs managers to work with their employees every day to help them ... Read more The post How To Become A Workplace Coach: 4 Skills All Managers Need to Know first appeared on SaaS Metrics.
- AI-Driven Digital Media Marketing: Enhancing Campaigns with Intelligent Automation
In the dynamic landscape of digital marketing, staying ahead of the curve is no longer a luxury but a necessity. With consumers becoming increasingly discerning and competition reaching new heights, marketers must embrace cutting-edge technologies to optimize their campaigns effectively. Artificial Intelligence (AI) has emerged as a game-changing force, empowering businesses to ... Read more The post AI-Driven Digital Media Marketing: Enhancing Campaigns with Intelligent Automation first appeared on SaaS Metrics.
- Unlocking Success on Online Marketplaces: A Comprehensive Guide
Nowadays digital platforms have emerged as one of the most powerful resources for small and big businesses to expand their audiences and increase their sales. Resellers can take advantage of the benefits these platforms have to offer, it is important to understand how they work. Along this article we will explore some ... Read more The post Unlocking Success on Online Marketplaces: A Comprehensive Guide first appeared on SaaS Metrics.
- 5 Tips to Help Upcoming Entrepreneurs Launch Their Business Successfully
Statistically, a mere 25% of new businesses manage to endure for 15 years or longer. The prospect of starting a business can be daunting, as it entails numerous considerations before taking the leap. From securing capital funding and crafting a robust business plan to assembling a talented team and launching your product ... Read more The post 5 Tips to Help Upcoming Entrepreneurs Launch Their Business Successfully first appeared on SaaS Metrics.
- SaaS for IoT: Connecting Devices and Enabling Smart Solutions
The intersection of Software-as-a-Service (SaaS) and the Internet of Things (IoT) is shaping up to be a crucial development in the technological space. With both sectors experiencing remarkable growth—SaaS slated to reach $441.26 billion by 2027 and the IoT market ballooning to $2,465.26 billion by 2029—the synergy between these technologies presents enticing ... Read more The post SaaS for IoT: Connecting Devices and Enabling Smart Solutions first appeared on SaaS Metrics.
- The Role of APIs in SaaS: Enabling Seamless Integrations and Extensibility
Are you an aspiring SaaS founder brimming with ideas but overwhelmed by the sheer number of options? One buzzword you might have encountered is API-based SaaS. This article aims to demystify what API-based SaaS is, its merits, and the challenges you should prepare for. By the end, you’ll have a clearer roadmap ... Read more The post The Role of APIs in SaaS: Enabling Seamless Integrations and Extensibility first appeared on SaaS Metrics.
- Automation Tools and Technologies: An Overview of Popular Automation Tools and Platforms
Business is changing fast, and a key driver of this is automation. This isn’t just a trendy buzzword; it’s a tool that companies use to do better business. Automation can do tasks faster and more accurately than humans. And it’s not just for big corporations. Let’s break down what automation is and ... Read more The post Automation Tools and Technologies: An Overview of Popular Automation Tools and Platforms first appeared on SaaS Metrics.
- SaaS and DevOps: Accelerating Software Development and Deployment
The rapid pace of today’s software development calls for an agile, robust approach to IT operations. Enter DevOps, a system that marries development and IT for seamless code delivery. But let’s be honest, implementing DevOps can be complex and costly. Thankfully, the intersection of SaaS and DevOps is offering a remedy. This ... Read more The post SaaS and DevOps: Accelerating Software Development and Deployment first appeared on SaaS Metrics.
- GTM 60: 261% More Likely to Trust a Company When Their Founders are Posting on LinkedIn with Sam McKenna
Sam McKenna is the founder of SamSalesConsulting, previous to that she spent 6 years at On24 ending up as their VP of Enterprise Sales, She then jumped over to LinkedIn as their Head of Enterprise Sales. Sam is also an advisor for high growth companies. She now leads an all women team of 11, has over 180 The post GTM 60: 261% More Likely to Trust a Company When Their Founders are Posting on LinkedIn with Sam McKenna appeared first on GTMnow.
- The 3 Stages of Hiring GTM Executives
The GTM Newsletter The post The 3 Stages of Hiring GTM Executives appeared first on GTMnow.
- Takeaways from SaaStr Part 1: Where SaaS is and Where SaaS will be in 2024
The GTM Newsletter The post Takeaways from SaaStr Part 1: Where SaaS is and Where SaaS will be in 2024 appeared first on GTMnow.
- GTM 59: Weekly Active Users Up 33% by Making the Hard Decisions Faster with Melanie Fellay
Melanie Fellay is the CEO and Co-Founder of Spekit, a just-in-time platform that is transforming how we learn at work. Spekit meets reps with the process guidance, enablement and knowledge they need, right when they need it, in their flow of work to help them be more efficient, drive more revenue and eliminate the friction The post GTM 59: Weekly Active Users Up 33% by Making the Hard Decisions Faster with Melanie Fellay appeared first on GTMnow.
- AI & The Evolution Of The Modern Revenue Stack
The GTM Newsletter The post <div>AI & The Evolution Of The Modern Revenue Stack</div> appeared first on GTMnow.
- GTM 58: How Stripe SuperCharged their SMB Team with Meka Asonye
Meka Asonye is a Partner at First Round Capital based in San Francisco. Before moving into venture, Meka was an active angel investor backing companies such as Coda, Alchemy, Rimeto (acq. by Slack), Snackpass and Stytch. Previously, he served as the VP of Sales & Services at Mixpanel, where he ran the more than 100-person global revenue team. The post GTM 58: How Stripe SuperCharged their SMB Team with Meka Asonye appeared first on GTMnow.
- 5 Ways to Drive Expansion and Increase NRR w. Mark Kosoglow
The GTM Newsletter The post 5 Ways to Drive Expansion and Increase NRR w. Mark Kosoglow appeared first on GTMnow.
- GTM 57: The Real/Raw Version of Selling a Start-Up with Eli Rubel
Eli Rubel is the CEO of MatterMade and NoBoringDesign, and has served as a Marketing advisor for companies like Dropbox, Loom, Productboard, Calm, and many others. Prior to MatterMade & NoBoringDesign, Eli was the founding CEO of Glider.com which he led through a successful acquisition to FPX. What you will learn The importance of leveraging Demand Efficiency for your business Being aware of The post GTM 57: The Real/Raw Version of Selling a Start-Up with Eli Rubel appeared first on GTMnow.
- 15 Mistakes GTM Teams Make When Moving Upmarket (and how to avoid them)
The GTM Newsletter The post 15 Mistakes GTM Teams Make When Moving Upmarket (and how to avoid them) appeared first on GTMnow.
- The 3 Big Problems with Asking “How Did You Hear About Us?” | 5-Minute Whiteboard
Marketing attribution is dying. Ad blockers. Privacy laws. The death of third-party cookies. Keyword (not provided). Dark social. It’s an attribution-trained marketer’s nightmare. Knowing which channels and tactics truly had an influence on every sale is next to impossible. Unfortunately, many folks think the remedy lies in a simple survey question at the end of a signup or checkout process.…
- If Your Marketing Mix Doesn’t Match Your Customer’s Journey… You’re Gonna Have a Bad Time | 5-Minute Whiteboard
Imagine that you have perfect knowledge of how every potential customer starts their journey to learn about the kinds of solutions your business offers. And that in that hypothetical, 25% of those potential customers learn about solutions in your space by typing keywords into Google. That’s a pretty reasonable average across most industries, but… guess what? You’re putting 75, 80,…
- We Analyzed Millions of ChatGPT User Sessions: Visits are Down 29% since May, Programming Assistance is 30% of Use
Generative AI, and ChatGPT in particular have been catnip to the tech press, the mainstream media, and the conversations of professionals in nearly every field. How is it going to disrupt your work?! Will AI replace you? Are Hollywood writers, real estate agents, dog walkers, and anesthesiologists even useful anymore? In concert with the fine folks at Datos, whose opt-in,…
- Two Announcements: SparkToro V2 Coming Soon and Brendan Hufford (Temporarily) Joining the Team
How is it only August? It feels like two years since January. Especially here at SparkToro, where the year’s had so much upheaval, despite our attempts to maintain Chill Work. Shortly after our pricing change in February, Twitter/X’s new owner announced a bevy of pricing and access changes to their API, including the deprecation of data SparkToro’s infrastructure relied on…
- Why the Worst Search Marketers Start Content Strategy with “SEO Keywords” — 5-Minute Whiteboard
I’m worried. Worried that thousands of agencies, in-house practitioners, and even marketing leaders who should know better are STILL prioritizing their content efforts based primarily or entirely on keywords for search. I get it. 10 years ago, that practice worked. It still technically works in a number of fields. Prioritize keywords, create content, publish, get links and ranking signals, earn…
- Modern Content Marketing: Your New Growth Flywheel
Many of us know the classic content marketing strategy to a tee. You use an SEO tool like Moz or Ahrefs to identify high volume keywords, ideally with low difficulty, you write the content that satisfies the query for those search terms, and then over time, you rank for keywords, improve your search rank, and more and more people find…
- 4 Ways to Distribute Content on Social Media | 5-Minute Whiteboard
Tactically, there’s an infinite number of ways to promote via social media. But, when it comes to distributing content, there are just four categories of promotion that every technique fits under. What are they? Which one should you use? Should you adopt a mix or stick to a single system? Find out in this week’s 5-Minute Whiteboard: Transcript: Howdy SparkToro…
- 5-Minute Whiteboard: Is Generative AI in Search Results the SEO Apocalypse?
In the not-too-distant future, we’ll look back at the days when a full 1/3rd of Google searches resulted in a free click to the open web and marvel at how good we had it. For the last few months, Google’s been telegraphing that generative AI answers will soon appear in search results. These pieces of content will be drawn from…
- 5-Minute Whiteboard: Why You Can’t Just Crank Up Marketing to Get More Sales
CEO/Sales Leader: “Hey marketing team! We’re behind on our quarterly sales goals and only have 3 weeks left. Do some marketing why doncha?! Crank up them SQLs!“ Marketer: “Yeah, that’s not really how this discipline works. It’s a long lead cycle between awareness, branding, and conversion, and…“ CEO/Sales Leader: “Sorry exec team. Marketing underperformed and that’s why we didn’t meet…
- He’s Been A Creator For More Than A Decade – Here Are His Top Lessons
In this interview, Matt Ragland shares his thoughts and advice about content creation and social media from his decade-long career as a creator.
- The Social Media Manager’s Daily, Weekly, Monthly Checklist
A complete list of social media tasks and projects, placed onto a downloadable checklist for daily, weekly, monthly schedules.
- 11 YouTube Shorts Creators to Inspire Your Next Viral Video
A curated list of YouTube Shorts creators worth watching — both at the top of their game and on the rise — and how their content helps them stand out.
- Open Books: The Therapist Turned Coach Who’s Projecting $300,000 This Year
Meet Megan Halek, whose business is on track to reach $300,000 this year. Read all about it in Open Books, Buffer's series of small business owners giving us a peek inside their books.
- I've Used Bluesky for 6 Months – Here's What You Should Know
Bluesky is a decentralized text-based social media platform. Here's what you need to know.
- The Growth Mindset Powering This Travel Creator’s Decade of Experience
In this interview, Francesca Murray shares with us the philosophies, mindset, and tactics that have kept her travel content creation going and growing over the past decade.
- 15+ YouTube Shorts Ideas For Your Next Video
If you’re looking for inspiration for your next short video, here are 18 YouTube Shorts ideas to help your content stand out and engage viewers in bite-sized bursts.
- Empowering Employees to Build Their Personal Brands on LinkedIn (+ Why You Should)
Everything you need to know to kickstart a personal branding movement on LinkedIn within your own team or business — and why it's a win-win for both employee and business.
- 20+ LinkedIn Profile Tips (Guaranteed Ways to Stand Out)
You need a super compelling profile to enhance your online visibility and gain trust. Here are some top tips for creating a great LinkedIn profile.
- How to create Facebook Business Manager Account?
Step-by-step process to create Facebook Business Manager account you need to get approved to receive full access of WhatsApp Business The post How to create Facebook Business Manager Account? appeared first on .
- 10 Effective Loan Email Templates You Must Know
Once upon a time, in the digital land of finances, there lived a bunch of magical emails. No, they couldn’t The post 10 Effective Loan Email Templates You Must Know appeared first on .
- Top 10 Credit Email Templates To Boost Credit Sales
Knock, knock. Who’s there? A credit email that’s here to turn your sales game up a notch! Imagine emails with The post Top 10 Credit Email Templates To Boost Credit Sales appeared first on .
- Top 10 Effective Email Templates For Bike Sales
Why did the bicycle fall over? Because it was two-tired! If you’re in the business of selling bikes, you know The post Top 10 Effective Email Templates For Bike Sales appeared first on .
- 8 Car Sales Email Templates You Must Know
Ever received an email that made you want to jump into a new car and hit the open road? Well, The post 8 Car Sales Email Templates You Must Know appeared first on .
- Top 10 Real Estate Email Templates For Your Business
Why did the real estate agent bring a ladder to the showing? Because they heard the property had “high” potential! The post Top 10 Real Estate Email Templates For Your Business appeared first on .
- Top 15 Appointment Reminder Texts You Must Know
In today’s fast-paced world, keeping up with appointments can be a real challenge. But fear not! We’ve got a trick The post Top 15 Appointment Reminder Texts You Must Know appeared first on .
- Top 8 Gentle WhatsApp Reminder Message Templates
Ever been in a situation where you’re juggling multiple tasks at work, and suddenly, a meeting you completely forgot about The post Top 8 Gentle WhatsApp Reminder Message Templates appeared first on .
- Top 10 WhatsApp Follow-Up Messages You Must Know
Picture this: you send a message, eagerly waiting for a reply. But, the response just doesn’t come! No need to The post Top 10 WhatsApp Follow-Up Messages You Must Know appeared first on .
- The ROI of Accessibility in SEO
Discover the return on investment of accessibility in SEO and learn why it’s crucial for your business. Gain greater revenue, improve user experience, and stay compliant with legal standards.
- GenAI and the Future of Branding: The Crucial Role of the Knowledge Graph
Learn how Generative AI can enhance your brand's online presence. Discover the crucial role of Knowledge Graphs in ensuring accurate and reliable information in the evolving world of AI-driven chatbots and search engines.
- How to Repurpose Your Old Content – Whiteboard Friday
Breathe new life into your existing content. Join Ross Simmonds in this Whiteboard Friday as he shares strategies to transform your old content into valuable assets that drive results and boost brand authority.
- How to Make AI Your Writing Sidekick for Content Marketing
Tasmin shares her tips on how to make AI your content marketing sidekick. Optimize every step of the process, from generating ideas to crafting headlines and simplifying your writing.
- Author names: Do They Matter? How to Attribute Content
Learn about the importance of author attribution in content creation and SEO. Discover when and why to attribute content to authors, and gain insights from Google's perspective.
- How to Create an SEO Forecast [Free Template Included] — Whiteboard Friday
Learn how to forecast and demonstrate the value of your SEO efforts in this week's Whiteboard Friday and put it into practice with a free worksheet. Tom Mansell talks about quantifying predicted SEO value, closing performance gaps, and calculating ROI.
- How to Future-Proof Your Brand with SEO
Learn how to future-proof your brand with SEO by adapting to the ever-changing digital landscape and securing your online presence. Follow Minnie’s eight essential tips to ensure your brand's long-term success through SEO.
- August 18 Algo Update: The Cyclone Before the Storm
Dr. Peter Meyers discusses a volatile SERP with reference to a reduction of indented results, which occurred before the August 2023 algorithm update.
- Why Should SEOs Measure Brand? — Whiteboard Friday
In this Whiteboard Friday, Tom discusses why SEOs should measure their brand, with specific reference to Moz’s new metric, Brand Authority.
- Risk Mitigation in Key Account Management: How Playbooks Can Help
Risk mitigation in Key Account Management: Solving KAM challenges has never been this exciting! Dive into discover expert insights and success strategies
- What is a Marketing Playbook? Where can I Download a Free Template?
Unlock the secrets of a Marketing Playbook! Get insights on what it is and access a complimentary template for your marketing success.
- What Is a Business Sales Playbook? Where can I Download a Free Template?
Ready to supercharge your sales team for ultimate success? Learn how a dynamic business sales playbook equips your team with the essential tools to conquer your business goals and objectives.
- What is a Finance Playbook? Where can I download a Free template?
Discover how effective management and a well-structured financial playbook can supercharge your organization. unlock the secrets to business success!
- Intelligence, Automation, and the Future of Key Account Management Survey
Unlock the secrets to Key Account Management excellence! Our survey report is your golden ticket to KAM success. Download it today and start the journey!
- What is a Key Account Management Playbook? Where can I download a Free template?
Having a set standard and guidelines in the Key Account Management Playbook can simplify & automate account management for an organization.
- How Should Customer Success Leaders Enable Their Teams? What Are Some Great CS Benchmarks to Attain?
Discover effective ways for Customer Success leaders to empower their teams. Explore top CS benchmarks for exceptional performance and growth in this insightful blog.
- What Is a Customer Success Dashboard? Where Can I Check Out Some Templates?
Discover the power of a Customer Success Dashboard and find templates to boost your business insights and performance.
- What Is a Customer Success Meme? Some Things to Keep in Mind While Creating One?
Discover the world of Customer Success memes and expert tips for crafting engaging and memorable ones. Get creative now!
- Script Examples of Angry Customer Situations and Response Best Practices
Photo Attribution: Blueastro/Shutterstock.com Have you ever faced a challenging situation with an upset customer? It's a moment that can make or break the overall experience. Today, we're providing angry customer role play script scenarios and techniques to manage these challenging interactions. With some prepared scripts and the right approach, you can turn a difficult conversation into a positive outcome, all while enhancing loyalty and building stronger customer relationships along the way. [More]
- 12 Help Desk Ticket Examples (With Templates) For Busy IT Managers
Photo Attribution: Lucien Fraud/Shutterstock.com IT help desks are busy operations. Customers, whether internal or external, are calling and, in most cases, sending support tickets via online forms and Live Chat. IT Service Management (ITSM) teams don't have time to write every single response message from scratch. You need a ready-to-use set of templates to cover the most commonplace scenarios, such as printer, password, and third-party software (SaaS) problems. [More]
- SLA Formula: How to Calculate and Improve Service Level Agreement Scores
Photo Attribution: TarikVision/Shutterstock.com When it comes to customer service and IT support, Service Level Agreements (SLAs) are essential for ensuring high-quality customer service and maintaining contracts between in-house teams, customers, and service providers. As call center and IT help desk managers, your ability to maintain high SLA scores can significantly impact both customer satisfaction and the efficient running of contact center or IT operations. [More]
- Top 10 Customer Satisfaction Goals: Achieving Business Success
Photo Attribution: Sammby/Shutterstock.com In today's business landscape, where online reviews and customer feedback can make or break a brand, customer satisfaction goals play a critical role. These goals, when thoughtfully crafted, act as a compass guiding businesses to address specific pain points, tailor products or services to evolving needs, and innovate where necessary. Achieving these benchmarks signals a deeper understanding of customer preferences, needs, and desires. Businesses that excel in setting and reaching customer satisfaction goals often see direct results: higher retention rates, more referrals, and a distinct competitive advantage in their markets. [More]
- 15 Top Strategies to Ensure Customer Satisfaction
Photo Attribution: VectorMine/Shutterstock.com As businesses try to stand out in a competitive market, creating a good customer experience strategy has become critical. The importance of this lies not just in the fact that it leads to higher customer satisfaction, but more importantly, it impacts the bottom line. Recent studies have confirmed the crucial link between customer experience and business outcomes. According to a report by Forrester, mass market auto manufacturers that improve their CX scores by 1 point can lead to a whopping $1 billion+ in extra revenue. [More]
- Giva’s List of 25 Top Call Center Statistics of 2023
Photo Attribution: johavel/Shutterstock.com Call centers are a mission-critical component of numerous types of businesses, from banks to healthcare providers, telecoms to airlines. Call center managers operate in a world of data, statistics, Key Performance Indicators (KPIs), customer satisfaction, and dozens of other metrics. It can be difficult to know which call center productivity metrics are the most important. [More]
- Preventing Help Desk/Call Center Burnout: Ideas for Managers and Agents
Photo Attribution: topvector/Shutterstock.com Burnout, stress, and anxiety are at epidemic proportions, and it's a serious problem in IT, ITSM help desk, and call center functions across the US and worldwide. Burnout "is a special type of work-related stress — a state of physical or emotional exhaustion that also involves a sense of reduced accomplishment and loss of personal identity." [More]
- Breaking Down the CS-CX Organizational Silos
Photo Attribution: IR Stone/Shutterstock.com In the fast-paced world of business, organizational silos have long been a notorious challenge that can hinder growth and innovation. Picture a collection of separate departments or teams working in isolation, each focused solely on their own goals and priorities, disconnected from the broader organizational mission. This silo mentality can create barriers to effective communication, collaboration, and, most importantly, the seamless delivery of customer solutions. [More]
- 20 Call Center Scripts with Examples and Templates
Photo Attribution: ArtHub01/Shutterstock.com Call center scripts assist support agents in providing the best customer experience in the unpredictable environment of customer service interactions. They can also help prevent customers from having a bad experience, which can increase customer loyalty. Without call center customer service scripts, agents might find themselves lost for words or unable to know how to handle a situation, increasing stress and potentially employee turnover. [More]
- Kathy Sierra Your App Makes Me Fat
Your app makes me fat, Kathy Sierra, July 24, 2013 Kathy Sierra’s blog is sadly no longer live but this is one of a number of posts that underlines why she is THE BEST. It’s been recovered from the WayBackMachine for posterity. Your app makes me fat In 1999, Professor Baba Shiv (currently at Stanford)
- Kathy Sierra Presentation Skills Considered Harmful
Presentation Skills Considered Harmful, Kathy Sierra, October 4, 2013 Kathy Sierra’s blog is sadly no longer live but this is one of a number of posts that underlines why she is THE BEST. It’s been recovered from the WayBackMachine for posterity. Presentation Skills Considered Harmful There is no cure for presentation stage fright. You can
- The Importance of Honesty vs Niceness
Might our apprehension about becoming the dreaded “worst boss” unwittingly steer us in that direction? Gallup’s research reveals that businesses make the wrong managerial choices a staggering 82% of the time, leaving just one out of every ten managers genuinely effective in their role. Hence, the pivotal query that every team or company leader should
- BoS USA made easy
We know you sometimes have so much on your plate you just don’t get around to things – especially with so many aspects to factor in. So we’re making your life one little bit easier with a limited number of tickets which INCLUDE either a 3 night or 4 night stay at the Marriott City
- BoS Bytes
BoS Bytes – 3 Things to Make You Smarter There’s a ton of terrible content out there. Three golden nuggets I guarantee are worth your time. 🎙 Against the Rules 📃 Generative AI and Intellectual Property 📄 Wealth for Founders – The Wealth Benchmark Calculator
- Chris Mele at BoS USA 2023
Investors, pricing science, and optionality
- PreReg at BoS USA 2023
We like to welcome you to BoS and help you meet some of your fellow attendees before you step foot in the auditorium. With a new city, new venue, and new speakers to look forward to, you’ll be glad to hear one thing we aren’t changing* is the Sunday evening PreReg drinks reception. Date: Sunday
- Countdown to USA 2023
Find out more about BoS USA 23 Book Now
- April Dunford at BoS USA 2023
Your Differentiated Value Should Be Your Sales Pitch
- Churn vs. Retention Rate: Supercharge your revenue growth by knowing the difference
Churn and retention rates might look like two sides of the same coin, but they measure two different aspects of your customer journeys and apply them to other teams. The churn rate captures the drawdowns of customers that have exited your platform in a particular period (monthly, quarterly, annually) and better indicates the issues nesting
- How to Drive Up Customer Loyalty with Personalized Retention Offers
As your business grows, there’s almost always a point where you’ve zoomed out so far that you can no longer distinguish one customer from the other. The different dots somehow merge to form a larger blob. Individual names get lost and are remembered as ICP definitions. Everything is fine until you stub your toe on
- The Impact of Sales Tax on Subscription Businesses During a Down Economy
As a subscription-based business, you may already be familiar with sales tax compliance challenges. But compliance can become even more complicated during an economic downturn coupled with potential changes in consumer behavior. When sales decline, increase, or shift unpredictably, it’s essential to stay on top of sales tax rules and regulations to avoid penalties and
- Empowering Lifelong Learners: How E-Learning Businesses Shape the Future
How e-learning will change the future of education
- Why As-A-Service is the Future of Business Flexibility
Customers increasingly ask for convenience and flexibility. Why? Mainly because they are experiencing it in their own private lives while using services like Airbnb, Spotify, Netflix, etc., and enjoying the freedom of these models. Naturally, they look for the same seamless experiences in their business interactions. But what does it mean for businesses to be
- ‘Catalog’ Your Way to E-Learning Success
2020 has been a banner year for e-learning. Ride the growth curve with the perfect course catalog teamed with the right product catalog.
- How to Scale your E-learning Business with Subscription Billing Software
There's an enormous growth opportunity for e-learning businesses all over the world. This article will explore the current state of the e-learning landscape, the challenges, and four growth strategies for e-learning businesses.
- Winning Revenue Growth With a Retention-first Mentality
The year is 2004. Amazon’s business is being challenged on all fronts. At $18 billion, Bezos’s largest competitor is a $33 billion eBay. Footfalls at a few maverick brick-and-mortar stores (like Best Buy) have only been increasing annually. Toys ‘R’ Us just issued a fresh legal procedure suing Amazon for violating an exclusivity contract. And,
- Scaling from $1M to $10M: A growth checklist
The journey to your first $10M is an incredibly exciting one. Here's a a beginner-friendly list you can use to guide your strategies.
- GetProspect Review
Collecting leads manually on LinkedIn these days just doesn’t cut it anymore—especially for businesses that live and die by the number of... The post GetProspect Review appeared first on The Daily Egg.
- FunnelKit Review
From the moment a customer lands in your ecommerce store, a lot needs to happen for them to make a purchase. You’ve... The post FunnelKit Review appeared first on The Daily Egg.
- Accredible Review
You love learning. We love learning, too. And while you’re at it, it’s nice to get certificates for completing a workshop or... The post Accredible Review appeared first on The Daily Egg.
- FS Poster Review
Crafting a beautifully written post on your WordPress site only to have it go unread can be heartbreaking. But if you aren’t... The post FS Poster Review appeared first on The Daily Egg.
- actiTIME review
With businesses and teams becoming more remote and dispersed by the day, keeping track of things like billable and non-billable hours, employee... The post actiTIME review appeared first on The Daily Egg.
- Richpanel review
Ecommerce store owners know that each customer is unique, so answering their questions and providing good customer service practices is inherently difficult.... The post Richpanel review appeared first on The Daily Egg.
- Customily Review
Whether it’s a monogrammed mug or a personalized phone case, custom items can make for incredibly thoughtful and meaningful gifts. And if... The post Customily Review appeared first on The Daily Egg.
- Best Domain Brokers
Say you have a great idea for your new website’s domain name. You do a quick search and realize it’s taken. You... The post Best Domain Brokers appeared first on The Daily Egg.
- Best Online Reputation Management
Your business’s reputation may be the last thing on your mind—but deep down you know it shouldn’t be. It’s tough to think... The post Best Online Reputation Management appeared first on The Daily Egg.
- Navigating Failure's Roadmap: A Journey To Tech Triumph With A SaaS Expert
Parker got the ball rolling with his business ventures back in college, and let's just say he had his fair share of bumps along the way.
- Pentathlon Ventures Launches INR 450 Crore Fund II To Invest In 25 Startups
For Fund II, Pentathlon Ventures is raising capital from a mix of domestic and global limited partners encompassing business leaders, corporates and institutions
- 10 formas comprobadas de generar ingresos pasivos y ganar dinero en 2023
Desde iniciar un negocio en línea hasta publicar un e-book, estas son ideas inteligentes con las que puedes empezar a generar ingresos pasivos.
- 10 Proven Ways to Generate Passive Income in 2023
From starting an online business to publishing an ebook, these are smart passive income ideas to help you get started.
- How to Successfully Launch a Product in Under 90 Days
Build a solid, sustainable foundation for your SaaS or fintech business.
- Accel Collaborates With Boston Consulting Group To Launch Lean Scaling: A SaaS Founder's Handbook
The handbook presents practical knowledge and insights from India's SaaS companies, to help Indian SaaS founders prepare for scaling efficiently
- How Indian SaaS Industry Can Touch Global Highs
Over 1,600 Indian SaaS companies were funded over the past five years, out of which around 14 of them exceed $100 million in ARR (Annual Recurring Revenue) as compared to five in 2020.
- Debt Collections SaaS Platform Credgenics Raises $50 Million In Series B Funding
The company will use the additional funds for product innovation and enrichment, international business expansion, and capturing other BFSI industry segments
- How Generative AI Is Changing the Face of SaaS
A recent report by SaaSBoomi in partnership with McKinsey says that Indian SaaS companies stand poised to embrace the wave of Generative AI by building world-class AI-powered products
- September release: Simplifying Workflows through Branching
BetterCloud announces a number of new updates and features designed to help IT teams eliminate even more of their manual tasks, simplifying new employee onboarding and offboarding, and also giving IT back even more time in their day.
- BetterCloud leads the pack in SaaS Management Operations on G2
G2 just released its Fall 2023 Grid Reports and we’re excited to announce that BetterCloud has been named a Leader in a whopping 32 G2 Grid Reports.
- Fast to Set Up, Easy to Use: How BetterCloud Delivers Time to Value within Weeks
With SaaS management platforms, it’s critical to evaluate time-to-value and what accelerates it. Learn why BetterCloud is among the best in the industry.
- Product Tip Tuesday: BambooHR Integration
Learn how BetterCloud’s native integration with BambooHR maximizes IT and HR efficiency.
- How BetterCloud Enhances File Management and IT Efficiency for Law Firms
Learn how BetterCloud addresses the unique challenges faced by IT teams in the legal industry.
- Making the Business Case to the CFO: 5 Questions You Should Answer
To make the business case to the CFO that helps you get approval for a SaaS management platform, read on to learn the 5 questions you must absolutely answer.
- Product Tip Tuesday: Scheduled On-Demand Workflows
Learn how to easily configure and specify a date and time for executing a Workflow in BetterCloud, giving you flexibility in how you initiate your automations.
- BetterCloud’s New Automation Features Optimize IT and HR Operations
Learn about BetterCloud's new capabilities designed to enhance the IT automation journey.
- How BARK Saved Over 2,000 Hours of Manual IT Work With BetterCloud
Learn how BARK eliminated over 2,000 hours of manual IT work with BetterCloud.
- 10 Powerful AI Marketing Tools to Grow Your Business in 2023
The widespread adoption of artificial intelligence (AI) in marketing has reached a pivotal moment. Nowadays, it’s rare to come across any company, regardless of its size, that doesn’t leverage cutting-edge AI marketing tools to better their brand or business’s marketing efforts. Whether you’re a blogger, an e-commerce entrepreneur, an affiliate marketer, or part of a The post 10 Powerful AI Marketing Tools to Grow Your Business in 2023 first appeared on Process Street | Checklist, Workflow and SOP Software.
- Digital Employee Engagement Unplugged (How to Build Remote Culture & Trust)
Want to take your onboarding to the next level? You’re in for a treat with our latest podcast featuring Erin and Wristy, who dive into some game-changing approaches to humanizing the workplace and leveling up your team culture. If you’re an HR pro, team leader, or just a culture-curious individual, this one’s for you. Here’s The post Digital Employee Engagement Unplugged (How to Build Remote Culture & Trust) first appeared on Process Street | Checklist, Workflow and SOP Software.
- Process Street Helped Leverage Retain Knowledge & Increase Efficiency
Leverage is an operations consulting firm that helps teams optimize their processes by introducing them to top workflow management tools. One of these tools is Process Street, which Leverage uses for its own daily recurring tasks. The company’s CEO and founder, Nick Sonnenberg, even features Process Street in his book Come Up for Air: How The post Process Street Helped Leverage Retain Knowledge & Increase Efficiency first appeared on Process Street | Checklist, Workflow and SOP Software.
- Podcast #12: Secrets of Globally Distributed Onboarding (Justine Van den Mooter)
In this podcast episode, we interview Justine Van den Mooter from Qwilr about designing an effective onboarding experience. We discuss creating a comprehensive onboarding process for all new hires, regardless of their role or location, fostering manager involvement, and providing a supportive environment for new employees. Justine shares her experience in revamping Qwilr’s onboarding process The post Podcast #12: Secrets of Globally Distributed Onboarding (Justine Van den Mooter) first appeared on Process Street | Checklist, Workflow and SOP Software.
- Employee Spotlight: Gustavo Amaral, Customer Success Manager
When it comes to exemplifying our core value of continuous improvement, our Customer Success Manager Gustavo Amaral is at the forefront. That’s why we are thrilled to feature him as the star of our new Employee Spotlight blog post! Gustavo’s commitment to personal and professional development at Process Street and beyond exhibits a strong desire The post Employee Spotlight: Gustavo Amaral, Customer Success Manager first appeared on Process Street | Checklist, Workflow and SOP Software.
- Employee Spotlight: Ashley Chain, Director of People & Operations
At Process Street, we take great pride in our exceptional team members, and today, we’re excited to shine the spotlight on one of our remarkable leaders – Ashley Chain. Ashley’s journey with us began even before the pandemic struck, making her a key figure in navigating our company through challenging times. As a female leader The post Employee Spotlight: Ashley Chain, Director of People & Operations first appeared on Process Street | Checklist, Workflow and SOP Software.
- 50+ Powerful AI Tools For Small Business You Can’t Ignore
If you’re looking for the best AI tools for small business, you’re in the right place! Running a small business can be challenging, but with the emergence of artificial intelligence (AI), you now have a powerful ally to overcome obstacles and achieve success. From streamlining financial management to automating recruitment, AI tools have become indispensable The post 50+ Powerful AI Tools For Small Business You Can’t Ignore first appeared on Process Street | Checklist, Workflow and SOP Software.
- Remote Work Engagement 101 (Secrets of Distributed Teamwork)
Luna Park is an online platform that connects remote teams with social games, icebreakers, and trivia that can be as short as five minutes or as long as 90. Since the pandemic, it’s pretty clear that remote work is here to stay, and that’s something Luna Park’s COO and co-founder Arlen Marmel saw early on. The post Remote Work Engagement 101 (Secrets of Distributed Teamwork) first appeared on Process Street | Checklist, Workflow and SOP Software.
- How to Use The Deming Cycle for Continuous Quality Improvement
Understanding quality and seeking to improve it is arguably the core purpose behind undertaking process improvements. Hence the creation of the Deming cycle. But where did this philosophy of process improvement come from? One key person is William Edwards Deming – sometimes referred to as Edward W. Deming. He’s principally a statistician, but one could The post How to Use The Deming Cycle for Continuous Quality Improvement first appeared on Process Street | Checklist, Workflow and SOP Software.
- 2023 Revenue Per Employee Benchmarks for Private SaaS Companies
A common metric by which SaaS companies track their performance is annual recurring revenue (ARR) per employee. This 2023 update explores the median ARR per employee broken down by company size and funding type, equity-backed or bootstrapped. The post 2023 Revenue Per Employee Benchmarks for Private SaaS Companies appeared first on SaaS Capital.
- 2023 Spending Benchmarks for Private B2B SaaS Companies
How much do SaaS companies spend on customer support or marketing? In day-to-day SaaS company operations, questions like the above are common. So, we asked survey takers what percentage of revenue is spent on cost of goods sold, customer support/success, selling costs, marketing costs, research & development, and general and administrative. This post summarizes the benchmarking data. The post 2023 Spending Benchmarks for Private B2B SaaS Companies appeared first on SaaS Capital.
- What is a Good Retention Rate for a Private SaaS Company in 2023?
As we have noted for many years, revenue retention is one of the most important metrics for ensuring medium- to long-term business health due to its compounding effect on growth. The relationship of new sale bookings to revenue retention is the SaaS version of “offense wins games, defense wins championships.” Here, we summarize the findings relating to retention in our 2023 survey of private SaaS companies. The post What is a Good Retention Rate for a Private SaaS Company in 2023? appeared first on SaaS Capital.
- Examining the Gap Between Gross Revenue Retention and Net Revenue Retention
It’s a rarely-discussed thing, but the Gross Revenue Retention - Net Revenue Retention gap can be a useful “sanity check” on a SaaS company’s metrics, and when it falls outside of the usual range, can give a hint to operators and investors as to when something might need tweaking. The post Examining the Gap Between Gross Revenue Retention and Net Revenue Retention appeared first on SaaS Capital.
- What Should a SaaS Income Statement Look Like? (2023 Update)
A SaaS Profit & Loss (P&L) statement needs to be organized in order to be meaningful to both internal stakeholders and potential external partners, such as capital providers. As the SaaS business model has evolved, it is worth examining what an income statement should look like in 2023. The post What Should a SaaS Income Statement Look Like? (2023 Update) appeared first on SaaS Capital.
- 2023 Benchmarking Metrics for Bootstrapped SaaS Companies
SaaS Capital works with both VC-backed and bootstrapped SaaS companies and has seen the advantages of both approaches. However, one situation that is especially interesting is bootstrapped SaaS companies with $3M to $20M in Annualized Run Rate Revenue (ARR). Growing from a pre-revenue startup to $3M (scale-up phase) marks a significant shift and bootstrapping from $3M to $20M creates enormous value for owners. To help support bootstrappers during their scale-up, we wanted to focus on benchmarking metrics for scale-up stage bootstrapped SaaS companies. The post 2023 Benchmarking Metrics for Bootstrapped SaaS Companies appeared first on SaaS Capital.
- What Should be Included in COGS for My SaaS Business? (2023 Update)
Surprisingly, GAAP does not clearly define what should be included in a SaaS company’s Cost of Sales (COS; a.k.a. Cost of Revenue, COR, but most commonly known by the traditional term Cost of Goods Sold, COGS) so each company is pretty much left to its own judgment on what should be included. Below is our considered opinion on what to include in COGS for a privately-held SaaS company. The post What Should be Included in COGS for My SaaS Business? (2023 Update) appeared first on SaaS Capital.
- Changing ACVs: The Hidden Control Lever of SaaS Company Value
Most early-stage SaaS companies (under $100M in revenue) tend to lock in on a typical Average Contract Value (ACV). And while it’s far more important to find a great product-market fit, and a repeatable sales motion, than it is to try and optimize for the highest contract value, the size and rate of change of your ACV does matter. The post Changing ACVs: The Hidden Control Lever of SaaS Company Value appeared first on SaaS Capital.
- R&D Capitalization Changes – A Tax Trap for Your SaaS Company?
The 2023 tax season (filings for calendar year 2022) is the first time that companies are actually having to deal with 2017 changes to research and development capitalization accounting rules, also known as “Section 174” or R&D amortization rules. These rules were passed into law years ago with the “Tax Cuts and Jobs Act” (TCJA), with a future start date of tax year 2022. The post R&D Capitalization Changes – A Tax Trap for Your SaaS Company? appeared first on SaaS Capital.
- Video of my SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics
You're currently a free subscriber. Upgrade your subscription to get access to the rest of this post and other paid-subscriber only content. Upgrade subscription The post Video of my SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics appeared first on Kellblog.
- The Keys to Nailing and Scaling Go-To-Market: Slides from my 10X CEO Accelerate Presentation
It’s fun when the person who ran marketing at one of your rivals asks you some 20 years later to speak at their annual conference. It’s even more fun when it’s a fellow CMO-turned-CEO and he’s assembled quite an amazing … Continue reading → The post The Keys to Nailing and Scaling Go-To-Market: Slides from my 10X CEO Accelerate Presentation appeared first on Kellblog.
- Slides From SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics
This is a quick post to share the slides from my SaaStr Annual 2023 presentation entitled The Strategic Use and Abuse of SaaS metrics. Thanks to everyone who attended the session, laughed at my jokes (yes, there were jokes in … Continue reading → The post Slides From SaaStr 2023 Presentation: The Strategic Use and Abuse of SaaS Metrics appeared first on Kellblog.
- Balderton Post on European vs. American Board Meeting Minutes
It all began with a simple question: why do European board meeting minutes look so different from American ones? The first time you read the typical minutes from an American board of directors meeting, you freak out because they feel … Continue reading → The post Balderton Post on European vs. American Board Meeting Minutes appeared first on Kellblog.
- Come to my SaaStr Annual Presentation: The Strategic Use and Abuse of SaaS Metrics
Come to my SaaStr Annual presentation on The Strategic Use and Abuse of SaaS Metrics. Continue reading → The post Come to my SaaStr Annual Presentation: The Strategic Use and Abuse of SaaS Metrics appeared first on Kellblog.
- Workday’s Barbara Larson on Finance, SaaS & Employee Power
Workday‘s chief financial officer, Barbara Larson, knows a thing or two about what it takes to grow a successful SaaS business. With a broad finance background, she’s also got a technology edge to her. Combining her love for numbers and technology has paid off and its undoubtedly benefitted Workday. “Finance is something I was always The post Workday’s Barbara Larson on Finance, SaaS & Employee Power appeared first on SaaS Mag.
- One Overlooked Metric that SaaS Investors Need to Predict Future Growth and Stability
The SaaS model is built on the concept of recurring revenue. SaaS companies will hone and develop their product, aiming to make it the best available tool on the market, and business customers will license access to the software on a ‘pay as you go’ basis. It’s a win-win scenario – customers gain access to The post One Overlooked Metric that SaaS Investors Need to Predict Future Growth and Stability appeared first on SaaS Mag.
- How to Improve Ranking in the App Store
To stand out among competing apps, understanding App Store Optimization (ASO) for both Android and Apple (and how you can leverage it) will give you an upper hand and boost your app’s visibility considerably. App Store Optimization means that you are actively improving your app’s visibility within the app stores. Apple’s App Store for iOS devices and the Google Play Store for Android devices are the The post How to Improve Ranking in the App Store appeared first on SaaS Mag.
- GoCardless’s Hiroki Takeuchi On How Automated Payments Can Reduce Involuntary Churn
These days, subscriptions mean more than just a pile of dog-eared magazine issues piled on your nightstand. Subscriptions grant you access to instant entertainment or bless you with free shipping on every order. Over 62% of U.S. adults currently subscribe to at least one streaming service and 46% pay between $10 and $20 per month The post GoCardless’s Hiroki Takeuchi On How Automated Payments Can Reduce Involuntary Churn appeared first on SaaS Mag.
- The Five Biggest Pricing Mistakes SaaS Companies Make
Patrick Campbell, SaaS founder, strategic-value connoisseur, and cofounder of Profitwell joined up with the SaaS Mag team to explain the SaaS pricing pitfalls you need to avoid. Poor pricing doesn’t affect just your MRR and ARR. It affects how many people you can hire and how quickly you can bring them on board. It also The post The Five Biggest Pricing Mistakes SaaS Companies Make appeared first on SaaS Mag.
- The End of Silos: A Case for a Leaner SaaS Organization
As the world is moving towards empowered end-users, self-service, and inbound over outbound, I think it is time we consider re-evaluating the SaaS organization. When we built out the old SaaS organization, we kept adding departments. For example, when Customer Success became a thing, it was added as another organizational bucket. But the downside to The post The End of Silos: A Case for a Leaner SaaS Organization appeared first on SaaS Mag.
- A Passion for Music and Product-Led Growth – How Ola Sars’ SaaS Business Became So Successful
Ola Sars has always been passionate about music. In fact, his belief that it’s an undervalued art form is what keeps him searching for ways to transform the music market. As a former DJ, Sars has been part of four music startups, including co-founding Beats Music and Spotify Business. He has always been dedicated to delivering The post A Passion for Music and Product-Led Growth – How Ola Sars’ SaaS Business Became So Successful appeared first on SaaS Mag.
- Why Your SaaS Business Needs More Homepage Backlinks To Rank In Google
Do you know why the biggest brands in the world are 100% protected from Google updates? They don’t have some special gentleman’s agreement with Larry Page. It’s because Google trusts them 100% as a legitimate brand. That is the secret to avoiding penalties in the search results. If you look at brands like Tesla, Amazon, The post Why Your SaaS Business Needs More Homepage Backlinks To Rank In Google appeared first on SaaS Mag.
- How to Maximize Efficiency: Best Practices for AI-Driven Process Mapping
Have you ever wondered how businesses become more efficient and productive? One way is through process mapping, which helps identify bottlenecks and inefficiencies in a company’s operations. In the past, process mapping has been a manual and time-consuming task. But with the rise of artificial intelligence (AI), this process has become faster and more accurate The post How to Maximize Efficiency: Best Practices for AI-Driven Process Mapping appeared first on SaaS Mag.
- Contract Templates Standardization: Simplifying Legal Work
In the intricate world of law, where precision is paramount and every word holds weight, the concept of standardized contract templates emerges as a beacon of efficiency. Imagine having the ability to simplify complex legal documents without sacrificing accuracy. This article delves into the manifold benefits that standardized contract templates bring to the forefront, revolutionizing The post Contract Templates Standardization: Simplifying Legal Work first appeared on Volody Blogs. The post Contract Templates Standardization: Simplifying Legal Work appeared first on Volody Blogs.
- Negotiating Adhesion Contracts: Contracts That Stick!
What is an Adhesion Contract? Contracts are important agreements people make to ensure everyone understands their rights and responsibilities. However, some types of contracts can be quite different from others. One such type is called an adhesion contract. Adhesion contracts are named after a special quality they possess: they stick! In an adhesion contract, one The post Negotiating Adhesion Contracts: Contracts That Stick! first appeared on Volody Blogs. The post Negotiating Adhesion Contracts: Contracts That Stick! appeared first on Volody Blogs.
- Contract Compliance: Importance & Best Practices
Introduction In the dynamic and ever-evolving world of business, contracts serve as the foundation for transactions and agreements between parties. These legally binding documents outline the rights, responsibilities, and obligations of all involved entities. However, with the complexity of modern business dealings, ensuring contract compliance has become crucial to maintaining the integrity of transactions and The post Contract Compliance: Importance & Best Practices first appeared on Volody Blogs. The post Contract Compliance: Importance & Best Practices appeared first on Volody Blogs.
- Contract Value Preservation Guide
Introduction Contracts play a vital role in various aspects of business and personal transactions. Whether you’re engaging in a business partnership, signing an employment agreement, or purchasing a property, understanding the concept of contract value is crucial. In this article, we will delve into what contract value entails and discuss effective strategies to preserve and The post Contract Value Preservation Guide first appeared on Volody Blogs. The post Contract Value Preservation Guide appeared first on Volody Blogs.
- Contract Automation: Embracing Legal Transformation
Introduction Contracts are the backbone of any business, governing relationships, outlining obligations, and protecting interests. However, managing contracts traditionally can be time-consuming, error-prone, and resource-intensive. This is where legal transformation towards contract automation comes into play. Leveraging technology to automate contract processes can revolutionize the legal industry, bringing about increased efficiency, accuracy, and cost savings. The post Contract Automation: Embracing Legal Transformation first appeared on Volody Blogs. The post Contract Automation: Embracing Legal Transformation appeared first on Volody Blogs.
- Clickwrap Agreements 101: Are they enforceable?
Introduction Clickwrap agreements have become an essential part of the digital landscape, shaping the way businesses interact with their customers. Whether you’re a frequent online shopper, a software user, or an app enthusiast, chances are you’ve encountered a clickwrap agreement. But what exactly are these agreements, and why are they significant? In this article, we The post Clickwrap Agreements 101: Are they enforceable? first appeared on Volody Blogs. The post Clickwrap Agreements 101: Are they enforceable? appeared first on Volody Blogs.
- Generative AI for Lawyers: Capabilities & Limitations
Introduction In today’s rapidly evolving technological landscape, artificial intelligence (AI) has become a game-changer for various industries. One area where AI has shown tremendous potential is the legal field. Generative AI, in particular, has emerged as a powerful tool for lawyers, enabling them to streamline their processes, enhance efficiency, and provide better outcomes for their The post Generative AI for Lawyers: Capabilities & Limitations first appeared on Volody Blogs. The post Generative AI for Lawyers: Capabilities & Limitations appeared first on Volody Blogs.
- Upcoming Trends in CLM software: Forrester Wave Report 2023
Introduction Imagine a well-organized kitchen where all your ingredients, utensils, and appliances are easily accessible, allowing you to whip up a delicious meal effortlessly. Just like a kitchen that runs smoothly, businesses also rely on efficient systems to manage their contracts and commercial relationships. This is where Contract Lifecycle Management (CLM) comes into play. In The post Upcoming Trends in CLM software: Forrester Wave Report 2023 first appeared on Volody Blogs. The post Upcoming Trends in CLM software: Forrester Wave Report 2023 appeared first on Volody Blogs.
- The significance of tracking data points in contract management
Introduction Understanding the importance of effective contract management is essential for general counsels. By tracking and analyzing key data points throughout the contract lifecycle, they can make informed decisions and drive optimal outcomes. In this article, we will explore the critical role of data points in contract management and discuss the benefits they offer to The post The significance of tracking data points in contract management first appeared on Volody Blogs. The post The significance of tracking data points in contract management appeared first on Volody Blogs.
- How To Improve Your Software UI/UX According to Pro Designers
As a SaaS founder, understanding and improving your software UI/UX is pivotal for achieving your business objectives. In this blog post, our Product Designers, Mariana and Peter, share invaluable expert advice and actionable strategies to improve your user experience and interface. We’ll cover three common UI/UX questions, from effective onboarding strategies to reducing UI/UX friction The post How To Improve Your Software UI/UX According to Pro Designers appeared first on UserActive. The post How To Improve Your Software UI/UX According to Pro Designers appeared first on UserActive.
- How To Launch a SaaS In 90 Days Using AI
Prayetic Founder, Donnell Wyche, shares how he’s built a SaaS using AI to streamline his process and have a big impact, fast. Prayetic is a prayer meditation tool that leverages the power of AI. Donnell shares interesting insights for his fellow SaaS founders on: Grab a coffee, take a 15-minute break and enjoy this interesting The post How To Launch a SaaS In 90 Days Using AI appeared first on UserActive. The post How To Launch a SaaS In 90 Days Using AI appeared first on UserActive.
- Growth, Funding & Navigating Challenges as a SaaS Founder
In this interview, Peter chats about SaaS growth, funding and navigating challenges as a founder with Dominic Sutton, Co-Founder of StockTrim, an inventory planning software for SMBs. Dominic shares interesting insights on: These are valuable pieces of advice for SaaS Founders and their teams. Check out all our SaaS Founder Interviews here on our YouTube The post Growth, Funding & Navigating Challenges as a SaaS Founder appeared first on UserActive. The post Growth, Funding & Navigating Challenges as a SaaS Founder appeared first on UserActive.
- How to Make Integrations Easy for Your SaaS Users
Does your software require a complex integration that makes it difficult for users? This is a common challenge, especially for SaaS categories such as fintech, martech, affiliate tracking, analytics or payment services. In this guide, we’ll explore strategies to enhance the experience and make integrations easy for new users. SaaS Founders: Subscribe to our YouTube The post How to Make Integrations Easy for Your SaaS Users appeared first on UserActive. The post How to Make Integrations Easy for Your SaaS Users appeared first on UserActive.
- Standing Out in a Small, Competitive SaaS Niche
Making a name for your company and standing out in a competitive niche is a challenge many SaaS founders are dealing with. If there is someone who can understand this difficulty, it’s Daniel Shporin, Co-Founder of Chartflow.io. Their cutting-edge healthcare education platform operates in a very small niche, with numerous competitors. However, the company has The post Standing Out in a Small, Competitive SaaS Niche appeared first on UserActive. The post Standing Out in a Small, Competitive SaaS Niche appeared first on UserActive.
- UI/UX Designer: In-House or Agency? Which is Better?
The decision between hiring a designer in-house or an agency is a pivotal moment that can shape your product’s trajectory. You don’t want to make the wrong decision. You don’t want to waste time or money. The Critical Decision – In-House or Agency? In this comprehensive guide, we’ll take you through both options, examining the advantages The post UI/UX Designer: In-House or Agency? Which is Better? appeared first on UserActive. The post UI/UX Designer: In-House or Agency? Which is Better? appeared first on UserActive.
- 6 Easy Yet Powerful Changes For Designer and Developer Collaboration
You know that great products are the successful marriage between a business vision, intuitive design and powerful tech. Designer and developer collaboration is a natural part of the process where both teams aim to deliver something that fits the project requirements. This dynamic duo holds the key to crafting remarkable digital experiences, driving growth, and The post 6 Easy Yet Powerful Changes For Designer and Developer Collaboration appeared first on UserActive. The post 6 Easy Yet Powerful Changes For Designer and Developer Collaboration appeared first on UserActive.
- How Does An Ethical Hacker Become A Successful SaaS Founder?
This week, as part of the UserActive Founder Interview series, Peter sits down to interview Joshua Crumbaugh. His intriguing journey is not one to miss! Joshua shares how he went from two decades of ethical hacking to growing a cybersecurity SaaS PhishFirewall to $1.2M ARR and assembling a remarkable team of 10. Check it out The post How Does An Ethical Hacker Become A Successful SaaS Founder? appeared first on UserActive. The post How Does An Ethical Hacker Become A Successful SaaS Founder? appeared first on UserActive.
- Skyrocket Your Sign Up Conversions: Proven Strategies For Frictionless Onboarding
When it comes to boosting sign up conversions for your software, one of the most critical factors to focus on is ensuring a frictionless sign-up process. A smooth onboarding experience not only saves time for your new users but also minimises the obstacles they face when trying out your product. As specialists in B2B SaaS, The post Skyrocket Your Sign Up Conversions: Proven Strategies For Frictionless Onboarding appeared first on UserActive. The post Skyrocket Your Sign Up Conversions: Proven Strategies For Frictionless Onboarding appeared first on UserActive.